Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,261 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,432 reviews on Google only. Show every review
5/5
GoogleGreat service from Jess and the rest of the renewals team. Really impressed with how simple the process was and great communication throughout. Thanks again!
Thank you for the Five Star review Taylor, Jess & the Team really appreciate the feedback.
5/5
GoogleWhat can I say but first class support from Lorraine in managing what was an extremely challenging sale, due to a frustrating purchaser. At no time did she sway from anything but being professional and kept me updated at every stage. Selling a property is the easy part, but supporting the customer is vital as that's what you are paying for. Well done and thank you for doing a first class job.
Hi Clive - what a fantastic review! Great comments to read and we're pleased you got the service we aim to provide every single day. Thank you for leaving it. It means a lot. CJ Hole Team
5/5
GoogleCJ Hole were very efficient and communicative. They were also pro active in contacting solicitors - would recommend!
Thank you so much for your review Rosie, it's greatly appreciated and we're pleased you were happy with the service!
5/5
GoogleFantastic property viewing experience with Donna from CJ Hole. Donna was friendly and very knowledgeable about the property we were viewing. Donna also had great knowledge about the local area. Thank you!
Thank you so much for your review Dominic, much appreciated!
5/5
GoogleBrilliant customer service, very friendly, reliable and helpful. Particularly Kerry who was a great help in getting us through the final stages of the process. I would highly recommend CJ Hole Kingswood
Thank you so much for your review Sophie, we hope you're settling in well in your new home!
5/5
GoogleVery pleasant experience, kept me informed every step of the selling and buying process. Fantastic team in the Kingswood branch, would happily use them if I decided to move again. Thanks for making it a painless experience
Thank you so much for your review Peter, it's much appreciated. We hope you're settling well in your new home.
5/5
GoogleWe have had a wonderful service from Donna, Kerry and everyone at CJ Hole Kingswood who were with us through a long process of selling our house and buying our future home. We couldn’t be more thankful. They were professional and helpful throughout the process. Thank you so much!
Thank you so much for your review Matt, it was certainly a journey but we're so pleased we got there in the end. Wishing you all the best for the future in your new home!
5/5
GoogleGreat experience with Liam Lorentz, he’s been so helpful and quick with communication
1/5
GoogleI wouldn't recommend. We sold our house through them. They lost our front door key. Arranged meetings and the agent James didn't turn up. I complained to the office and was told they would contact me back but didn't hear anything back. Found them to be pretty useless
5/5
GoogleCallum Barber and CJ Hole have been great, today at my viewing Callum was friendly and helpful it was a pleasure to meet him, I know even if I don't get this property CJ Hole will be ready to help me find somewhere.
5/5
GoogleMe and my flatmate were looking for a place to live, Callum did a great viewing for us! He was very accommodating of my having to video call my flatmate in, and gave a lot of great information about both the place and how to boost our application. Would totally view with him again, he was lovely!
5/5
GooglePerseverant and friendly team with the dedication needed in this business.
Thank you for your review Harry! We enjoyed working with you. Best wishes Clifton CJHole Team
5/5
GoogleCJ Hole was the selling agent for our recent property purchase in Bristol - they were extremely professional and helpful, from arranging the viewing all the way through to completion. We mainly dealt with Fiona in the Henleaze office who was very responsive and clear, and helped to move things along when they seemed to have slowed down. We really appreciate all their help.
5/5
GoogleWe recently moved home and throughout the letting process, our experience with CJ Hole has been nothing but incredible. All our enquiries were promptly attended. We are still in awe at the top-notch level of professionalism shown by Shelly and Danielle.
5/5
GoogleRob Watson came and valued my property, he was very helpful and gave me some exceptional advice on market trends and time frames aswell as the value
Hello! Thank you for the review and the shout out for Rob. We really appreciate it! CJ Hole Team
5/5
GoogleFantastic service and even after the sale, the team kept me informed of progress and pushed the parties involved to ensure the sale was finalised in a timely fashion.
Curt, thanks for taking the time to leave this review. We really appreciate it. CJ Hole Team
5/5
GoogleCallum has been extremely professional and proactive in finding me a tenant for my property. No request is too much. Thank you Callum
5/5
GoogleHave used CJ Hole for viewings only but have found them very efficient and organised, the agent Liam was extremely friendly, knowledgeable and helpful, so thank you :)
5/5
GoogleCJ Hole team is very professional and responsive. Specially Shelly and Danielle supported alot. All the best
5/5
GoogleI needed a valuation, and George came the next day. He was very pleasant and knowledgeable and provided the info in writing the same evening.
Pam, thank you for leaving a review. George and the CJ Hole team appreciate you taking time to do it. CJ Hole Team
5/5
GoogleWe engaged with CJ Hole when purchasing our property and Lorraine was great. We faced lots of hurdles with solicitors and legal issues but Lorraine kept the sale on track.
Hi Elin, agreed, their are many hurdles to face during a transaction but we're glad to hear Lorraine has been a great help to you. We hope you settle in nicely when you move in. CJ Hole Team
4/5
GoogleA very professional approach and experience in using C J Hole for the recent sale of my property. A particular name check for Fiona my Sales Progressor who was persistent to the end!
Hi David, we appreciate this - thank you! As a Sales Progressor, Fiona needs to be persistent to the end especially with Solicitors! Thank you again. CJ Hole Team
5/5
GoogleCJ Hole worked really hard for over a year to sell my house. Plenty of staff so they are very able to cover viewings as they arise. Lorraine kept me updated on progress and played a crucial role ensuring my sale reached completion. I would definitely recommend them.
Hi Rupert - a great review, thank you. We are pleased to hear you will recommend us too. Enjoy your new home, CJ Hole Team
5/5
GoogleI’ve had a great experience with Max as our Property Manager. Communication has been excellent, with timely responses to any queries. Max is proactive in asking the right questions and digging deeper to ensure all issues are addressed … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
