Trusted Agent profile · Bristol and Somerset

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CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,261 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,440

Reviews on Google

All 18 offices

Facebook logo

4.1 / 5

66

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

385

Reviews on Trustpilot

All 18 offices

allAgents logo

320

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers23 reviews

4.9 / 5 I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...R, 10 September 2023Read all 23 from sellers

Buyers14 reviews

5.0 / 5 My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...J, 14 November 2022Read all 14 from buyers

Landlords9 reviews

4.9 / 5 We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Bartholomew, 16 November 2022Read all 9 from landlords

Tenants2 reviews

4.8 / 5 It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Jackie, 20 July 2022Read all 2 from tenants

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 6,432 reviews on Google only. Show every review

5/5

Google

I just sorted out my student property for the following year with CJ Hole, Lewis was the first member of the team we were in touch with, he viewed the property with us and helped us through all the paperwork. He was incredibly lovely and so extremely helpful with any questions we had and was at the other end of the phone whenever we needed him! This was probably the smoothest Housing situation possible and that’s genuinely down to the great team always there to help out! Thank you guys!

Jesika · 11 December 2024 · CJ Hole Bishopston

Agent replied · 28 January 2025

Thank you for the Five Stars Jesika. The team really appreciate your feedback.

5/5

Google

I have had a very good experience with Hannah from CJ hole. She has been amazing at calling and updating me and giving me clear steps forward in my first home purchase.

Jennie · 11 December 2024 · CJ Hole Kingswood

Agent replied · 21 December 2024

Thanks so much for your review Jennie and we're pleased you've been happy with the service

4/5

Google

CJ Hole were very supportive and efficient as they guided me through the sale of my property. They communicated promptly when viewings were scheduled, and provided recommendations to me based on the feedback received from prospective buyers. Donna, Kerry and the whole team are great - very professional, very friendly. They made the task of selling the house an easy one.

Fergus · 11 December 2024 · CJ Hole Kingswood

Agent replied · 21 December 2024

Thank you for your review Fergus, much appreciated.

4/5

Google

Excellent service. Staff friendly and professional.

June · 10 December 2024 · CJ Hole Kingswood

Agent replied · 21 December 2024

Thank you for your review June!

5/5

Google

Went for a viewing today and Callum was very friendly and knowledgeable about the property. Answering all our questions and giving extra information about things we forgot to ask about.

Arran · 10 December 2024 · CJ Hole Southville

5/5

Google

Great service and professionalism. Particularly recommend Adam for valuation and photos etc. and Kerry for chasing everything up and getting our sale sorted. Many thanks.

Caroline · 10 December 2024 · CJ Hole Kingswood

Agent replied · 21 December 2024

Thank you for your review Caroline, we're so pleased you were happy with the service and hope you're settling well in your new home. Best wishes, CjHole Kingswood

5/5

Google

Helpful and knowledgeable staff. Respond promptly to enquiries.

J · 9 December 2024 · CJ Hole Kingswood

Agent replied · 7 February 2025

Thanks so much for your review, much appreciated!

5/5

Google

Efficient staff and very informative and would recommend

Hayley · 9 December 2024 · CJ Hole Kingswood

Agent replied · 7 February 2025

Thank you for your review Hayley, much appreciated!

5/5

Google

Very good agent, kept in touch the whole way through.

Clare · 9 December 2024 · CJ Hole Kingswood

Agent replied · 7 February 2025

Thanks for your review Clare!

5/5

Google

Excellent customer and professional services rendition.

Ayodeji · 9 December 2024 · CJ Hole Kingswood

Agent replied · 7 February 2025

Thanks for the Five Star Review Ayodeji, Jess & the Team really appreciate your feedback.

2/5

Google

Quite dissapointed with the agency. All the checks done to current place were quite satisfactory and we take care of the house as if it was ours. However, the feedback provided from those (pointing out the little only few issues we got such as mould because of water getting into some areas and some others detailed below) is nothing or that we should not be reporting these and sort out ourselves when it requires professional works. We are living in a place where the boiler has not been checked in a long time and it keeps continuously either stopping due to reduced pressure or disconnecting from the thermostat which makes it stop too. Added to this, there's a leak somewhere around the boiler, a couple of windows which were not well fitted and air keeps coming (specially now in winter season and needing the heating to be turned on for longer causing more expenses), mould in some places and water leaks in the structure which are not sorted yet. Therefore, there is nothing else for me to do than leaving this 2 stars review since there is no spark of professionalism (and I have lived in 7 houses now and can only complain about management of 2 of them). I hope this can be improved for everyone's benefit (company and clients).

Raul · 9 December 2024 · CJ Hole Brislington

Agent replied · 22 November 2024

Dear Raul, I have checked your details on our system and we have no record of you as a tenant. Please could you contact our office on 01179634373 so that we can investigate this further and establish if you are renting a property through CJ Hole. Kind regards, CJ Hole

5/5

Google

I had a few viewings with Matt today and I can honestly say I've never, ever received that type of service from a state agent. He had answers to every question and was very, very nice throughout all of the viewings. I'm very pleased to have contacted you to get viewings. Thank you.

Jose · 9 December 2024 · CJ Hole Brislington

5/5

Google

After working with Callum for a few weeks, I had a brilliant experience and have to owe it to him for getting me the place I've been looking for. Callum became my impromptu agent without me saying a word, and continuously had me in mind for the weeks following our first viewing. He's solely been spectacular, and CJ Hole have been the only agency to actively help me in my search for a property, despite my efforts to seek out other companies.

Joseph · 9 December 2024 · CJ Hole Brislington

4/5

Google

Great experience with Donna and team. We changed from another estate agent and were very pleased with the number of viewings they arranged on our property in a short space of time resulting in our property being sold within a month. Very professional service, would recommend them. We would use their services again in the future. One star deducted as our chain was a little unique and encountered unusual circumstances.

Rachael · 9 December 2024 · CJ Hole Kingswood

Agent replied · 21 December 2024

Thank you for your review Rachael.

5/5

Google

An absolite first class service and aftercare Victoria Grantham

Stephen · 9 December 2024 · CJ Hole Clifton

Agent replied · 8 January 2025

Thank you Stephen for your lovely review! Best wishes Clifton CJHole Team

5/5

Google

I had been to several viewings with CJ hole, all great. Liam has been excellent.

Francesca · 8 December 2024 · CJ Hole Southville

5/5

Google

Very professional and friendly viewing led by Liam!

Sam · 8 December 2024 · CJ Hole Southville

5/5

Google

Had a great viewing with Max Wotton, very informative and answered all my questions clearly.

Bob · 8 December 2024 · CJ Hole Southville

5/5

Google

George was very informative at our viewing earlier. I’m very impressed with CJ hole in general.

Dylan · 8 December 2024 · CJ Hole Southville

5/5

Google

An excellent service from our first meeting to completion, from a great team of people.

Ian · 8 December 2024 · CJ Hole Southville

5/5

Google

Wonderful experience. Dan was so friendly and helpful. Thank you

Isabel · 8 December 2024 · CJ Hole Southville

5/5

Google

Liam Lorentz showed me around 2 different properties and was extremely helpful. When I saw that he was showing me around a property again I knew that all my questions would be answered in great detail. He was very personable and made sure … More

Niki · 8 December 2024 · CJ Hole Southville

5/5

Google

I had a great room viewing experience with CJ Hole Southville. Max Wotton showed us the property and was very thorough, covering all areas, including often-overlooked spaces like the laundry room and storage area. He answered all my … More

Deborin · 8 December 2024 · CJ Hole Southville

5/5

Google

Great friendly service, answered all our questions.

Harriet · 8 December 2024 · CJ Hole Southville

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

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