5/5
GoogleMax was super helpful in our viewing today, he was very friendly and answered all our questions! Jamie also made the whole process so easy with moving into our new flat!!!
Trusted Agent profile · Bristol and Somerset
Verified
CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more
★★★★★
7,261 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers23 reviews
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
Buyers14 reviews
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
Landlords9 reviews
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
Tenants2 reviews
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
Our offices
CJ Hole's 18 offices, most reviewed first. Each has its own page.
- CJ Hole Southville268 North Street, BS3 1JA1,598 reviews · 1,522 on Google (4.6)54 in the last 90 days
- CJ Hole Bishopston94 Gloucester Road, BS7 8BN900 reviews · 850 on Google (4.6)10 in the last 90 days
- CJ Hole Kingswood8 Regent Street, BS15 8JS675 reviews · 631 on Google (4.9)60 in the last 90 days
- CJ Hole Cheltenham1 Bath Street, GL50 1YE555 reviews · 515 on Google (4.8)9 in the last 90 days
- CJ Hole Clifton161 Whiteladies Road, BS8 2RF430 reviews · 375 on Google (4.7)1 in the last 90 days
- CJ Hole Westbury On Trym25 Canford Lane, BS9 3DQ427 reviews · 319 on Google (4.9)5 in the last 90 days
- CJ Hole Brislington46 Sandy Park Road, BS4 3PF368 reviews · 368 on Google (4.8)7 in the last 90 days
- CJ Hole Bradley StokeThe Willow Brook Centre, BS32 8BS352 reviews · 309 on Google (4.5)11 in the last 90 days
- CJ Hole Hucclecote5 Silverdale Parade, Hillview Road, GL3 3LA327 reviews · 226 on Google (4.9)18 in the last 90 days
- CJ Hole Downend5 Cleeve Wood Road, BS16 2SF313 reviews · 236 on Google (4.8)16 in the last 90 days
- CJ Hole Henleaze108 Henleaze Road, BS9 4JZ284 reviews · 271 on Google (4.8)7 in the last 90 days
- CJ Hole Burnham-On-Sea Sales64 High Street, TA8 1PE256 reviews · 255 on Google (4.7)0 in the last 90 days
- CJ Hole Worcester58 Foregate Street, WR1 1DX223 reviews · 129 on Google (4.7)0 in the last 90 days
- CJ Hole Redfield163 Church Rd, BS5 9LA178 reviews · 166 on Google (4.9)6 in the last 90 days
- CJ Hole Bishopsworth35 Church Road, BS13 8JL166 reviews · 101 on Google (4.8)30 in the last 90 days
- CJ Hole Cirencester1 Woolrich House, The Waterloo, GL7 2GA159 reviews · 111 on Google (4.8)7 in the last 90 days
- CJ Hole Weston Super MareSuite 3 Pure Offices, Pastures Avenue, BS22 7SB66 reviews · 60 on Google (4.9)0 in the last 90 days
- CJ Hole BroadwaySaddlers Barn, Kennel Lane, WR12 7DP2 reviews · 2 on Google (4.5)0 in the last 90 days
Reviews on Google
Showing 6,432 reviews on Google only. Show every review
Google5/5
GoogleWe found CJ Hole Downend to be extremely professional, polite and helpful. We had a small property to sell after the passing of a relative. Nevertheless, the level of service we received was second to none. Rowena, Lucy, David and Lois were always a step ahead and did all they could to help with queries and advice on how to help move things forward. Really helpful. We would definitely recommend! Karen, Gary and family
Agent replied · 1 February 2025
Hi Karen, thank you for the review and for your kind words. It was a pleasure assisting you with your sale! - The team at CJ Hole
5/5
GoogleJust had a chat with Louis about some very specific/complicated requirements and was impressed by the depth of knowledge and how he was able to break it down in layman's terms for me. Thanks again!
Agent replied · 27 January 2025
Hi Raza, Thank you for the kind review, we are glad that Louis was able to assist you with your requirements. The team at CJ Hole
5/5
GoogleThanks for all your help, Lucy and Rowena were great
Agent replied · 23 January 2025
Many thanks for your positive review and congratulations on completing on your sale. Team at Cj Hole Downend.
5/5
GoogleMade selling my home a pleasure, took out all the stress & worry out while keeping whats best for both the buyer and I a priority, I hope to use again soon
Agent replied · 6 February 2025
Hi Damien, thank you for your 5 star review & congratulations on your sale. We would be more than happy to assist you in the future!
5/5
GoogleWe had a constructive morning viewing three properties with Matt. He was very friendly and helpful, giving us plenty of time to look around and discuss the options. We loved the first property we viewed but sadly we realised we couldn’t … More
5/5
GoogleHad several viewings with Dan by this point, very punctual and professional, kept me up to date with viewing arrival times and answered/sent any requests I had via email, was patient and clear.
5/5
GoogleDan was very professional and patient with us during the viewings. He was really helpful..
5/5
GoogleI had a view with Dan this afternoon, and it was a lovely outing despite the fact that the apartment is not my choice. He was cool and calm throughout the time.
5/5
GoogleHad a viewing today with Matt, he was punctual, friendly and able to answer all questions I had about the property. Overall and very pleasant experience and I would feel confident using this estate agent in the future.
1/5
GoogleMade an appointment to view. Didn’t show up. No phone call and not returning a call. Others before and after us also had appointments but no-arrived to show us the property. Very unprofessional.
5/5
GoogleI rented from CJ Hole for the first Semester of my University course. Unfortunately, my course did not work out and ended up needing to leave my tenancy. I am very grateful to Jess from CJ Hole who was my main point of contact throughout the process. She was timely and organised, meaning I am now able to leave the tenancy having arranged with CJ Hole for someone to take my place.
Agent replied · 31 January 2025
Thanks for the Five Stars Tom, Jess and the Team really appreciate your feedback. We are glad we were able to help!
5/5
GoogleI should like firstly to thank Lauren, my letting agent, for doing a great and efficient job communicating so well between my tenants and myself for the last two years. Secondly I would like to thank the sales team at C J Hole Clifton for their excellent work in showing and selling my flat so efficiently and within the proposed timescale. Thanks very much for your efforts! I would definitely recommend your office to prospective clients.
Agent replied · 28 January 2025
Thank you for the Five Star review John, both our Lettings & Sales Teams really appreciate you taking the time to rate our service.
5/5
Googlewe have recently had a few viewings with CJ Hole - specifically Daniel Bingham who has been a great estate agent to work with. He’s been extremely flexible; very friendly and just an all round great guy to work with!
5/5
GoogleCJ Hole was easy to work with. My contact there, Liam, was attentive, helpful and quick to respond to additional requests. In addition to explaining the features of each home, he was able to connect to properties to the bigger picture of … More
5/5
GoogleDealt with Max and Duncan, both were professional, responsive and patient.
1/5
GoogleIncreasingly frustrated with the service we have received and the standard of the property we rent through them. When moving in, the house had not been cleaned at all. Which was a big surprise … More
Agent replied · 28 February 2025
Dear Emma Thank you for your feedback and we're very sorry that you have experienced issues since your tenancy commenced. With regards to the cleaniness of the property your feedback is the first time we have been made aware of this since you moved in (October). Your landlord has offered to compensate you for the cleaning issues and my colleague will contact you with the details. The boiler/hot water issue was reported on 13th January and a contractor was instructed on the same day. They contacted you and arranged an appointment to visit on 15th January (we also sent you an e-mail on 13th confirming the contractor would be in touch). We understand from the contractor and report they have forwarded to us that this issue was owing to new LPG gas cylinders being installed and the UPSO valve not reset. I understand you admitted to them you did not know you had to reset this hence the reason the boiler was not working with no not water. If you have any further questions or queries please do not hesitate to contact our office. Kind regards Justin Prosser Director
5/5
GoogleWe had a viewing with Callum today, he was very polite and answered all the questions we had about the property. A lovely guy to deal with
5/5
GoogleMax Wotton took us around a property in South ville on the 28th of January and was extremely pleasant and answered all questions we had. He's also been fantastic with the email replies which is a must.
5/5
GoogleHad a great viewing on a house on Friday with Liam who was really helpful and was able to answer all of our questions. Thank you!
5/5
GoogleWe have viewed a few properties with Liam, and every time he has acted professionally and enthusiastically about all the properties we have viewed. He was able to answer all our questions and, if he did not know an answer, he made sure to find it out for us. Thanks Liam!
5/5
GoogleHad a viewing with Callum Barber. He was really great and able to answer all my questions. He was on time and I didn't feel rushed at all. Would highly recommend letting with CJ Hole and Callum.
5/5
GoogleMax at CJ Hole Southville was fantastic to work with! Super friendly, incredibly informative, and always willing to answer my endless questions. He made the entire process feel so easy and stress-free. Highly recommend
5/5
GoogleAs a first time buyer CJ Hole were very helpful from finding my flat and throughout the buying process. Karly was great at giving regular updates and communicating with me - which kept me reassured throughout. They helped push through the sale so I could get into the flat before Christmas which I was very grateful for.
Agent replied · 22 January 2025
Thank you so much for the kind words Emma. So pleased we managed to get you into your new home in time for Christmas and you are very happy there.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about CJ Hole
Which CJ Hole office has the most reviews?
Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
Where are the CJ Hole offices?
The 18 CJ Hole offices, by town:
- Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
- Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
- Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
- Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
- Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
- Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
- Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
- Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
- Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
- Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
- Henleaze: 108 Henleaze Road, BS9 4JZ
- Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
- Kingswood: 8 Regent Street, Kingswood, BS15 8JS
- Redfield: 163 Church Rd, Redfield, BS5 9LA
- Southville: 268 North Street, Southville, Bristol, BS3 1JA
- Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
- Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
- Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
What do buyers say about CJ Hole?
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
What do landlords say about CJ Hole?
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Has CJ Hole won any awards?
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
