5/5
Max (Wotton) was really helpful with our viewing, very informative, attentive and friendly. Thanks Max!

Trusted Agent profile Β· Bristol and Somerset
Verified
β β β β β
7,261 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,432 reviews on Google only. Show every review
5/5
Max (Wotton) was really helpful with our viewing, very informative, attentive and friendly. Thanks Max!
5/5
Dan was extremely helpful organising our recent viewing and very quick to respond to emails and questions we had
5/5
Jess was absolutely lovely and helpful. Thank you
Jess really appreciates your Five Stars Nora, thank you for taking the time to rate our service.
5/5
We would like to thank Jenni and all at CJ Hole for their exceptional service and their attention to detail whilst dealing with the sale of our late fathers property. We would have no hesitation in recommending them. Once again Thank you. Nigel, Val & Jacqui
Thank you for taking the time to leave us a review! We really appreciate the feedback! If we can be of any assistance please do not hesitate to get in contact.
5/5
Excellent service; whenever there is an issue with our properties, Tinha promptly reports it and arranges trades to action the repairs.
Thank you for taking the time to leave us a review! We really appreciate the feedback! If we can be of any assistance please do not hesitate to get in contact.
5/5
CJ Hole have continued to provide us with an exceptional service over the years with our rental property. Our previous tenant decided to buy a property after renting from us for 6 years and, following a telephone call with Orrin, the property was re-advertised and he was straight in touch with potential tenants to arrange viewings. A new tenancy was agreed at full asking price within a few days. We are delighted with our new tenants and Orrin did an excellent job in securing this for us. We have found Orrin to be very professional and his knowledge of the local market, professionalism and determination to get on with the job is greatly appreciated. We would highly recommend Orrin and the team to any landlord seeking a local lettings agent.
5/5
We couldnβt have asked for a better experience working with Oli & the team at CJ Hole. Moving from London to Cheltenham was a big step for us, so we were so grateful to have such a easy moving process.
5/5
I had an absolutely fantastic experience buying my first home with CJ Hole, thanks to the incredible help of Lorraine. She was knowledgeable, patient, and supportive throughout the entire process, making a stressful experience feel smooth and straightforward. Her attention to detail and dedication truly made all the difference. I couldnβt recommend her and CJ Hole more highly!
Hi Callum, we're so pleased that we've been involved in your first experience of buying a home! We're also glad to hear that you will recommend us to others looking to get the same service and experience - thank you. Enjoy your new home! CJ Hole Team
5/5
CJ Hole did more than just bring Buyers who asked to view our property - they also did 'matchmaking' by suggesting to selected potentially suitable Buyers that they visit our property! CJ Hole's Sales Negotiators accompanied the visits very well and were very pleasant to to business with! One potential Buyer caused an unprecedented delay and had to be dropped but CJ Hole's Sales Negotiators promptly found another buyer! Then, the day before Exchange of Contracts, our Solicitor was closed down by the Solicitors Regulation Authority and we had to find a replacement! Such unexpected and unusual problems could have stalled our sale but CJ Hole's Sales Progressors, particularly the Henleaze Offfice's Senior Sales Progressor, were most diligent and successful in their efforts to keep everything on track, to keep everyone happy and to minimise delay! We have now Exchanged Contracts and it is clear that we would not have Exchanged so soon without the efforts of CJ Hole's Sale Progressors!
Roden, you've summed up our service pretty well! This is a fantastic review, thank you for leaving it. We hope you have many happy years in your new home. CJ Hole Team
5/5
We had C J Hole as our Letting Agents for 8 years, and they did a brilliant job, so when we came to sell, we put the flat with them. They have an extremely professional, although friendly approach, and their communication at every step of the way was excellent. Their Sales Progressor is brilliant, as it takes the heat out of having to negotiate with a Buyer, having someone as an intermediary. This approach takes a lot of stress out of the process, and I would highly recommend C J Hole to anyone.
Hi Moira, this is a fantastic review - thank you for taking the time to leave it. It's important to us to take out as much of the stress as possible and we're glad you've experienced this. We're pleased to know you will recommend us to others too. Many thanks, CJ Hole Team
4/5
My experience with cj hole team for buying a house especially fiona and team was wonderful. They were very cooperative during each step.
Thank you for your review, Rini. Enjoy your new home. CJ Hole Team
5/5
Rating only, no written review.
Thank you for taking the time to leave a five star review.
5/5
I highly recommend CJ hole for their amazing job..Carys and Vaneesa were answering all our concerns. Thanku so much for being so helpful π β¦
Thank you for the Five Stars Reni! Carys, Vanessa and the Team really appreciate the feedback!
5/5
We've been pleased with the support from CJ Hole, from Dan's fantastic photos to the ongoing support from Lorraine to keep us updated throughout our sale. We have always found the Westbury-on-Trym staff to be polite, approachable, knowledgeable and proactive, directing us to the right person quickly. Since Lorraine took over as our sales progressor, we've been really pleased. She has chased us and our buyer just the right amount to keep things moving and we completed yesterday selling our beautiful home to a lovely family which is all we could cope for.
Hi Jen, we thank you so much for leaving this fantastic review. It pretty much sums up who we are and what we do - we appreciate it! Enjoy your new home. CJ Hole Team
5/5
We bought a house which completed in September for which CJ hole were the estate agents. They were excellent especially our Sales Progressor Victoria. She was incredibly helpful in the very initial part of the process but I think the best thing was her continuous liaising between both sets of solicitors, ourselves and the seller. The sale completed in just 7 weeks which was fantastic for us. Of course this was in part to the solicitors and our very thorough and helpful seller but I do think a big portion was from Victoria nudging both sides on. When we went to the office to collect the keys the agents were lovely, gave us lots of moving in information and even Prosecco!
5/5
Justin and annabel have been fantastic through out both sale and purchase of my new home. Highly recommend.
5/5
I have been working with CJ Hole for many years as they manage and let my properties. The whole team are knowledgeable and helpful and speacial thanks to Jess for helping with the latest tenancy renewal.
Thank you for the Five Star Review Sheridan, Jess and the Team really appreciate your feedback.
5/5
Having viewed properties with Issac, I would fully recommend him. He was very well informed and helpful.
Hi Jesse, thank you for your kind review. Weβre delighted to hear that Isaac was helpful and well-informed during your property viewings. Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience.
5/5
CJ Hole helped me and my girlfriend find a new home in Hutton which is perfect for us and they helped with all the details and made the difficult process of home buying a breeze!
Hi Carl, thank you for your wonderful review. Weβre thrilled to hear that we could help you and your girlfriend find your perfect home in Hutton and make the home-buying process easier. Your kind words mean a lot to the team, and we really appreciate you sharing your experience.
5/5
Daniel was most hopeful, really easy to speak to, knowledgeable, and helpful. Couldn't have wanted for a better estate agent to do the viewing with. Thank you!
5/5
Met with Dan over the last weekend, and he came across honest, driven, and very service-oriented. The two properties he represented were very well-selected, closely matching the requirements we were looking for. I am looking forward to seeing if one of them will be our forever home. Thank you, Dan!
4/5
We had viewings yesterday with Daniel Bingham. Thank you for your valuable time Daniel.
5/5
Dan, at CJ Hole Bishopsworth, is such a refreshing change to the classic polyester suit and loud tie estate agents! He's patient, well informed, thoughtful and entirely human and pleasant with zero unnecessary sales waffle! Thanks Dan!
5/5
Callum Showed us round the flat was very welcoming and informative and an all round great guy :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.