Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,261 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,432 reviews on Google only. Show every review
5/5
GoogleOver the years I bought and sold properties using various estate agencies in Bristol , I had the pleasure of doing business with CJ hole and from my experience this is the best / most reliable / most committed / professional agency In Bristol, Justin is so professional and the communication is fast and efficient.
Thank you so much for such an amazing review, we're thrilled that you were so happy with the service!
5/5
GoogleJessica was so sweet to work with. Job Well done Thanks
5/5
GoogleJodie G at CJ Hole Kingswood was really helpful both via phone and email. Thoughout the searching and offer process of buying my first house. She had a relaxed and transparent approach to to the sales process.
5/5
GoogleJess was informative, approachable and concise, met all our needs while viewing properties ☺️
5/5
Googlecant fault the kingswood team superb job in selling my home. would recommend to anyone and I for sure will come again if I need to sell a property in the future. An extra thank you to kerry, lindsey and Hannah.
4/5
GoogleRating only, no written review.
4/5
GoogleHad a viewing with someone called Jess the other day. Very friendly and warm. Took my partner and I through the house and garden and was happy to look up any information they didn't have the answers to for us. Unfortunately the property itself was a lot less promising than it's listing made it out the be but altogether the process of the viewing and booking was made very easy for us and we will definitely be looking at other properties through them again.
5/5
GoogleWe are really trying hard to find a good property for our family. Jess has been really helpful and we hope to tie up a property with her soon. Vickie
Jess really appreciates the Five Stars Vickie! Thanks so much for taking the time to rate our service.
5/5
GoogleI viewed with Jess and she was lovely, accommodating and she was able to answer to all my questions regarding the property. Well done job to you Jess and keep it up
5/5
GoogleProfessional service. Would recommend.
Hi Karen. Thank you for your positive review and congratulations on your sale. Many thanks the team at Cj Hole Downend.
5/5
GoogleCarys played a crucial role in expediting our paperwork for renewal, ensuring a smooth and efficient process. The agency, particularly Tilly, provided exceptional support in finalizing our lease while transitioning from overseas. Their assistance made the entire experience seamless and stress-free.
Thanks for the Five Stars Sonia, Carys and the Team really appreciate you taking the time to leave us feedback.
5/5
GoogleI am super impressed by the support from Max Wotton (Southville). I had a viewing appointment today, and the service was outstanding. Max was incredibly helpful, professional, and knowledgeable. He made the entire process smooth and stress-free. Highly recommend Max to anyone looking for a seamless experience!
5/5
GoogleWant to thank Max Wotton for the yesterday viewing, it was lovely to see the property.
5/5
GoogleWe had a fantastic experience today with Max Wotton at CJ Hole Southville. Max was professional, knowledgeable and helpful. Max communication was excellent to keep us informed. We are looking forward to move quickly. Highly recommended Max at CJ Hole!!
5/5
GoogleProbably the best agency in town. It is the second time we use their service for renting and the quality and professionalism are quite higher compared to other companies. We have been supported by Max who was very professional and offered possible solutions to find the best house to rent. Thanks
5/5
GoogleWe had a great viewing with Liam. He was very knowledgeable about the property and created a nice relaxed experience as we went around. All you could want in viewing!
5/5
GoogleMax showed me around today he was super helpful and made it a great experience.
5/5
GoogleCallum gave me a great tour of the house, answered all my questions and made it a pleasant viewing.
5/5
GoogleAlways professional. I had a viewing today with Lindsay and she was especially helpful in checking and answering all our queries within in half an hour!
5/5
GoogleWe placed our house on the market with CJ Hole and they were very friendly, quick, and efficient, and handled all of the viewings and offers really well. When we eventually decided not to sell, we felt terrible about wasting their time and … More
5/5
GoogleCj hole has been great through the process of signing our new house so far, especially for me being a student who’s suffered with a few pretty bad letting agencies! Emma was very kind and quick to find a solution for me after I wasn’t able to come in for a right to rent check. She was quick to respond to all my questions and super friendly :) would definitely recommend to students !
Emma and the Team really appreciate the Five Stars Poppy, thank you for taking the time to rate our service!
5/5
GoogleI would like to thank Max Wotton for his help in re-letting my property, super fast. He was very prompt with his feedback and I liked his professional manner. Once again, thank you Max!
5/5
GoogleVery happy with Callum at Cj Hole he got my property rented quick which is what I needed. fantastic service.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
