Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,261 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,432 reviews on Google only. Show every review
5/5
GoogleI have dealt with Max Day at CJ Hole for years, Max is very professional responsive and knowledgeable, and has always delivered exceptional Service. Max is Always happy to help and give of his time and attention making the whole process smooth and stress free, I highly recommend them to anyone looking for a reliable, friendly yet professional agency,
5/5
GoogleThe sales team were instrumental in getting my house sale complete. Kerry was absolutely fantastic and her continual support on a daily basis was amazing. I cannot recommend this team enough. We were up against a very unhelpful solicitor, but Kerry was constantly chasing them and getting as much information as she could. Thank you :-)
Thank you for the Five Stars Katherine! Kerry and the team really appreciate the feedback.
5/5
GoogleWe had Ethan Bosten, who was very helpful with any inquiries we had about the property and helped us with getting our new property :).
5/5
GoogleReally glad to have a profounding support and follow-ups. Highly recommend.
5/5
GoogleHad a viewing on 07/04/25 with Ethan. Really nice guy, very knowledgeable and helpful prior to, during and post viewing. Would recommend!
5/5
GoogleDan has been fantastic in helping show me around properties in the Brislington area. He was professional and knowledgeable and the CJ Hole team in general have been superb in getting my own property advertised and on the market. They have given good advice and are always on the end of the phone.
1/5
GoogleVery poor agents.Never return important calls and told many lies. They did sale the poperty but way to make stress to recomend
Dear Joe Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet your expectations. Your concerns are taken seriously, and we regret that our communication did not meet the standards you expected. I can see that we had regular communication with all parties and both solicitors throughout the conveyancing process, although I appreciate that this is a stressful time and that it seems more would have been appreciated from your side. We are extremely transparent with all our clients so I am concerned at your comments and why they were not raised sooner, so that we could address these concerns and provide you with the reassurance needed. While we're glad the sale was ultimately successful and in a timely manner, we understand that the journey matters just as much. Whilst feedback of this nature is extremely rare for us, we value all feedback, positive or negative, as it helps us grow and better serve our clients in the future. We wish you all the best in your new home. Sincerely, Eva Lacey Sales Director
5/5
GoogleEthan was lovely, showed me around a 2 bed flat and was courteous and knowledgeable.
5/5
GoogleRecently sold my house with cj hole westbury on trym, brilliant service, special mention to Rob Watson who was exceptional from start to end.
Thank you, Aaron, for leaving this 5 star review. We appreciate it! CJ Hole Team
5/5
GoogleVery helpful and knowledgeable. Produced a beautiful brochure full of lovely photographs which will provide a wonderful memory of our bungalow and garden. Very calm and reassuring when difficulties arose and we were beginning to get worried. Very competent in dealing with prospective buyers and carrying out negotiations. We have no hesitation whatever in recommending C.J. Hole.
Thank you Judith. It was a pleasure to assist you with your move and thank you for the kind review. The team at Cj Hole, Downend.
5/5
GoogleWe’ve now had several house viewings with Dan at CJ Hole and really appreciate his style of showing you around. He allows you space to observe the house while being knowledgeable and honest if you have any questions, while not being pushy at all. Plus his friendly personality makes viewing houses an enjoyable experience!
5/5
GoogleRating only, no written review.
5/5
GoogleMax was super friendly kind and helpful. Real pleasure meeting him and having his guidance
5/5
GoogleI had a brilliant experience selling my property with CJ Hole. From my first meeting with Andy, it was clear he had excellent knowledge and experience of the local area when it came to marketing. I have been delighted with my service from them and would recommend them to anyone looking to sell their house in the area.
We really appreciate you taking the time to provide such a glowing review Sam. Thank you for putting this into words, so other clients can understand the service we provide.
5/5
GoogleWe had a viewing recently and Freya was extremely kind and helpful. She was professional and made sure we were happy and well informed about everything.
Freya really appreciates the Five Stars! Thank you so much for taking the time to rate our service Rachhel.
5/5
GoogleWe have just sold our property with CJ Hole. Sales team is great. Professional and friendly. Our experience was very good. They kept in good communication and provided feedback after viewings. Would recommend.
We really appreciate the kind words Andrew. The whole team aim to provide a seamless service and so pleased it sounds like you have received this .
5/5
GoogleExcellant service provided by Tom. We were looking at purchasing a one bedroom flat. Tom provided a excellant service he was open and honest and he gave us lots of details about the flat which provided us with an informed choice. Great service
Hi Sandra, thank you for your review and kinds comments regarding your experience with Tom and CJ Hole. Many thanks the Team at CJ Hole Downend.
5/5
GoogleBart showed us a house today in South Bristol and it was honestly one of the best viewings we've had. He knew the house and gave little bits of helpful information like the friendly neighbours and which furniture was staying. We felt we could have an open and honest conversation with him which helped us make the decision to put forward an offer.
5/5
GoogleWe have recently completed on our first house. Lilli-Beth made the process stress free and enjoyable. She was very helpful and efficient. I really could not recommend enough.
5/5
GoogleWilliam was an excellent property manager throughout our leasing process. He was patient, clear in his explanations, and always took the time to check in and keep us updated. When we experienced delays receiving our "Right to Rent," he was incredibly understanding and accommodating, ensuring we never felt rushed or pressured. His professionalism, great communication, and willingness to help made the entire process much smoother. We truly appreciate his support and would highly recommend him to anyone looking for a knowledgeable and reliable property manager.
5/5
GoogleVery helpful and welcoming team when looking for a house to rent, Jess C showed us a couple of properties and was friendly and helpful when dealing with our enquiries.
Jess really appreciates your feedback Evangelene, thank you for taking the time to rate our service.
4/5
GoogleCameron was waiting for us at the property we went to view today. He was very polite, answered our questions and was very prompt at following up with us. Thank you.
5/5
GoogleRating only, no written review.
Hi Chiu, we appreciate 5 stars, thank you! Enjoy your new home. CJ Hole Team
5/5
GoogleA huge thanks to Victoria and the CJ Hole for a successful purchase and move in to our new home. Victoria especially was very supportive throughout the process, always doing her best to keep me up to date when there were lots of moving parts. I highly recommend them when purchasing/selling a property.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
