5/5
It was excellent experience with Ethan during our recent flat search. He was very helpful He provided detailed information about all I really appreciate about that Ethan Thank you!

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,411 reviews on Google only. Show every review
5/5
It was excellent experience with Ethan during our recent flat search. He was very helpful He provided detailed information about all I really appreciate about that Ethan Thank you!
5/5
Had a great viewing experience with Ethan, i couldn't travel from London for the viewing, he provided me with amazing videos of the property. I was happy to proceed. Great experience!
5/5
Excellent experience with Ethan - thank you for being so helpful!
5/5
Had a great viewing today with Ethan Borsten! He was very helpful, friendly and made me feel super welcome. He answered all my questions and has been wonderful! Fingers crossed on getting the house !!!
5/5
Very welcoming and friendly estate agent
5/5
I recently viewed a few properties in Southville & Bedminster with Tristan. Tristan was very knowledgable about the area and the properties we viewed and in general was brilliant! He was very punctual and sent follow up emails. I would 100% recommend! Thanks
5/5
My partner and I had a very pleasant experience with Ethan Borsten showing us round. He made us feel very comfortable during the viewing and was quick to answer our questions, great job!
5/5
Victoria was very helpful during the whole process and always on hand to assist when needed. The rest of the team were also just as helpful and I would strongly recommend to anyone
5/5
I recently had a viewing with C J Hole, and Ethan Borsten was incredibly professional, knowledgeable, and made me feel very comfortable throughout. He provided clear and helpful information, answered all my questions thoroughly, and had a great attitude. It was a really pleasant experience, and I truly appreciated his friendly and approachable manner. Definitely one of the best viewings I’ve had, thank you, Ethan!
5/5
Rating only, no written review.
5/5
I had great experience working with Ethan. He was professional, friendly and helpful throughout the house viewing. He took time to answer any questions that I had, ensure that my situation meet the requirements. I would highly recommend CJ Hole and Ethan in particular to anyone looking for property. Thank you for your support!
5/5
Minnie is an amazing agent, professional yet friendly and knows about the properties. Ask for her if you want to go viewing a property.
5/5
My partner Luke viewed a house today, mentioned Minnie was super helpful and answered all questions very well!! Thank you Minnie ❤️❤️
5/5
I had a great experience touring a property with Minnie - she was very warm and provided really detailed answers to all my questions! Highly recommend.
5/5
We had an excellent experience from start to finish speaking with Minnie at CJ Hole! First, she was highly responsive by email and willing to answer any queries we had. She also offered us excellent flexibility to view the property remotely which was a complete life-saver. Secondly, while at the viewing, Minnie took great effort to document any issues with the property as we went around and communicated clearly with us what steps would be taken by the agency to correct this. We felt we would be in good hands as tenants-Thanks again Minnie!
5/5
William helped me and my partner with our tenancy agreement and was very quick and efficient, less than a week before we were signed and payed off
5/5
It was lovely to be shown around by agents well versed in the property. Ethan was welcoming and answered all our questions regarding the property as well as what would put us in the best position to be accepted by the landlord. The viewing didn’t feel rushed and we had ample time to test lights, taps etc
5/5
Milly is so friendly and kind. She listen and sort the questions out I asked. It was amazing experience.
1/5
Thoroughly useless estate agent showed us around the property. He clearly knew next to nothing about the house, the owners or why it was for sale. He couldn't answer any questions about the property, promised to get answers and email them but never did, promised to arrange a second viewing but never did... C J Hole might as well have just posted us the keys and we view the place ourselves. Someone else at C J Hole then calls me about 2 weeks later and opens with 'hi, I think you might have viewed a property or properties with us?'. Doesn't even know what I've seen.
5/5
We had a viewing with an estate agent called Minnie, she answered all of our questions with lots of detail and clearly did her research on the property! It was lovely meeting her and would definitely recommend to anyone needed advice on rental properties.
5/5
We had a great viewing with Ethan as our estate agent. He arrived in plenty of time for the viewing, and answered as many of our questions as one could!
4/5
Lorraine was very helpful and communicative throughout the buying process. Any queries we had were answered promptly and she was always keen to keep us in the loop.
Thanks for the review, Betsey! We hope you have many happy years in your new home. CJ Hole Team
5/5
I had good experience with the milly she explained me everything very well about the property today .
5/5
We are really grateful to Karly for all her support and guidance in buying our first home. The team at CJ hole were always very professional and prompt to get back to us making the process so much smoother.
Thanks for the kind words Lily. Karly and the team are delighted to hear such feedback. We all hope you are very happy in your new home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.