Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,262 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,262 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
386
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,432 reviews on Google only. Show every review
5/5
GoogleCameron has showed us around a few properties and he's been fantastic, very affable and knowledgeable and more than happy to answer any questions. CJ Hole Brislington are definitely up there as the most professional/savviest agents we've worked with, 5 stars!
5/5
GoogleHad a great viewing with Ethan Buckler from c j hole very professional and knowledgeable of the local area.
5/5
GoogleI have viewed a property recently with CJ Hole in Bristol. Minnie Challoner the lettings negotiator arrived on time for my appointment was very welcoming, a good listener and took time to answer any questions I made regarding renting a property with their company. C J Hole keep you updated via email when organising viewings.
5/5
GoogleStarting a search to rent a property is not an easy task. It's a process fraught with feelings and expectations, with nerves, some anxiety, and stress. However, with the guidance, good treatment, and kindness that this real estate agency …
5/5
GoogleWe recently purchased a home through CJ Hole and have been really impressed with their communication, professionalism and service. Jasmin was very helpful and professional during a competitive sales process and Lorraine, the sales …
Hi Victoria, many thanks for leaving the review, we really appreciate it. It sounds like you've had a great experience with us whilst purchasing your home. Thank you for saying you will recommend us to others! Enjoy your new home, CJ Hole Team
5/5
GoogleMinnie has been an excellent letting agent. Can’t specify more because she’s been great at everything with the whole process
4/5
GoogleThank you, CJ Hole, for helping us purchase our new home. There were a few stressful nights towards the end, but we eventually got the house and are very happy with it.
5/5
GoogleI am very happy with the service I get as a landlord from the guys at Bishopston CJ Hole. Special mention to Rafal who always is available and expedited things when they occur.
Thanks very much Georgios for taking the time to write us a review and for the Five Stars, the feedback really helps the team to continue to offer and excellent service.
5/5
Google5 stars specially to Ethan Buckler! He’s answered all my questions, made the experience easy and been very helpful (first time buyer here). Definitely recommend.
5/5
GoogleEmily and Karly were a great team and worked very hard to get a difficult sale over the line. They kept me informed throughout and pushed all parties involved to try to keep things moving - this was critical to get to completion. Highly recommend them.
Thank you for taking the time to provide us with a review Stephen. Karly and Emily so appreciate it.
5/5
GoogleLauren is professional and sincerely serves the interests of customers and tenants. Very impressive highly recommended!!!
A glowing Review! Thank you so much for taking the time to rate our service, Lauren and the team really appreciate the Five Stars.
5/5
GoogleMy experience with the sales team at Refield CJ Hole was excellent! Ryan Burt and Eva Lacey helped me find my first property in Bristol, between viewings, answering questions and easing my mind when things got stressful, they were both great. Purchasing a property for the first time when you don’t know what your doing is very tricky, but the team were extremely helpful and professional throughout. Couldn’t fault them at all and would happily recommend to my friends and family.
5/5
GoogleCJ Hole Bishopston are amazing! Particularly note goes out to Andy, who gave me update most weeks on all the viewings on my house sale. Initial experience was buying from CJ Hole, and they were great at chasing me on sales progression, keeping the chain together etc! I was then impressed with their letting service, as they found me a really great tenant. I then also listed for sale through them, and they did a great job when the market wasn’t at its best. The whole team all seemed very professional, though as noted Andy did really go above and beyond. I throughly recommend CJ Hole Bishopston for property things near the Gloucester Road. Many thanks
Thanks so much for taking the time to review our services David. It is really appreciated.
5/5
GoogleEmily and team helped secure our dream home. We were impressed with their dedication and responsiveness and really valued their input. A big thank you to Emily and the team.
We are so pleased to hear of your experience and delighted we got you in to your dream home William.
5/5
GoogleI've used CJ Hole both for property management and property sales. They have always have reasonable rates and, especially on the management side, have been very helpful.
Thank you Freddie for the Five Stars, we really appreciate you taking the time to rate our service!
5/5
GoogleEmily has been excellent, helpful at every stage of the sale, knowledgeable and responsive, I am very pleased with the support that she has given.
Emily is so pleased to receive such wonderful feedback and appreciates you putting it into writing. Thanks Doug.
5/5
GoogleRafal has been an excellent property manager. He replies promptly to emails, usually the same day, and arranges contractors quickly. I found the maintenance reporting website easy to use. Thank you for your hard work Rafal!
Thank you for taking the time to rate our service Jessica! Raf and the team really appreciate it and the Five Stars!
5/5
GoogleMy partner and I recently went to view a house for sale that's being handled by CJ Hole and were met by Jaden Burton, a Sales Negotiator working for the estate agent. From start to finish Jaden was Friendly, knowledgeable, patient and able to provide us with some really helpful perspectives and insights on the questions that we had. We didn't feel rushed in the slightest and after the visit felt really well informed and left with a much better understanding of the property we had gone to see. 5 stars for Jaden, he was fantastic!
5/5
GoogleYeah, spot on. Did a load of chasing for us. Eva and rest of team were really helpful and moved things along for us
5/5
GoogleRafal has been brilliant looking after our rentals
Thank you for the Five Stars Nigel! Raf and the team really appreciate you taking the time to write a review.
5/5
GoogleFantastic experience so far with William at CJ Hole. From the viewing to moving in, it’s been really smooth. It was great to deal with William all the way through. Thank you again for all your help! We really appreciate how easy you made this move!
5/5
GoogleCameron was very helpful & professional
5/5
GoogleWe had Ethan Borsten take us round for a number of viewings for rental properties over a 2 week period, each time he was incredibly professional and knowledgeable of the property he was showing us through. Having recently relocated from Australia, he calmed our worries about the rental market with his excellent communication, punctuality and approachability. He always gave us more suggestions for properties and it was evident that he takes pride in what he does! Cannot recommend him enough!! 10/10
5/5
GoogleWe have recently used CJ Hole and the whole team were amazing in helping us with the move. Sara went above and beyond to ensure that we were taken care of. And also Rafal who ensured we were prepared for our move in and keeping us up to date. He has been an amazing help especially with the speedy replies to emails. Many thanks to the whole team
Tiggy, thank you for taking the time to write this review, we hope you will be happy in your new home. Your feedback is very much appreciated by Sara, Raf and the whole team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
