5/5
Ethan was super helpful throughout the process of booking us into viewings, would recommend!

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,262 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,262 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
386
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,432 reviews on Google only. Show every review
5/5
Ethan was super helpful throughout the process of booking us into viewings, would recommend!
5/5
We recently had a viewing of a lovely property with Ethan. He was knowledgeable and very helpful. CJ Hole are easy to contact and professional.
5/5
Great property. The chap, Ethan, who showed us around really seemed to care and had lots of advice for us. Thanks!
5/5
I highly recommend, I had a fantastic experience working with Tim. He was very professional, responsive, and genuinely helpful.
5/5
I had a very nice viewing with Ethan yesterday, he was super friendly and very professional. He answered all our questions and queries and represented CJ Hole very well.
5/5
Ethan Borsten was excellent with a viewing today! Polite, professional and extremely knowledgeable. Would thoroughly recommend his services!
5/5
Rafal at CJ Hole has managed our property for many years as we live overseas. He has been brilliant to deal with, been thorough with inspections, quick to deal with any issues & communication has been efficient & clear - would highly recommend Rafal for property management
Scott thank you for taking the time to write a review and for the Five stars! We are thrilled to hear about your positive experience with Raf and the team, this serves as encouragement to the team to continue delivering an excellent service.
1/5
Poor lettings agents who are out to get as much money as possible from tenants
We're sorry to read that you feel this way. We always aim to treat all tenants fairly and in line with the tenancy agreement and the law. We are sorry to hear that you were dissatisfied with our service. Here at CJ Hole we pride ourselves on customer service and care, and we welcome feedback good or bad so that we can learn and grow as a company. If you would like to discuss this further please don’t hesitate to contact us centralbristolpm@cjhole.co.uk.
5/5
Thanks to CJ Hole for an outstanding service. They have been amazing throughout the entire process of selling our house. We would like to give special thanks to Kerry who went the extra mile for us at all times, a very empathetic and caring person as well as extremely professional and great at her job. Really much appreciated and to all the team at CJ Hole, you’ve all been amazing… thank you so much. Will always recommend you.
Thank you so much James, we really appreciate it and are so pleased you've been so happy with the service, especially from Kerry!
5/5
I’ve had the pleasure of working with CJ Hole Kingswood both when purchasing my flat a few years ago and more recently when selling it. On both occasions, the experience was smooth, professional, and handled with great efficiency. A particular thank you goes to Kerry, who has been outstanding throughout the entire process. Her responsiveness, clear communication, and attention to detail made a real difference. She consistently kept things on track, was always available to answer questions, and offered helpful, informed advice at every stage. Her support has been invaluable and is a real credit to the team at CJ Hole Kingswood. Selling a property can be complex, but with Kerry’s guidance, everything was handled seamlessly. I wouldn’t hesitate to recommend CJ Hole Kingswood to anyone looking to buy or sell.
Thank you so much Simone, it was a pleasure to work with you again!
4/5
Ethan who showed me round was friendly, professional, supportive and easily supplied all the info I needed, as well as being encouraging in the face of any concerns I had.
5/5
The ladies at CJ Hole in Kingswood were very helpful and professional when dealing with my mothers house sale.
5/5
CJ Hole were fantastic from start to finish. Kerry in particular worked so hard helping to keep things moving, always keeping us updated on any developments and prepared to go above and beyond to get queries and issues closed out asap. Made our moving experience that bit easier, would 100% recommend.
5/5
We recently viewed two properties and the agent (Ethan Buckler) was friendly and knowledgeable.
5/5
Glad we were with them as first time buyers. Kerry is so helpful! Thanks for again for all the help and assistance.
5/5
Super attentive and helpful service, highly recommended estate agents. All questions answered and Minnie was so friendly and professional. Thank you!
5/5
Minnie was great showing us around a property! very informative and friendly
5/5
Minnie was very helpful for todays viewing!
5/5
Rafal at CJ Hole has been first class! He had managed my letting period perfectly and is super professional. I would definitely rent my apartment with Rafal and the CJ Hole team again.
Nick, thank you so much for the lovely review and Five Stars, Raf and the team really appreciate your kind words.
5/5
Fantastic service. Very friendly, insightful and knowledgeable team. Worked incredibly hard to secure the sale of my father’s house with great communication and advice throughout the process . Very highly recommended.
Emma, thank you for leaving the review. We are pleased to hear you will highly recommend us too, thank you. CJ Hole Team
5/5
We had a great experience with CJ Hole on our recent house purchase. They were flexible and helpful when it came to arranging viewings (unlike some other local agents) and were helpful and communicative throughout the buying process. Thanks in particular to Ryan and Eva. Would highly reccomend.
5/5
Andy and Karly were really helpful in getting our purchase over the line. They did more to push the sale through than either of the solicitors who were, in my humble opinion, incompetent. Without them liaising and getting involved with the …
We appreciate your terrific feedback Leisa. Thanks for taking the time to provide this, it makes it all so much more worthwhile.
5/5
Minnie was friendly and professional and made us feel like we could chat and ask questions during our short viewing. I would be very happy to be shown round a property by Minnie again!
5/5
I am a relocation agent seeing properties to let with numerous estate agents and I have to say, the professionalism I always receive from all the CJ Hole staff and offices in the Bristol and Weston-Super-Mare area is fantastic. Today Maisie from the Weston office showed us a beautiful property and she went above and beyond to provide so much useful information. Excellent service as usual, thank you Maisie Richards!
Thank you Danielle for your Five Star Review! We are thrilled to read such positive feedback, Maisie and the team really appreciate you taking the time to rate our service, we look forward to assisting you again in the future!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.