Trusted Agent profile Β· Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

7,246 reviews across 18 offices and 6 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,246 reviews on six platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,425

Reviews on Google

All 18 offices

Facebook logo

4.1 / 5

66

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

385

Reviews on Trustpilot

All 18 offices

allAgents logo

320

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 6,417 reviews on Google only. Show every review

5/5

Google

I recently purchased my first home with my girlfriend through CJ Hole and we got really lucky with my first experience of estate agents. We worked with a few different members of the team from the Kingswood branch, and they were all fantastic. Booking the first viewing was easy and flexible, the agent who showed us the house was honest and relaxed and gave us lots of space to explore by ourselves. When we decided to put an offer on the house we spoke with a member of the team who gave advice on what figure we should start with but never made us feel pressured to follow their guidance. After we negotiated with the seller we were then put in touch with Kerry who we worked with through to when we got our keys. Kerry was brilliant. She advocated for us, chased the seller and the sellers solicitors when required, found ways to speed up the process like ensuring we were already prepared with completed tasks and paperwork before we were asked for them by the solicitors (which items from the house to keep, etc). We weren't in a chain which helped, but we had the offer accepted at the beginning of June and we have already moved in by the second week of September. We highly recommend CJ Hole, they are a really lovely and professional team. They responded quickly throughout, kept in contact, rang us for updates and any queries they had even when we hadn't reached out first which showed they were still active with our purchase even when all the paperwork was with the solicitors. We also arranged a few more visits to the house after our offer had been accepted, and it was never a problem or made to feel unnecessary when organising them. It was just overall a really nice experience, or at least as nice as it can be when buying a house!

Jess Β· 12 September 2026 Β· CJ Hole Kingswood

5/5

Google

Viewed a home with Freya, she was very helpful and a lovley agent, thank you!

Stoneyboyo Β· 12 September 2026 Β· CJ Hole Kingswood

5/5

Google

Excellent service across the board. From sales and marketing a challenging property to sell to communication and work during post offer. They were excellent, working with us and taking our thoughts into consideration while providing professional advice. Kerry in particular provided an outstanding service. She was efficient, understanding and very proactive! Would highly recommend, and thank you again 😊

Kevin Β· 12 September 2026 Β· CJ Hole Kingswood

5/5

Google

Romany has been incredibly helpful throughout the sale of my property. She kept me regularly updated, communicated clearly with everyone involved, and helped keep the sale moving whenever issues arose. Her experience and calm approach were particularly valuable during the final stages, and I really appreciated the effort she put into getting us this far.

Yilakong Β· 10 September 2026 Β· CJ Hole Bishopsworth

Agent replied Β· 10 October 2026

We greatly appreciate your kind words about Romany. Her clear communication, calm approach, and dedication to keeping the sale moving reflect the standards we uphold at CJ Hole Bishopsworth. Wishing you well in your next chapter.

5/5

Google

Great communication and expertise

Mary Β· 10 September 2026 Β· CJ Hole Redfield

5/5

Google

I couldn’t recommend this estate agents highly enough! They made the whole process feel like a breeze from start to finish. Communication was excellent, and they kept me updated every step of the way, including regular updates on viewings and feedback. They were professional, friendly and always happy to help, which made what can be a stressful process feel so much easier. I really appreciated how approachable and on top of everything they were throughout. Thank you for making the whole experience so smooth. I would definitely recommend to anyone looking to sell their home!

Marie Β· 10 September 2026 Β· CJ Hole Redfield

5/5

Google

Lachlan has been so helpful so far with our purchase, very knowledgeable and easy to deal with!

Caitlin Β· 10 September 2026 Β· CJ Hole Redfield

5/5

Google

Justin, Lachlan and Jodi very professional. Exceptionally outstanding service from the team.

Dave Β· 10 September 2026 Β· CJ Hole Redfield

5/5

Google

I would like to give a 5 star review as Lachlan and Ryan,they have been amazing.They have kept me very well informed of any progress on selling a house that I have inherited,their advice has been spot on and even when nothing was really happening they still would check in with me.And the house is now sold.I would highly recommend using CJHole if anyone is selling/buying a property.

Sharon Β· 10 September 2026 Β· CJ Hole Redfield

5/5

Google

We had a lovely experience with Holly during our viewing. She was very friendly, professional and helpful, and happily answered all our questions. Really lovely service and a pleasure to deal with her! And she is still supporting us

Rishma Β· 10 September 2026 Β· CJ Hole Kingswood

5/5

Google

Freya did a great job yesterday showing me around a property i was looking to buy. She was very professional and informed making a clear effort to point out the important points of the property while giving me space to make my own decisions. It was at the end of the day but she was patient and kind. After attending many property viewings in the last year this is the first time i felt well informed to make my decision. She provided the high standards i can only hope for every viewing. It's not just an everyday experience as most agents treat it, these are big decisions even at the cheaper end of the housing market so a kind and clear guide is essential. Thank you Freya, you are a great representative for your company

Robert Β· 10 September 2026 Β· CJ Hole Kingswood

5/5

Google

We viewed a property yesterday with Freya and I have to say she was great from start to finish. Really listened to our concerns, knowledge and helped us create a vision for our future. Highly recommend CJ Hole and especially Freya.

Jessica Β· 10 September 2026 Β· CJ Hole Kingswood

5/5

Google

Our last viewing with Freya was lovely, they were friendly chatty and knowledgeable. All of the team have been really helpful especially as we are first time buyers.

Russ Β· 10 September 2026 Β· CJ Hole Kingswood

5/5

Google

My partner and I were shown round a beautiful property yesterday by Freya from the Kingswood branch of CJ Hole and she was absolutely amazing with us.. Freya made us feel completely at ease asking any question that popped into our head, she explained absolutely everything that we needed to know about the house allowing us to feel confident in making an offer and was simply a real pleasure to deal with.. A real credit to her company

Chris Β· 10 September 2026 Β· CJ Hole Kingswood

4/5

Google

Freya Abbott showed us around a property yesterday and was friendly and knowledgeable. We didn’t feel rushed and she took the time to answer all our questions, was interested in hearing our thoughts and was very professional and helpful in her communication of the buying process.

Shiren Β· 10 September 2026 Β· CJ Hole Kingswood

5/5

Google

We've had a great experience with CJHole. The first meeting was fantastic, they really knew what they were talking about and came with lots of information and advice. We then had Kerry, who was fantastic, she really communicated everything very clearly and answered all our questions. It really felt like she was in our corner, and helped out massively. Moving house can be a right headache, with so much going on, and Kerry made it easier for us. Kerry made it all much more accessible and simple for us. We would recommend

Pippa Β· 10 September 2026 Β· CJ Hole Kingswood

5/5

Google

Freya has shown us around two properties this week. She is very informative and friendly. Her communication has been excellent and we have felt very supportive. Thank you Freya x

Abigail Β· 10 September 2026 Β· CJ Hole Kingswood

5/5

Google

I cannot recommend cj hole kingswood enough! Especially kerry ray. She has been amazing the whole way through this journey - communication has been amazing which is so important during a stressful time! Kerry has made this experience so much easier for us!

Abbie Β· 10 September 2026 Β· CJ Hole Kingswood

5/5

Google

I recently bought my first house! We went through Kerry and Freya. Both were great communicating each step and they really helped the process flow smoothly seeing as I didn't know much about it starting out. Thank you to everyone involved, we really appreciate it.

Kitty Β· 10 September 2026 Β· CJ Hole Kingswood

5/5

Google

Freya showed us around a property yesterday and was friendly and knowledgeable and we didn't feel rushed despite Freya being given tight time constraints. Freya was brilliant and is an asset to CJ Hole.

Simon Β· 10 September 2026 Β· CJ Hole Kingswood

5/5

Google

Lachlan is a fabulous agent! He made me feel very comfortable at the viewing with a huge smile and friendly welcome! He gave me a lot of information throughout the whole viewing and was clearly very knowledgable about the house he was showing me. He is a great asset to your company!

Emma Β· 10 September 2026 Β· CJ Hole Kingswood

5/5

Google

They were very quick to respond and really helpful in terms of helping me to communicate with the sellers. Helpful and professional.

Kim Β· 10 September 2026 Β· CJ Hole Kingswood

4/5

Google

They did the job, tbh I was thinking of changing agents, when they found a buyer, it was more a case of tactics to change and initially I didn’t find their communication as excellent as they sold themselves on. However, I will say, once an offer was made communication was excellent and that’s when it counts. Kerry Jay was amazing, updates regularly and always available or called straight back to answer any questions. I used the solicitors they recommended Elite Law and the whole sell was completed in less than 8 weeks!! Admittedly there was no chain, but never the less this was quick and smooth team work! I would use CJH again

Angela Β· 10 September 2026 Β· CJ Hole Kingswood

5/5

Google

Thank you to all the staff at the C J Hole Kingswood branch for their help and support during a recent house sale. You felt supported throughout the process from the initial visit to completion. Kerry and her colleagues in the Sale Team deserve a special mention for their professionalism, support and guidance, in seeing the sale through to its conclusion. Thank you.

Susan Β· 10 September 2026 Β· CJ Hole Kingswood

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

Reviews may appear on more than one platform.

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