5/5
The staff have always been extremely attentive, from our first viewing of the property through to the signing of the contract.

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,262 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,262 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
386
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,432 reviews on Google only. Show every review
5/5
The staff have always been extremely attentive, from our first viewing of the property through to the signing of the contract.
5/5
Carmelo gave us a Speedy and helpful initial viewing and great support afterwards with setting up and sending over details for tenancy. Would recommend :)
5/5
Ethan was very helpful and the property was one of the best rental I have seen.
5/5
It was a great place and very modern. Ethan Borsten was the one who showed me the and he was very polite and welcoming.
5/5
We have had great experiences viewing properties with CJ Hole and have been very fortunate to have Ethan Buckler showing us round a couple recently. Ethan has wonderful interpersonal skills and made us feel instantly at ease with his professional, friendly manner. The first house was beautifully presented but the second one needed some input and Ethan was really positive about its potential with lots of good ideas about how to maximise the space. He was not only generous with his knowledge and time, but also with the information he gave us, which was extremely helpful. Thank you, Ethan!
5/5
Rating only, no written review.
Thank you for the Review David, we really appreciate the feedback.
5/5
I would like to thank the C J Hole's team in Redfield for their proffessionalism and going above what is expected from an estate agent to complete my difficult sale. They simply never gave up and made it happen. Thank you.
5/5
Ethan has been a great agent for us so far, he has been really communicative, helpful, and has even sent over additional lets that might suit our criteria.
5/5
Ethan is calm, empathetic and really helpful. Looking for a flat in Bristol can be a total nightmare, but he makes it much more manageable. I wish all letting agents were like this.
5/5
Great experience with Ethan Borsten. The agent was professional, friendly, and made the viewing clear and straightforward. Very helpful and approachable throughout.
5/5
Ethan showed us around a very nice Bedminster flat and was very professional and informative. He answered our questions clearly and made the viewing a smooth and positive experience.
5/5
Great service, staff helpful. Thanks to Carmelo Bartucca for the support and answering all questions
5/5
Max at the southville branch of lettings was fantastic 5 Stars from start to finish he worked very hard and make sure we were in on a date that was suitable for us and helped with any issues that need to be fixed also explained things clearly that we did not understand thanks MAX Ethan was great to and the team and Carmelo was great as well
5/5
Ethan is very helpful. Despite the distance, he sent me a video of the property. He was patient in answering all my questions, and after viewing the video, he followed up with an email asking for my feedback. Yes, I have already completed my application.
5/5
Ethan showed me round a lovely property and was very helpful answering all my questions. Very professional and welcoming.
5/5
Thomas Sully was friendly, down to earth, and to the point. Very helpful indeed
5/5
Thomas (Sully) was very helpful and personable whilst showing us the property, he was knowledgeable about the house and the area and answered our many questions with ease.
5/5
Ethan was professional & knowledgable yet friendly and welcoming whilst accomodating me with viewing a rental property today. Very pleasant experince from start to finish. Thank you Ethan
5/5
Rating only, no written review.
5/5
Thank you to the Letting Team for their professionalism & friendly customer service on reletting my property. Particularly thanks to Shelly on keeping me updated and ensuring a smooth transition for the new tenants. Also, to Danielle for all the work she did on resolving the issues with OVO Energy.
Thank you for leaving both the Sales and Lettings Team a review. We're pleased to be able to continue helping you during whatever property services you require.
5/5
Carmelo gave us a visit to house for rent.He is very nice and professional
5/5
We've been on viewing with Ethan today. He was really helpful and friendly all the way and kindly replied to all our questions about the property and offer process. Many thanks!
5/5
Very good agent to deal with, Carmelo was a very helpful sales negotiator who helped get everything in order promptly
5/5
I can't recommend CJ Hole Clifton enough! From start to finish, our experience was absolutely outstanding, thanks to the incredible team led by Victoria and James. …
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The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.