5/5
Freya has been absolutely amazing throughout this process - she is so thorough & has answered all of my millions of questions. She is welcoming & friendly and make this process a lot easier. Love CJ Hole - great agents :)

Trusted Agent profile Β· Bristol and Somerset
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7,262 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,262 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
386
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,432 reviews on Google only. Show every review
5/5
Freya has been absolutely amazing throughout this process - she is so thorough & has answered all of my millions of questions. She is welcoming & friendly and make this process a lot easier. Love CJ Hole - great agents :)
5/5
I have met Carmello 2 times and he is amazing. He took his time to show us around the properties, answering all the questions we had.
5/5
I enjoyed the great help from C J Hole especially Jess and Sam while buying a flat. It was a tenuous process due to external factors but the help made it much less stressful.
5/5
Very happy with our experience of CJHole burnham on sea. Edward was professional from beginning to end and nothing was too much trouble for him. We emailed one evening and he answered immediately. He explained he was away but would forward to the office and our problem was dealt with the very next day. Thankyou for helping us find our forever home.
Dear Deborah, Thank you for your wonderful review! Weβre thrilled to hear that our team provided such excellent service and responsiveness during your journey to finding your forever home. Your satisfaction is our top priority, and we appreciate your kind words. If you need any further assistance in the future, please donβt hesitate to reach out. Congratulations on your new home! Best wishes, Edward
4/5
CJ Hole at Bedminster were very professional and helpful from the outset, from handling the viewings of our home, negotiating its sale, photographer, (who was excellent). Thanks also to Sam and Jess at Brislington for progressing after the sale and keeping us informed along the way.
5/5
After having a terrible experience trying to sell my property through another estate agents, I moved to CJ Hole and my faith was restored in the house selling process. They were quick, efficient, passionate about finding me a buyer that would pay the right price and managed to sell our property within 6 weeks. The other agent had failed for 6 months to get anywhere close to an offer. I would highly recommend.
Debbie, thank you! A great example of what we do best. We appreciate you leaving this fantastic review for us. CJ Hole Team
5/5
Justin was great, really friendly and gave me a realistic view of what my property may be worth after works have been completed, very comprehensive with a folder of documents of recent sale prices in the area etc, thank you Justin π β¦
5/5
Great friendly and knowledgeable service from Justin. Will definitely come back to CJHole again if I ever move house again!
5/5
Smooth and easy viewing courtesy of Ethan from CJ Hole. He was friendly, concise and answered every question that I had to ask. Couldn't ask for more
5/5
Ethan and Max have been excellent throughout the entire process of renting my flat. They were very professional, always responded to questions, and explained everything clearly. What truly stood out was their friendly and positive demeanour. Finding a new place can be stressful at times, but they have made the process smooth and reassuring. I highly recommend them!
5/5
From beginning to end, the CJ Hole team at Westbury on Trym have been excellent, in all respects. It was clear from the first meeting with George that - ahead of all the agents we tested - CJ Hole were the clear lead. Professional, considerate, efficient, accurate, honest... all that we hoped for. At various points, members of the team have ensured that our sale was supported and progressed (thank you Clare Singh !) with the minimum of fuss and bother. We could not have wanted more - and sold for exactly the sum that George proposed at the start, with no hitches. Great all round.
Hi H Jones! What a fantastic review! We are so pleased you've experienced the sort of service we strive to give. Thank you for taking the time to leave such nice words. CJ Hole Team
5/5
Ethan was brilliant throughout the whole viewing and letting process. Super helpful and informative throughout.
1/5
Do not touch with a barge pole .. I honestly do not give bad reviews but this was beyond a joke . Not only did no one come round in 3 months.. when I came off they didnβt take me off rightmove and sad they couldnβt as I was listed at brislington! Why I donβt know β¦ three weeks I have been on righted but no one would come round anyway as they donβt have me listed . This is just one of a whole catalogue of mess ups . Honestly I have never known such a shower . Hopeless β¦ polite but hopeless .
5/5
I viewed a property today with Ethan, who was great from the initial enquiry to following up after the viewing. He was quick to arrange the viewing, answered all my queries and gave me plenty of time to walk around and view the property. Great experience
1/5
Dreadful company to deal with in selling my property.
5/5
I have had viewings with Thomas Sully of CJ Hole and he is an absolute treasure. Personable, friendly and knowledgeable, I really appreciate his support. I would fully recommend Thomas.
5/5
Had a great viewing with Daniel Goverd today. He arrived promptly and gave us plenty of time to view the property and answered all our questions. So far our experience with CJ Hole has been very positive and we would certainly recommend them.
5/5
Carmelo was super helpful and my friends and I had a great viewing experience. He answered all our questions, was very friendly, and was really quick to respond which made the whole process super efficient.
5/5
Thomas has been excellent to work with. Heβs shown me around several flats and has been very responsive and professional. Any questions I had were answered quickly and clearly, and he provided helpful information that made the whole process much easier. His friendly approach and thorough knowledge gave me confidence throughout my search. Iβd definitely recommend Thomas to anyone looking for a reliable and supportive estate agent.
5/5
I had a really great experience with Ethan from CJ Hole today during a viewing for a beautiful flat. Ethan was very friendly, professional, and knowledgeable. He provided exactly the right amount of information, clear, to the point, and without any unnecessary details. He answered all of my questions confidently and made the whole viewing a very pleasant and relaxed experience. Iβd definitely recommend CJ Hole and would be happy to use their services again in the future!!
5/5
Emily and Karly were fantastic from start to finish. Really friendly, excellent communication and kept me in the loop every step of the way. They both went above and beyond to help sell my flat and I couldnβt be more grateful.
Emily and Karly are delighted to hear of such positive feedback Annabelle. Thank you for taking the time to doing your review.
5/5
As a buyer, CJ Hole Clifton couldnβt have been better. Victoria worked her socks off and remained in contact throughout the process. I cannot thank them enough for all the help they gave me in finding the right property and supporting me throughout the process of purchase.
4/5
We are letting our property and we were very pleased with Ethan who came to take pictures and videos of our property for listing. He was very professional and friendly with a good knowledge of what would work. Thank you so much.
5/5
We have just bought our first home with the help of Lorraine. Shes been great. Very professional, friendly and always happy to answer any questions or queries we had. Thank you so much!
Hi Will, we're pleased to hear that you've been helped by our Senior Sales Progressor throughout the buying process. As first time buyers, the relationship and contact you have with sales progression is valuable. A great review - thank you. CJ Hole Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.