Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,260 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,260 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
384
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,432 reviews on Google only. Show every review
5/5
GoogleWas showed a property by Sarah Fernando who was excellent. She hadn't been inside it before but carried information and made the viewing outstanding with her helpfulness. She even got her phone compass out to show me due South. So if my property sells I'll put a bid in for this.
Hi Jan T, we really do appreciate the review, thank you. Sarah was very pleased to read this! Fingers crossed you'll be back in touch with us to put an offer in. CJ Hole Team
5/5
GoogleI had a fantastic experience with CJ Hole. The staff were friendly especially LORRAINE, helpful, and always quick to respond to any questions I had. They made everything straightforward and went above and beyond to make sure things ran smoothly. Really grateful for their support, highly recommended!
Soumya, thank you for this fab review. We appreciate your kind words. We're very pleased to hear you will highly recommend us too. Enjoy your new home. CJ Hole Team
5/5
GoogleLorraine managed our purchase and was fantastic from start to finish even when we had to negotiate tricky items in the survey. She was very lovely to liaise with and we are very grateful for her support.
Hi Rebecca, what a great review, thank you so much for leaving it. Lorraine very much appreciates the shout out too! We're happy you've received great service. CJ Hole Team
5/5
GoogleThankyou to the team at CJHoles for securing the sell of my mother’s house. I particularly want to thank Clare Singh, Sales Progressor for her excellent communication & steadfast attitude right to the end.
Hi Michele, this 5 star review is very much appreciated! Thanking for choosing us. CJ Hole Team
5/5
GoogleWe had an excellent experience with CJ Hole Burnham-on-Sea Sales. Throughout our home-buying process, which was longer than expected due to various issues, the team was always available, supportive, and helpful. Even when we reached out frequently, sometimes out of anxiety, they were patient, attentive, and professional, guiding us through every step. We always felt valued and well taken care of. Their dedication and care made what could have been a stressful process much smoother. Thank you so much to the whole team for all your support and guidance!
Thank you so much for taking the time to share such a thoughtful review. We’re truly delighted to hear that you had an excellent experience with our Burnham-on-Sea Sales team, even with the challenges and delays along the way. Buying a home can be a stressful journey, so it’s wonderful to know that our team’s patience, support, and guidance helped make the process smoother for you. Your kind words about feeling valued and well cared for mean a great deal to us. Thank you again for trusting CJ Hole with your purchase. We wish you every happiness in your new home and hope you enjoy this exciting next chapter. Edward
5/5
GoogleFantastic service received from the Lettings team at CJ Hole. Hema, Sara and team are a pleasure to work with. Would have no hesitation in recommending them. Terry.
Thank you so much, Terry, for your kind words and recommendation. We’re delighted to hear that you had such a positive experience with our Lettings team, and we’ll be sure to pass on your lovely feedback to Hema, Sara, and the rest of the team. We truly appreciate your support and look forward to working with you again in the future.
5/5
GoogleVery efficient - accurate valuation - had a offer on the house in a few days and sold quickly without any complications. Thank you for such good service.
Thank you very much for your kind feedback. We’re delighted to hear that you were pleased with the valuation and that your property sold so quickly and smoothly. It’s great to know the process was efficient and complication-free for you. … More
5/5
GoogleMyself and my family recently purchased a property from CJ hole. Overall a great service, easy to contact and very responsive from viewings to completion. We are grateful for their hard work and would highly recommend their service.
Thank you so much for your kind feedback. We are delighted to hear that you and your family had such a positive experience with us throughout your property purchase. It was a pleasure assisting you from the initial viewings through to … More
5/5
GoogleThat is our first time renting a property in the UK and we are very happy of renting from Cj hole as we’ve found them completely responsible and supportive. We will definitely work with this group again.
Thank you for taking the time to leave us a review! We really appreciate the feedback! If we can be of any assistance please do not hesitate to get in contact.
5/5
GoogleBrilliant experience with Oli, Ethan, Sigita and the rest of the team
Thank you for taking the time to leave us a review! We really appreciate the feedback! If we can be of any assistance please do not hesitate to get in contact.
5/5
GoogleExcellent, professional service with a team that always goes the extra mile.
Thank you for taking the time to leave us a review! We really appreciate the feedback!
5/5
GoogleExtremely- helpful & friendly. Delivering a caring attitude.
Thank you for taking the time to leave us a review! We really appreciate the feedback! If we can be of any assistance please do not hesitate to get in contact.
5/5
GoogleOli has been absolutely brilliant throughout the whole process of setting up my rental. As someone completely new to this, I had lots of questions, and Oli was always patient, clear, and incredibly supportive from start to finish. Nothing ever felt like too much trouble, and I felt really well guided and reassured at every step. I couldn’t have asked for a better experience, highly recommend!
Thank you for taking the time to leave us a review! We really appreciate the feedback! If we can be of any assistance please do not hesitate to get in contact.
5/5
GoogleWe have been very happy with the service provided by C J Hole since they started managing our flat in Cheltenham. Communication is good, and Sigita and all the other member of the team are very helpful and friendly to deal with. They are also good at keeping us up to date with Landlord and Tenant law and other matters.
Thank you for taking the time to leave us a review! We really appreciate the feedback! If we can be of any assistance please do not hesitate to get in contact.
5/5
GoogleAndy, director of sales, was very helpful in chasing the vendors solicitors and providing me with consistent updates throughout the purchase. Many thanks for your assistance once again. Update: Magda from the Lettings team dealt with my renewal promptly and kept me updated throughout the process. Thank you
Alexis, thank you so much for the kind feedback, this is great to hear. We hope you are very happy with your new home.
5/5
GoogleBrilliant company to work with, incredibly helpful and kind. Couldn't be more efficient and professional.
Thank you so much for the kind words Jess. The team really appreciate you taking the time to do a review.
5/5
GoogleEmma Warren at Bradley Stoke Lettings provides an exceptional level of service. She is highly professional, patient, and dedicated, consistently offering timely feedback and ensuring all queries are thoroughly addressed. Her commitment to her clients is exemplary, and I have thoroughly enjoyed our collaboration to date. I cannot recommend her highly enough.😊
5/5
GoogleCJ Hole were very reliable and informative throughout and the video showing the house on their viewing portal is the best! Rob was very helpful and was always there for any questions. Would recommend if you are in the market for a house.
Hi Tony, We’re so pleased you found us reliable and informative, and that the video tour made a great impression. Rob will be delighted to hear your comments! We hope that you are enjoying your new home!
5/5
GoogleRobert, Jacob, Ian and Adam have been amazing. We are very pleased with C J Hole Bradly Stoke. The entire process was fuss free and they sold our house - which was a five bedroom house with annexe - very quickly and the entire team were always so helpful. Thank you all so very much. We had previously tried another well known estate agent, but C. J. Hole should be everybody’s first choice based on our experience.
Thank you both for your wonderful review! We're so pleased to hear that the team made the process as smooth as possible and helped sell your property quickly. Your recommendation means a lot to us, and we’re delighted you chose C J Hole Bradley Stoke. Wishing you all the best for the future.
5/5
GoogleCarmelo Bartucca. Friendly and very helpful. CJHole...
5/5
GoogleStaff have been so helpful and patient giving all the necessary information without delay and so kind. Carmelo is so good and kind. Bookings are responded so promptly and all information provided and quick feedback. Happy with the service.
5/5
GoogleGreat experience with viewing. Carmelo was very helpful and answered all the question I had.
5/5
GoogleGreat service - I met Isaac at a house viewing, very professional and knowledgeable. Since had him to our current property for a valuation, his preparation on similar properties in the area was second to none, informing his valuation recommendations and helping us understand the current market. Would highly recommend.
Hi Emma, thank you so much for your kind words and for taking the time to leave such a detailed review. We’re delighted to hear about your positive experience with Isaac, from the house viewing through to the valuation. His professionalism, market knowledge, and preparation are something we’re very proud of, and it’s great to know this helped you feel informed and confident. Thank you for the recommendation, we really appreciate it and look forward to helping you again in the future.
5/5
GoogleVery good and Isaacs has been brilliant so far
Hi Stuart, thank you for the great review! We’re really pleased to hear you’ve had a very good experience and that Isaac has been brilliant so far. We’ll be sure to pass on your kind feedback. We appreciate your support and look forward to continuing to help.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
