CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

★★★★★ 1/5

Google

An awful experience. We were led to believe that a property had been taken off the market. Many days of phone calls ensued, during which they were very vague and unhelpful. I was then told that there was another bid. This was given preference (even though it was exactly the same as ours). With four days to go before our intended move in date we have found ourselves with nowhere to go. Being about 12 years old, their agents don't seem to understand that these issues are quite serious. I would avoid this agency in both renting and buying. Useless, cold and inefficient.

W · 12 February 2014 · CJ Hole Southville

★★★★★ 2/5

Google

I was shocked with the service that I received from CJ Hole. We paid our deposit waited for a week to be told that we had lost the house and the landlord didn't want to deal with CJ Hole. I can not tell you how much of a waste of space this company is, if you read this review no matter how nice/cheap/perfect the house is do not go with this company they don't deserve it for there complete lack of ability to do the job that they claim their company does. Avoid at all costs.

Sam · 12 February 2014 · CJ Hole Southville

★★★★★ 1/5

Google

Ridiculously overpriced rental charges and run by school kids who don't have an ounce of common sense between them. Avoid like the plague!

Rob · 16 January 2014 · CJ Hole Southville

★★★★★ 1/5

Google

Various hidden fees, flagrant lying. Avoid at all costs. The positive reviews for this place were clearly written by their employees.

HoratioBlunderpump · 16 January 2014 · CJ Hole Southville

★★★★★ 1/5

Google

Totally unprofessional. Lack of communication, and when they did it was half truths and holding back information to make life more difficult for you and get more money out of you. NOTHING was easy with them. I've never been made so upset, stressed and exhausted by a company before. AVOID!

Rocktzar · 16 January 2014 · CJ Hole Southville

★★★★★ 1/5

Google

Terrible experience. The letting agent showed us the wrong flat in the building as a result we were given a tenancy agreement for a completely different (unsuitable) place. We only found this out by chance two days before our move in date. As a result we couldnt move in to either property as the one we viewed and actually thought we were getting was let and the other was disgusting. They refunded us immediately and admitted fault at first they appeared to be really helpful and tried to help us find another property, however, they would not provide us with temporary accommodation until they found somewhere else suitable for us. They offered to compensate us for some of the costs incurred which quite frankly are pathetic, this includes £35 towards the van hire! Now in we are in a position where my partner and I are homeless as of Saturday, we have been given no suitable alternative and are going to have to rely on the kindness of our friends until we find somewhere to live. As you can imagine we have both have had to take time off work to look for another home, hire a van and find storage for all our belongings, not to mention the sleepless nights and stress we've had to endure. Their stand point is that as they're not obliged to provide us with temporary accommodation - they wont, even though its their fault we're in this situation.

Denise · 16 January 2014 · CJ Hole Bishopston

★★★★★ 4/5

Google

Review from Joe Hawthorne and Maria Del Carmen Lopez Perez: We are both really glad that we decided to choose to rent a property with CJ Hole! We had seen properties from other agencies and the agents hadn´t taken much notice of the questions and concerns we were raising. They also didn´t really take the time to explain how their agency procedure worked to us, mostly they said that we had to pay the holding fee quickly as the property would go within a day. As it was our first non shared house and we were investing our savings we were a little caucious. However, when we met with a CJ hole agent called sarah to see our now current flat, she was so friendly and reasuring, and took the time to explain how everything worked, and that she felt confident that we were the right people for the flat. It made all the difference. Once we began the process of securing the flat we had loads of help from an agent called Izzy, she helped us with our references, our guarantor details and passing information onto our landlord. The references can take a little while, which can be frustrating and sometimes the referencing company would need more information or a document but izzy always helped us work out a solution, never left us in the dark about our progress, and was always helpful. Ultimately we got the flat we really wanted, and CJ Hole made the process as easy and stressfree as moving can be. We would both recommend them to anyone in the area looking to rent or buy.

Joe · 16 January 2014 · CJ Hole Bishopston

★★★★★ 2/5

Google

CJ Hole nearly made us homeless after taking our holding fee without having the house secured or actually on their books! They took our money and did not send us any contracts so we repeatedly rang them requesting them. They repeatedly told us they would send them right away. Three days later we demanded the contracts to which they replied they had only a verbal confirmation from the landlord which then turned into no confirmation because the landlord no longer wanted to deal with them! If we did not contact CJ Hole they may have left it for days, with our money in their bank, wasting precious time as we needed to move in two weeks. Awesome work guys!

Dairy · 22 July 2013 · CJ Hole Southville

★★★★★ 1/5

Google

Shocking service. Basically run by three lads with one bit of common sense which they pass about between them. Excessive fees and little empathy outside of their own interests.Particularly when awaiting your deposit. Avoid if at all possible.

Benjamin · 1 April 2012 · CJ Hole Southville