Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,267 reviews across 18 offices and 6 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,267 reviews on six platforms, rated 4.7 out of 5 overall.
6,425
Reviews on Google
All 18 offices
87
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
49
Reviews on The Trusted Agent
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 6,417 reviews on Google only. Show every review
5/5
GooglePurchased a house recently with CJ Hole and I couldn't have asked for a better estate agents. Very friendly and professional staff that went the extra mile to help me with my purchase and made sure they kept me informed at every stage of the process. Cannot recommend them enough.
5/5
GoogleWe decided to instruct CJ Hole Henleaze to sell our property having spoken to a number of local agents. From the moment we spoke to the office to arrange the valuation up until the day we completed their service was faultless and far …
5/5
GoogleI have nothing but praise for CJHoles, I have done many cleaning jobs for them and they are always lovely to deal with, The team are always happy to help customer and I see a busy enthusiastic office on Gloucester road I look forward to continuing to work with you to clean your office and properties ready to SELL or LET Thankyou CJHoles Aimee Berry Very Berry Cleaning
5/5
GoogleWe've been extremely happy with the service provided by Eerena and the team ... they are friendly and efficient and have always made sure that we are kept up to date with any progress. I would highly recommend them!!
5/5
GoogleI’m a landlord and have been with CJ Hole for approx 18 months now. They’re my third agency and I changed to them after 'suffering' for several years with two other local agencies. I decided to pay the small % increase in fees in the hope that I might see a more professional approach and that I could trust them in all key aspects of property management. The bottom line is that they’ve been great and I wish I’d gone with them right from the very start. Over the last year I’ve had some technically complex issues that had to be sorted (contract and boundary issues), a substantial insurance claims to deal with and some major building works to be managed, and CJ Hole have been superb throughout it all. I’d recommend them unequivocally, especially Kat Hanley who’s been my major point of contact.
5/5
GoogleWe recently bought a house through CJ Hole, and they were total stars. Whilst the sale of our property was pretty painful, buying through CJ Hole was extremely smooth. We mainly dealt with Matt (our estate agent) who was extremely helpful during the run up to our offer being accepted, and Alex, the sales progressor. Alex was exceptional throughout, chasing all relevant parties when needed and kept us informed daily of any progress and issues that were encountered, and actively sought to resolve them as soon as possible. Alex and Matt were professional, courteous and generally awesome. Both my wife and I would recommend them thoroughly to anyone! Thanks Alex and Matt! Matt & Sarah Wilson
4/5
GoogleVery good experience using CJ hole. Helpful and attentive when communicating and using the home let service was useful. Izzy Cachi was our rent agent and was pleasant and helpful all the way through.
5/5
GoogleAwesome stuff, very friendly and accomodating. V good customer service and super easy signing process.
1/5
GoogleWarning to all Students renting through CJ Hole. These agents will keep your £180 letting agents fee if you fail to qualify their application process. Seven students have just lost £1260. The agent didn't even draw up contracts and only got as far as taking credit checks.We think this is day light robbery and the agency are refusing to even refund a portion of the fee considering they did very little for the £1260 charged. This is unfair and unreasonable and in light of the recent news on the BBC today regarding rip off agents we will be taking this further through the Trading Standards. I repeat. STUDENT BEWARE OF USING THIS AGENCY.
5/5
GoogleExcellent customer service from CJ Hole Lettings. Philippa has done an outstanding job getting a large property organised for Six 1st Year Uni girls.
5/5
GoogleGreat customer service from CJ Hole Lettings. Very professional, reliable and great communication. Thank you very much.
5/5
GoogleExcellent Service received from start to finish; from viewings on my property to finding a tenant to payment set up and Property Management; will definitely be using again, thank you all very much. Mrs Sharp
5/5
GoogleMy experience with the company couldn't be faulted. t dealt with Sharon Hollyman in the Lettings department, who was friendly, professional and knowledgeable as my enquiries progressed. Her flexibility was also important to me, because I'm not locally based and would need to arrange and re-arrange at short notice.
5/5
GoogleHaving just sold my house through CJ Hole Bishopston, I cannot rate them highly enough. They were prompt and efficient from our initial valuation with Matt right through an open day of viewings and up to completion of our sale. Alex the Sales Progressor kept us informed every step of the way once we had accepted an offer and was there to answer all our queries and questions.
5/5
GoogleThe team at C J Hole Bishopston and especially Ms Eerena Stones helped me and my other two housemates rent a gorgeous 3 bedroom house, everyone was friendly and so helpful. Ms Stones made the process hassle free and straightforward. Her colleagues Ms Isabella and Ms Emily that aided the process were very pleasant and professional. Thank you to the whole team at the office who made establishing the tenancy a breeze.
5/5
GoogleVery helpful and friendly agents. One of their staff, Philippa went well above and beyond to cater to our needs and find a house that we are excited about. More costly than others but they have earned their money!
5/5
GoogleThe property management team have been a pleasure to deal with and have been proactive in their approach to the management of our property portfolio. The team provide regular detailed reports and respond quickly to our queries.
5/5
GoogleThanks very much Sharon her help marketing my house for letting. Sharon provided exceptional service and dealt with any issues in the most professional and polite manner. It has been to be a pleasure to work with her at C J Hole and when I need to market the property for letting again I will definitely call Sharon.
5/5
GoogleMilli Rendell was brilliant helping me find my first rental property. She was extremely knowledgeable, polite and helpful throughout the process. The whole CJ Hole lettings team have been a pleasure to deal with.
5/5
GoogleGreat letting service from C J Hole in Bishopston. I have used the 'tenants find' service for several years and have received a very professional service from Izzy, Emily, Charlotte and others. Will continue to use C J Hole to find new tenants for my rental property
5/5
GoogleGreat experience; found a place we liked, 2 hours later its was confirmed as ours and we were on our way. job done. Robyn knew here stuff and was really helpful and enthusiastic.
5/5
GoogleC J hole made finding the correct property for a group of student easy and straight forward, also handled all the problems that come with student lettings with great ease and patience. Very helpful and diligent staff, would gladly recommend. Once again many thanks to Isabella and the rest of the letting team.
5/5
GoogleI had a great experience with CJ Hole during my year in Bristol. They've been amazing and were always really kind and helpful even after I had moved out of the property, especially Melissa. Thanks CJ Hole!
5/5
GoogleThe information provided from the whole CJ Hole team has been excellent throughout. There hasn't been a single time when we were wondering what was going on and they have always been polite and very quick to respond to any questions - fully justifying our choice in them. We'd recommend them to anyone.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 901.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards: CJ Hole, Kingswood won Platinum; CJ Hole, Clifton won Gold; CJ Hole, Bishopston won Gold; CJ Hole, Bristol won Gold; CJ Hole, Henleaze won Gold; CJ Hole, Bristol won Trusted Agent; CJ Hole, Hucclecote won Trusted Agent.
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