Trusted Agent profile · Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,266 reviews across 18 offices and 6 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,266 reviews on six platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,425

Reviews on Google

All 18 offices

Facebook logo

4.3 / 5

87

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

The Trusted Agent logo

4.9 / 5

49

Reviews on The Trusted Agent

All 18 offices

Trustpilot logo

384

Reviews on Trustpilot

All 18 offices

allAgents logo

320

Reviews on allAgents

All 18 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Excellent service when purchasing a property through CJ Hole. Kept updated throughout. Thank you

Lee · 15 January 2019 · CJ Hole Kingswood

5/5

Google

Great service from start to finish from Charlotte, Donna and Adam. Not once did they make me feel pressured with any decisions and guided me through the home buying/selling process. Would totally recommend as true professionals. Thank you, Rich - Hanham

Richard · 15 January 2019 · CJ Hole Kingswood

5/5

Google

As agents go these guys are straightforward to deal with decent package for selling and no upfront costs, they did what they said they would do and that's all you can ask, I would use them again.

Carrie · 15 January 2019 · CJ Hole Kingswood

5/5

Google

Fantastic service from the whole of cj hole would use in the future if nessesery would defiantly recommend

James · 15 January 2019 · CJ Hole Kingswood

5/5

Google

We considered a number of estate agents when acting as executor in selling a relative's property. Having talked through our needs and options with Nick we felt confident to proceed with C.J. Hole. The advice we received was sensible and realistic and the process was well-managed. Viewings of the property were organised and carried out by C.J. Hole staff and we received good feedback on progress from Adam. After an acceptable offer had been made the whole process was completed speedily and efficiently. We would certainly recommend C.J.Hole as competent and professional.

Barbara · 15 January 2019 · CJ Hole Kingswood

5/5

Google

As a first time buyer the whole process was extremely daunting. However, the assistance provided by Nick and the team was invaluable and made the process run smoothly and stress-free. I would definitely recommend and use again.

Richard · 15 January 2019 · CJ Hole Kingswood

5/5

Google

Excellent team at CJ Hole and were an absolute pleasure to deal with. Always answered queries promptly and professionally, and nothing was ever too much. Thanks to all of the team for providing an exceptional service.

Alice · 15 January 2019 · CJ Hole Kingswood

5/5

Google

The Kingswood CJ Hole team have been great for my recent house sale. From the agreed sale price point, the sales progression has been smooth and informative throughout the transaction. Communication is key in the sale process and they understand this. I know they all worked well together to ensure my timescales and deadlines were met, all to complete the sale as planned. Thanks Team.

W · 15 January 2019 · CJ Hole Kingswood

5/5

Google

Absolutely excellent service and help from Donna, Charlotte, Adam and Nick. They were extremely helpful with any issue or problem I had with the sale of my property. They also managed to hit the nail on the head with what I was looking for in my next property, which couldn't have been better! Overall excellent and professional from start to finish, would highly recommend to anyone.

Martin · 15 January 2019 · CJ Hole Kingswood

5/5

Google

I started a tenency just as Claire was taking over CJHole. There were some issues that came from cross wires due to the take over ( NOT Claire or her staffs fault ) that needed resolving . Claire and her staff have been 100% in getting everything done down to the last detail. They are approachable at any time, always friendly, always return calls or emails and most of all, always get things done. I cannot fault them. I highly recommend CJHole now, with Claire and her staff you can't go wrong.

Tina · 15 January 2019 · CJ Hole Hucclecote

5/5

Google

Rating only, no written review.

Lee · 15 January 2019 · CJ Hole Downend

5/5

Google

Sold my house with CJ Hole. Extremely knowledgeable and effecient.

Thomas · 15 January 2019 · CJ Hole Downend

5/5

Google

Great agency and get a fantastic service from Rachel, Kayleigh and Zoe every time.

Morethan · 15 January 2019 · CJ Hole Downend

5/5

Google

Knowledgeable and friendly staff, always willing to help with anything we need. Highly recommended!

F · 15 January 2019 · CJ Hole Downend

5/5

Google

Excellent team and very helpful. I have used them loads of times and even recommended them to my Father.

Sadik · 15 January 2019 · CJ Hole Downend

5/5

Google

Very impressive team of highly responsive, professional and thorough agents led by a strong manager Rachel. I would certainly recommend this team to any new prospective Landlord.

Darren · 15 January 2019 · CJ Hole Downend

5/5

Google

From the first visit through to completion the team made my experience completely stress free in what was a difficult time for my Mum and the family. I couldn’t have asked for the process to have been any smoother, especially as I do not live in the Area. Thank you!

Mark · 15 January 2019 · CJ Hole Downend

5/5

Google

Very helpful and friendly staff from start to finish! Efficient and kept me updated. Would use them again and happily recommend!

Joanna · 15 January 2019 · CJ Hole Downend

5/5

Google

The team in Downend are just great. The communication, patients and support to sell our house was brilliant. They gave realistic advice and guidelines for us to follow to help with the sell. The team are also extremely knowledgeable about the current market status in the area. We would highly recommend them.

Penny · 15 January 2019 · CJ Hole Downend

5/5

Google

We used CJ Hole Downend to sell our last property and it was important for us to balance the fee we paid with service. I have to say the service we received was top quality, we had regular feedback, the team chased the process for us without us having to nag and they were open and honest with feedback/advice. I would have no hesitation in recommending their service!

SEJAL · 15 January 2019 · CJ Hole Downend

1/5

Google

Avoid 3 High Street. Bad landlord will take your deposit. Never let a property from CJ Hole they will charge you £260 per person for next to no services. They will take your money and give no helpful service in return. We thought they would help by giving a check inventory and check out inventory but neither was completed, so the landlord was in complete control of both. Obviously giving a biased opinion. I don't understand what we have paid for, as there was 6 of us and they charged us £260 per person for agency fees yet all they did was draw up an agreement for the landlord, which obviously is just a generic contract not written specifically for the house, as a lot of things within the contract did not even apply to the house. They also forced me to pay my full years rent upfront a total of £3840!!! As I am a student I'm sure you can imagine how hard it was for me to gather that money. They forced me to pay this upfront because my mother did not earn above £12,000 a year and therefore was not eligible to be my guarantor. We offered half the rent upfront at first but they declined that and said we can pay the full amount or you can go elsewhere. All of this after we had paid the NON REFUNDABLE £260 agency fees. Overall, absolutely terrible agency to let with if you are a tenant. I'm sure there are much better options out there. They do not want to help you at all throughout your tenancy and only want the initial fees, after that your on your own. I am currently renting from a landlord without any agency involvement and my life is so much easier. All bills are covered including cleaning equipment, toilet roll, furniture and a TV. They are also paying me to help with the garden. Never going through an agency again. If you can avoid this agency at all costs at least.

Connor · 15 January 2019 · CJ Hole Downend

Agent replied

Hi Connor, we are really disappointed to hear you have felt dissatisfied with the service you have received from us. CJ Hole were instructed on a tenant find only basis and did not manage or collect the rent for your tenancy. Or have control over the deposit return. We appreciate your customer feedback as it gives us the opportunity to review our service where needed. If you would like to email or call us to discuss further please contact us on 9565655 or DownendLets@cjhole.co.uk , we would very much like to hear from you. Kind Regards, Rachel Godwin Lettings Manager

5/5

Google

A really excellent service. I am a professional landlord and I always debate whether or not to engage Managing agents, due to cost vs value. I am so glad I appointed Rachel and the team. We had a particularly difficult year recently and she was absolutely first-class in sorting it all out.

James · 15 January 2019 · CJ Hole Downend

5/5

Google

I would just like to say that the team at CJ Hole are great. The level of communication both on the phone and email really helped keep me updated and informed all all time during the sale process. They were also very good at keeping me calm and as unstressed as possible throughout the whole thing, a very hard thing to do when 8 months pregnant. I would be happy to recommend the team and will use the office again should we move in the future.

Vicky · 15 January 2019 · CJ Hole Downend

5/5

Google

Very professional and helpful. They were very accommodating when we booked in viewings of properties and agents always friendly. When we found a property to buy through them, they were very efficient and helpful throughout the whole process.

Victoria · 15 January 2019 · CJ Hole Henleaze

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 901.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards.

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