Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,267 reviews across 18 offices and 6 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,267 reviews on six platforms, rated 4.7 out of 5 overall.
6,425
Reviews on Google
All 18 offices
87
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Showing 6,417 reviews on Google only. Show every review
5/5
GoogleI rented a flat for over two years for which CJ Hole Southville was the management company. Becky and Tamzin before her were very friendly and helpful. Problems were always addressed swiftly and with great ease. I really can't rate them highly enough for their support over the period of my tenancy.
1/5
GoogleWould help if they answered their phone.
5/5
GoogleWould highly recommend. kept us up dated at all times
1/5
GoogleRating only, no written review.
5/5
GoogleThanks for the excellent service Milli!
5/5
GoogleGreat service with friendly staff. Have rent through them many times and would recommend them to anyone else looking to rent there house.
5/5
GoogleLovely and helpful staff. Very professional company. Really pleased.
4/5
GoogleExtremely helpful and professional. Would recommend definitely..
5/5
GoogleFantastic service all round, sorry to be leaving this letting agent.
5/5
GoogleHad a great service from Charlotte and the team at CJ Hole. Efficient, fast and a pleasure to deal with
4/5
GoogleVery friendly and helpful, electronic documents were very easy, quick and saved a lot of hassle.
5/5
GoogleThis is the first time experience with leting agency and Charlotte Catley was amazing and so much helpfully. I'm so gratefull for all help and kind words. Thank You so much Charlotte
5/5
GoogleThis is the first time I have let a new house through cj hole and the whole team have been polite and very helpful throughout. Milli went out of her way to secure me a beautiful house and was always on hand to answer my needy questions. Issy has also been lovely to deal with making the whole house move stress free for me and my family! Would highly recommend Cj hole Bishopston, thanks guys!!
4/5
GoogleCharlotte Catley was a very good negotiator. The Homelet referencing system used could be improved though.
5/5
GoogleEerena worked hard to make sure we were able to move in as soon as possible before our jobs start which was great!
5/5
GoogleThanks so much to Eerena for really going above and beyond to help with every stage of the process of signing the house - it is SO appreciated.
5/5
GoogleI recently moved out of a flat which was managed by CJ Hole Bishopston and wanted to thank Emily Baker for all she has done throughout our 2 year tenancy. She has been quick to respond to maintenance issues and always kept us updated. Thank you!
4/5
GoogleI had a nice experience with CJ Hole for renting a property. Charlotte Catley was very professional and honest in her dealing with me.
5/5
GoogleWe deal with C J Hole on a regular basis. We have always found them great to deal with and very professional. All the staff are very friendly, especially Emily Baker who is an asset to the business.
5/5
GoogleMe and my colleagues do regular contract work for this Cj hole branch. All the lettings team are a pleasure to work with, friendly and professional. 5 stars 👍
5/5
GoogleI have got nothing but praise for the team at CJ Hole Bishopston, especially the Sales Manager Andy Musker. I had previously had a very bad experience with CJ Hole at another branch so I was not at all pleased to find that the property I was determined to buy was being advertised solely by them. I found buying my first home extremely stressful but Andy constantly kept in touch to guide me through the process - at times it seemed it was not meant to be due to difficulties out of our hands, but Andy was determined to get me my dream home, going above and beyond the duties of his role. I couldn't be happier in my new home, and I will be eternally grateful for the help and support of Andy and his team.
5/5
GoogleThis is just to say a big thank you to Emily Baker at CJ Hole Bishopston, for making my flat inspections so pleasant and stress free, and for keeping in touch about next inspections, sorting out the odd problem when it arose and fitting in with me (in the morning) Thank you very much!
5/5
Google2014 Had the pleasure of dealing with CJ Hole's Bishopston Lettings, specifically Sharon. My experience of service received from (London-based) Lettings Agents historically has ranged from very poor to not bad, but the service received so far from CJ Hole has been nothing short of excellent. Sharon's knowledge of the prevailing legislation relating to Lettings is comprehensive and impressive, and she clearly understands that the role of a good Lettings Agent involves actively marketing the property to prospective tenants, as opposed to playing the role of glorified key-holder. I fully expect to CJ Hole to let my property, and look forward to a long-term business relationship. 2015 - Received excellent service from Amy with regards to the purchase of a house. Both party's conveyancers involved in the buying/selling process were inept, and Amy's assistance ensured that the purchase of the property remained on track.
4/5
GoogleEmily Baker has been nothing but helpful since we moved into our house. Always quick to respond to emails and phone calls, as well as go out of her way to solve any issues we may have. I would strongly recommend Emily to any future tenants!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 901.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
