5/5
CJ Hole provided great service for us buying our first home. Special mentions to Victoria and Tegan for their help! They were excellent guides for us through the twists and turns of the process and advocates for us when needed. Thank you!

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,261 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,432 reviews on Google only. Show every review
5/5
CJ Hole provided great service for us buying our first home. Special mentions to Victoria and Tegan for their help! They were excellent guides for us through the twists and turns of the process and advocates for us when needed. Thank you!
5/5
During what became a tortuous process we had dealings at various stages with numerous estate agents. We were glad that we were with CJ Hole Kingswood for our sale. Thoroughly professional and responsive all the way through. In particular, Kerry stood out as always going the extra mile and doing more than she was obliged to In particular when our buyers suddenly pulled out she came up with new buyers in less than 24 hours! She constantly chased and chivied both sets of solicitors and the sellers agents. She kept us brilliantly updated at all stages. Would recommend them highly.
5/5
I met Donna 8 years ago when I was the buyer on a flat she sold. I was very impressed with how organised she was & how much she kept me in the loop ( despite her acting for the seller). This stayed with me all these years & Donna was my first call now I’m looking to move. Donna completed a valuation for me this week. True to form she was punctual, organised & honest. Excellent market knowledge. So much so I cancelled my comparison valuation with another company. I look forward to selling through Donna in the near future!!!
5/5
thank you for assisting with the sale of my mums house I was very pleased with the service and the help with liaising with the buyer and solicitors .its always good to use a local agent that knows the area well
5/5
Freya’s been great in assisting us to find a home. Although we’re not quite there yet, it’s great having someone with good knowledge and great interpersonal skills alongside us on our journey. Thanks Freya.
5/5
Cj Hole are lucky to have Freya, she’s professional and friendly. We have a few more viewings lined up with her and are very optimistic about finding our new home (and glad it’ll be Freya showing us around too!).
5/5
Had a viewing with Freya at the weekend, very welcoming and knowledgeable about the house and the area. Really appreciate you showing us around
5/5
During my search for a new property Freya showed me around a number of houses ... she was super friendly, always prompt, helpful and professional. Great work :)
5/5
We recently sold our house through CJ Hole and would thoroughly recommend them. Our house sold within two days and the communication of the whole team was brilliant. Adam did a wonderful job photographing our house and getting viewings booked in. It ended up being a very complicated chain to buy our next property but Kerry (sales progressor) was fantastic and worked tirelessly to get it all completed and we cannot thank her enough. 10/10
5/5
I came to CJ Hole after a disappointing experience with another estate agent. I've been delighted with CJ Hole's service. Proactive in their communication, quick to offer advice and very pragmatic in helping to achieve the output needed.
5/5
Thank you to Jodie, Justin and the Team at CJ Hole Kingswood. My Father recently passed away and we needed help with a property valuation. From meeting Jodie at the office to Justin coming along to view the property, everything was straightforward and we felt at ease during a difficult time. Thank you for looking after us. 🙏✨
5/5
I've been letting with CJ Hole Hucclecote for the past 2 years and it's the best experience I've had with a letting agent. The team, led by Shelly Lewis, are incredibly attentive, personable and always quick to communicate should I have any issues. Importantly, they create a trustworthy, fair and transparent setting for the tenant-landlord relationship to thrive which I've never had in past experiences. I’d happily recommend them to anyone looking for a reliable and professional letting agent.
Thank you for your review, Sean. We appreciate your feedback about your tenancy so far and we'll ensure we continue in this way.
5/5
C J Hole have looked after our rental property for 9 years and they do a fantastic job. They inspect regularly and their communication is excellent. I would not hesitate to recommend them to any landlord. I often hear people complain about their agents and I always refer them to C J Hole to see how it should be done! Long may they continue.
Thank you for your review, Linda. We'll continue to ensure you receive the same standard of service.
5/5
I had the difficult job of selling my sister’s flat after her death and chose CJ Hole to do it for me. I live in Devon so I wanted to be kept informed of everything. This was not a problem for them and I was contacted with reports of every viewing. Pascha, David, Cameron, Amol and Julie were so helpful. They handled everything and I would be very happy to recommend their services. Thank you C J Hole.
Hi Jennifer. Thank you for your kind review and for instructing CJ Hole to sell your sisters home, in what was a difficult time. It's been a pleasure assisting you with the sale. The team at CJ Hole Downend.
5/5
I can strongly recommend CJHole, Downend. Due to the state of the market it took an extended period of time to sell my proprty. However, throughout the whole time David Whitmee and his team acted with great professionalism, friendly, courteous and realistic! Once the sale had been agreed Julie Davis took over the process as my Sales Progressor. I was sceptical about the role but within our first phone I realised I was wrong. Julie is a force of nature and drove the sale forward despite the procrastination of some of the parties involved. Overall, a strong professional team - they have my gratitude and my thanks!
Hi Andy, thank you for your amazing review, it has been a pleasure to assist you with your sale and Julie is definitely a force of nature when it comes to Sales progression. The team at CJ Hole Downend.
5/5
A massive thank you to Pascha for her hard work and excellent communication throughout the sale of my property! I highly recommend her!
Hi Lydia, thank you for your review and recommendation for Pascha, It's much appreciated. The team at CJ Hole Downend.
5/5
CJHole were great managing the sale of my 4 bed detached house. Great communication which was very much appreciated as Julie had her work cut out ensuring the process ran as smoothly as possible with the various challenges thrown up by the buyers solicitor. Would recommend CJHole.
Hello Claire, thank you for your five star review and recommendation, it's been a pleasure helping you with your sale. The team at CJ Hole Downend
5/5
We had a great experience with CJ Hole Downend when buying our first home. Julie Davies, the sales progressor, in particular was fantastic. She was so helpful, active with chasing solicitors on both sides, went above and beyond, including visiting the house at 5pm on a Thursday evening to check the type of locks for me! I could not be more grateful to Julie for all her help over what was a very stressful few months!
Hi Isabel. Thank you for your five star review and praise for Julie, we are all very happy for you and wish you all the best in your new home. The Team CJ Hole Downend
5/5
CJ Hole and especially Julie were brilliant throughout the buying process. For first time buyers not really sure on where things were it was really handy and useful to have Julie update us and answer all our questions! Really great and would use them again!
Hi Jeremy, thank you for taking the time to review your experience with CJ Hole and your kind words especially for Julie. Wishing you all the best in your new home. The team at CJ Hole Downend
5/5
Seamless and good communication with lots of patience. It was a pleasure working with you. Very helpful and did what they said they would in a timely fashion with good humour and professionalism. Made house buying enjoyable not painful 😂 loving my new place …
Hi Amanda, Thank you for your five star review it was a pleasure assisting you with your purchase. We are sure you will be very happy in your new home. The team at CJ Hole Downend
5/5
Kept us in the loop at all times Took alot of the stress out Thanks to Julie for her hard work
Thank you for taking the time to review your experience with CJ Hole, it is very much appreciated. The Team at CJ Hole Downend
5/5
Julie was very helpful and made the whole process much smoother, thank you!
Hi Ed, thank you for your five star review, it has been a pleasure assisting you with your move. The team at CJ Hole Downed
5/5
I highly recommend the team at C J Hole. They sold our property very quickly, after we lost three previous sales with another estate agent due to the house being a Laing Easiform construction. Rob, who is one of the nicest estate agents you could meet, organised great photos, with an honest, yet excellent, description. This was no mean feat given this was an empty house, following a bereavement, that also had very dated decor and fittings, and in the last few years very little maintenance. Clare who took over the sales process was awesome, talking me off the ledge more than once when we appeared to have one delay after another, on what had originally appeared to be a straightforward chain free sale. Everyone at C J Hole is courteous and responds promptly to any queries or concerns. I cannot recommend this team enough. If I was selling or buying a property in Bristol then this is the team I would use. Thank you, you are all amazing.
Hi Diane, thank you very much for your kind review and recommendation. We’re really pleased to hear that you had such a positive experience with our team. Your comments about Rob and Clare are greatly appreciated, and we’re glad we were able to support you through the process and achieve a successful result. Providing clear communication and a smooth service is always our aim, so it’s great to know this came across. Thank you again for choosing C J Hole. We wish you all the very best for the future. CJ Hole Team
5/5
Rob and his team are fantastic and their support throughout the entire process was fantastic, always available for feedback, quick to respond, and genuinely committed to helping us achieve the best outcome. Their professionalism, clear communication, and expert guidance made a typically stressful experience smooth and straightforward. I truly appreciated the personal care and attention they brought to the sales process and I would highly recommend Rob and his team to anyone looking to sell their home.
Hi Ceri, this is a fantastic review. We very much appreciate your kind words. Thank you. CJ Hole Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.