5/5
GoogleI experienced very good service and communication throughout the property sale from Justin, Ryan, Julie, and Eva at Church Rd, Redfield branch. Thank you all.
Trusted Agent profile · Bristol and Somerset
Verified
CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more
★★★★★
7,261 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers23 reviews
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
Buyers14 reviews
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
Landlords9 reviews
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
Tenants2 reviews
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
Our offices
CJ Hole's 18 offices, most reviewed first. Each has its own page.
- CJ Hole Southville268 North Street, BS3 1JA1,598 reviews · 1,522 on Google (4.6)59 in the last 90 days
- CJ Hole Bishopston94 Gloucester Road, BS7 8BN900 reviews · 850 on Google (4.6)11 in the last 90 days
- CJ Hole Kingswood8 Regent Street, BS15 8JS675 reviews · 631 on Google (4.9)60 in the last 90 days
- CJ Hole Cheltenham1 Bath Street, GL50 1YE555 reviews · 515 on Google (4.8)9 in the last 90 days
- CJ Hole Clifton161 Whiteladies Road, BS8 2RF430 reviews · 375 on Google (4.7)1 in the last 90 days
- CJ Hole Westbury On Trym25 Canford Lane, BS9 3DQ427 reviews · 319 on Google (4.9)5 in the last 90 days
- CJ Hole Brislington46 Sandy Park Road, BS4 3PF368 reviews · 368 on Google (4.8)7 in the last 90 days
- CJ Hole Bradley StokeThe Willow Brook Centre, BS32 8BS352 reviews · 309 on Google (4.5)11 in the last 90 days
- CJ Hole Hucclecote5 Silverdale Parade, Hillview Road, GL3 3LA327 reviews · 226 on Google (4.9)18 in the last 90 days
- CJ Hole Downend5 Cleeve Wood Road, BS16 2SF313 reviews · 236 on Google (4.8)16 in the last 90 days
- CJ Hole Henleaze108 Henleaze Road, BS9 4JZ284 reviews · 271 on Google (4.8)7 in the last 90 days
- CJ Hole Burnham-On-Sea Sales64 High Street, TA8 1PE256 reviews · 255 on Google (4.7)0 in the last 90 days
- CJ Hole Worcester58 Foregate Street, WR1 1DX223 reviews · 129 on Google (4.7)0 in the last 90 days
- CJ Hole Redfield163 Church Rd, BS5 9LA178 reviews · 166 on Google (4.9)6 in the last 90 days
- CJ Hole Bishopsworth35 Church Road, BS13 8JL166 reviews · 101 on Google (4.8)30 in the last 90 days
- CJ Hole Cirencester1 Woolrich House, The Waterloo, GL7 2GA159 reviews · 111 on Google (4.8)6 in the last 90 days
- CJ Hole Weston Super MareSuite 3 Pure Offices, Pastures Avenue, BS22 7SB66 reviews · 60 on Google (4.9)0 in the last 90 days
- CJ Hole BroadwaySaddlers Barn, Kennel Lane, WR12 7DP2 reviews · 2 on Google (4.5)0 in the last 90 days
Reviews on Google
Showing 6,432 reviews on Google only. Show every review
Google5/5
GoogleWe had an excellent experience with CJ Hole. James and Victoria were extremely helpful, knowledgeable and went above and beyond to support us in our transaction. Highly recommend - thank you again!
5/5
GoogleI am a first time buyer who has bought my first property through CJ hole Kingswood, I just want to say how grateful I am to have had such an amazing experience. In particular estate agent Freya Abbott, who made me and my partner feel at complete ease, very welcoming, knowledgeable, kind and an all round professional person, she made the experience so much better, both me and my partner are forever grateful for her helping to find our first home. Highly recommend this company and estate agent. Thank you so much.
5/5
GoogleMoved into a property managed by CJ Hole back in January and have now renewed my tenancy, staff are always quick to respond and helpful. Katy managed the renewal and all was smooth and easy.
5/5
GoogleI've viewed many properties with all the team at CJ Hole Kingswood and have found them to be very friendly, helpful and very knowledgeable.
Agent replied
Thank you so much Martin, we really appreciate it!
5/5
GoogleI have always found CJ Hole's Hucclecote office rental staff to be friendly and helpful. They have assisted me on many occasions and are reliable and trustworthy.
Agent replied · 10 October 2026
Thank you for your review, David. The team will continue to keep this level of service up.
5/5
GoogleDani was fantastic when helping me set Up my letting 😊😊 her and the team have been fab ever since and are always helpful when any assistance needed. Nothing too much trouble 🤩 highly recommend! …
Agent replied · 10 October 2026
Thank you for leaving a review, Michelle. We are pleased the service has been great and will ensure this continues.
5/5
GoogleA cut above. I was a nervous first-time (almost accidental) landlord, and they have made me feel like I'm in safe hands. Shelly Lewis deals with the actual management, while my initial contact was with Danielle Robertson. Both have been excellent, as have the rest of the team. Whole-heartedly recommended.
Agent replied · 10 October 2026
Thank you for your very kind review, Elisabetta. We will continue to ensure your service is high.
5/5
GoogleThe whole team at C J Hole have been incredible from start to finish, from the honesty and advice at the start all the way through to managing offers and especially the sales progression. Everyone I dealt with was professional, knowledgable and extremely helpful. They went above and beyond with excellent service and I would highly recommend them
Agent replied · 13 April 2026
Hi Darren, it has been a pleasure assisting you with your sale and we are very grateful for your five star review and happy to have been able to assist you with your move. Many thanks from the team at CJ Hole Downend.
5/5
GoogleI’ve had a great experience working with Ben Pursey during my rental process. Everything has been handled professionally and efficiently. Ben has been very responsive, helpful, and clear with communication, making the whole process straightforward. I really appreciate the support and guidance provided throughout.
5/5
GoogleFrom my experience, CJ Hole agents are generally very knowledgeable, supportive and keen to find a way to help people in all sorts of situations. Ben P. at Southville was super warm and friendly, emphasising the advantages of the property such as EPC/Council tax band and desireable features compared to other properties. I appreciate that I was not asked for my entire life's history just to book a viewing - name and number was enough data but I was not made to feel like I was on a conveyor belt of viewings and it sounded like Ben was ready to go as soon as I made a decision! Sadly I chose something else but it would have been a pleasure to deal with CJ Hole Southville and will remember this if I ever need to find another place!
5/5
GoogleBen Pursey provided excellent service, with quick email responses and clear, helpful answers throughout the process.
5/5
GoogleWe had a viewing with Ben Pursey from CJ Hole. Such an amazing person. Was very helpul, will defintely ask for their service in future
5/5
GoogleDanny was friendly and helpful in showing us the house and answering any questions. Also followed up timely which showed commitment.
1/5
GoogleThey were okay until I couldn't get hold of them on the day I was supposed to collect my keys so had to make alternative arrangements to find somewhere to stay that night. I then went to this office the next day to collect my keys and it turned out they had lost the front door key. They got a locksmith to gain entry but the real cherry on top of the whole experience of dealing with CJ Hole was them then refusing to pay for the lock to be replaced.... 10/10 would NOT recommend.
1/5
GoogleAbsolutely awful estate agents. I've tried for nearly a week now to get through on the telephone and they never answer their phones.
Agent replied · 14 April 2026
Hi Mike, thank you for your feedback and we’re sorry to hear about your experience trying to contact us. This is certainly not the level of service we aim to provide. We’re very concerned to hear you’ve been unable to get through over the past week, as this is unusual for us, and we will be reviewing our phone system as a priority to check for any issues. We’d really like the opportunity to assist you, so please do contact us via email and we’ll ensure your enquiry is dealt with promptly. Thanks, Ian
5/5
GoogleJessica Warren and Minnie chandler where fantastic from start to finish whilst selling my late Nans house. This was an emotional sale for my family and the sale was handled with great understanding. …
5/5
GoogleEthan has kept me informed throughout the process and communication has been excellent . He has offered advice along the way and together made a share decision. His response time is very quick which definitely helped speed up the process. I …
5/5
GoogleThomas is a great sales agent, always willing to help and making the process of buying a house so much easier.
5/5
GoogleRyan was a superstar, extremely knowledgeable and helpful with the viewing I attended. He knew all about the property, had answers to my questions, and has offered to keep me updated with other properties that might suit my needs too - great experience!
5/5
GoogleGreat service from start to finish. The team were so professional, responsive, friendly and genuinely supportive throughout the whole process. I would especially like to thank Simon, James, Victoria and the lovely Tegan for all your help. I would definitely recommend them to anyone looking to sell their home.
5/5
GoogleLived in a CJ Hole managed flat for 9 years and they honestly could not have been more helpful. Responses were prompt and fixes actioned whenever needed. In recent years, Katie and Marisha have both been great. They made it so easy to live in the flat knowing that if ever assistance was required, it would be there.
5/5
GoogleIt’s always such a pleasure to see young guys so motivated and professional like Freya and Lockie. What an experience! They provided me with brochure and information that I needed to make my final decision. I really enjoyed my time with them.
5/5
GoogleFantastic service from CJ Hole- The team at Kingswood are 10/10 both with knowledge and personality- From the moment they came to do the valuation we knew the right choice had been made and we wouldn't be looking elsewhere. We are a long way from the end of the process, but I feel comfortable knowing I have a great agency to guide along the way and push it all forward. EDIT 22/03- The sale has now completed and my initial feelings of CJ hole remain completely accurate- Kerry is an absolute asset to the team and was invaluable in helping keep the process moving, going as far as offering advice on our onwards purchase which was causing a few hold ups (not purchased through CJ hole). Our overall process start to end was under 4 months and this absolutely wouldn't have been possible without Kerry and the rest of the CJ hole team working as hard as they did. Thank you all!
Agent replied · 13 April 2026
Thank you for the brilliant feedback Dan, we really appreciate it!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about CJ Hole
Which CJ Hole office has the most reviews?
Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
Where are the CJ Hole offices?
The 18 CJ Hole offices, by town:
- Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
- Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
- Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
- Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
- Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
- Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
- Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
- Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
- Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
- Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
- Henleaze: 108 Henleaze Road, BS9 4JZ
- Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
- Kingswood: 8 Regent Street, Kingswood, BS15 8JS
- Redfield: 163 Church Rd, Redfield, BS5 9LA
- Southville: 268 North Street, Southville, Bristol, BS3 1JA
- Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
- Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
- Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
What do buyers say about CJ Hole?
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
What do landlords say about CJ Hole?
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Has CJ Hole won any awards?
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
