5/5
Thanks to all the team at CJ Hole. Excellent service from start to finish.

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,266 reviews across 18 offices and 6 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,266 reviews on six platforms, rated 4.7 out of 5 overall.
6,425
Reviews on Google
All 18 offices
87
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
49
Reviews on The Trusted Agent
All 18 offices
384
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 6,417 reviews on Google only. Show every review
5/5
Thanks to all the team at CJ Hole. Excellent service from start to finish.
5/5
The whole journey of buying my house was extremely quick and easy with the help of everyone at CJ Hole. Customer service was great! Thankyou to you all
5/5
Holly from the Redfield team has been fantastic with helping move my house purchase along and managing communication between myself & the seller. I would recommend!
5/5
Thank you so much to the sales team at CJHole for helping us to sell our house. We were really impressed with the effort the whole team put into getting the house sold, after a disappointing experience with our previous agent, the contrast was massive. Anmol, Cameron, Paige and David all communicated really well with us and gave good feedback after viewings. Julie took care of after offer progression and we really appreciated the weekly phone updates to let us know how things were going and to keep things on track. Massive thanks to all of you for your effort and professional attitude all through the process!
Hi Helen, thank you for your five star review. We really appreciate the feedback and very grateful for the opportunity to have sold your home. The Team at CJ Hole.
5/5
We had a great experience with CJ Hole purchasing our first home. Emily, Ed, Andy and Karly in the Bishopston team were very communicative and helpful throughout the process. Thank you!
Thank you so much for the kind words Josh, it is so appreciated. We hope you are all very happy in your new home!
5/5
I thought all the team were very helpful and knowledgeable in their roles. It was my first time buying and they guided me through with any uncertainties I had. A particular thank you to Thomas who twice came round to let me view the property. And a special mention to Jess who responded either by phone or email instantly with any changes or quick action needed in the completion process. In the future, when I look to sell up and move on I shall definitely be using CJ HOLE Adam Curtis
Thank you for your review, Adam. We're glad Thomas and Jess made such a difference to your first purchase. The whole team are pleased to have guided you through. We look forward to helping you again when the time comes.
5/5
Thank you to the whole team for your professional assistance. And thank you, Jessica Warren, for stepping up to my case and leading it through to completion!
Thank you, Margarita. We're glad the whole team could assist and that Jessica Warren led your case through to completion. We'll pass your kind words on to her.
5/5
Thank you to Jess and the team for helping everyone navigate our purchase! Jess was responsive, helpful and friendly at every stage - and always understanding of our needs.
Thank you for your wonderful feedback, James. We're pleased Jess and the team were responsive and understanding throughout your purchase. We'll be sure to pass your kind words on to her.
5/5
We had a viewing with an agent named Freya who was extremely well prepared in giving us all of the information we needed to know regarding the property. Freya was friendly, well informed and even gave us great information and advice in regard to selling our own property, despite us being on the market with a different estate agent!
5/5
Purchased a flat through CJ Hole and felt informed and supported through out the process by Debbie and the team. They were always on hand to answer any questions and chased information from both solicitors to help speed up what was a very lengthy process. Thanks!
5/5
I would like to thank the Lettings and Sales team at C J Hole. For their professionalism, patience and good customer service. They managed my rental property for sisteen years and then dealt with the sale of the property.
5/5
The service from CJ Hole has been exceptional. People are amazing and keep you up to date and chase progress all the way through
5/5
Seamless experience, Jess was super helpful and available to guide us all through the process. Absolutely amazing
5/5
Rating only, no written review.
5/5
From the off we found CJ Hole to be a professional and consistently efficient estate agent with superb levels of communication that always kept us engaged with any matters arising. I particularly liked the way that CJ Hole provides you with support from individual specialist advisors as you are walked through each step of the process, from marketing, through to viewings and the final sell and completion stages. As we were selling on behalf of our Mum, our confidence in Cameron and Anmol grew as trusted advisors, to the extent we could relax and allow them to show potential buyers around the property without our having to accompany Mum at each viewing. David was incredible with his steadfast support in discussing and clarifying matters with our solicitors. No doubt the selling was an all-round team effort, but special mention and praise to Pascha (marketing), Cameron and Anmol (viewings), David, and Julie final stages of the sale. The upshot is that they sold the property for us and in good time. I would certainly go back to them should I need to sell my house.
Hi Mark, thank you for the fantastic review of the team and letting us know of your positive experience with CJ Hole Downend. We are all very pleased for your mom and the new owners of your family home. Thankyou again, the team at CJ Hole Downend.
5/5
Jenni and her fabulous team at CJHole were all fantastic when we recently sold our family home of 57 years! Jeremy was so helpful and professional when he carried out the valuation and as a result we felt confident that we would receive a first rate service from this agency. The particulars were completed very quickly and to a very high standard with great photography too, and although we indicated that we would not be ready to go to market for a month or so, a buyer was actually found before the house went on Rightmove - a great result all round. The whole process was relatively pain free (unusual with house sales), we were given valuable advice and guidance throughout by everyone in the Sales team. Jenni, Louisa, Molly, Sarah and Jodie were all extremely efficient and we were constantly kept informed throughout the various stages of the sale. Communication was first class, particularly with Jenni as we approached completion. Apologies if I have missed out anyone but we were extremely impressed by the whole team and the level of service we received and I would thoroughly recommend CJHole to other prospective vendors.
Thank you so much, Lesley, for taking the time to leave such a wonderful and detailed review. It was an absolute pleasure for Jenni, Jeremy and the whole team to help you and your family with the sale of your home after 57 years. We’re delighted to hear that you felt supported and well informed throughout the process, and that our advice and communication helped make what can often be a stressful experience as smooth and pain-free as possible. We’re particularly pleased that we were able to find a buyer before the property even reached Rightmove, a fantastic result! Your kind comments about the team, our marketing and photography, and the service you received mean a great deal to us. Thank you again for choosing CJ Hole and for your very kind recommendation. We wish you and your family all the very best for the future. Warm regards, The CJ Hole Team
5/5
This was a house sale. Very professional and thorough from the word go. Identified issues that needed addressing, put us in touch with cleaners and house clearers. Nursed us through sales process and kept us fully informed at all times. Nudged us when we needed to chase lawyers and others. All in all very grateful.
Thank you so much, Stephen, for taking the time to leave us such a kind review. We’re delighted to hear that you felt supported throughout the sale and that our team was able to help with everything from preparing the property to keeping the process moving along. We know that selling a home can sometimes feel overwhelming, so it’s great to hear that our guidance, communication and those gentle nudges helped make things as straightforward as possible! We really appreciate your kind words and are very grateful that you chose CJ Hole to handle your sale. It was a pleasure to work with you, and we wish you all the very best for the future.
5/5
Did a good job at a fair price.
Thank you, David, for taking the time to leave us a review. We’re really pleased to hear you were happy with the service and felt you received good value. It was a pleasure to help, and we really appreciate your recommendation.
5/5
I had a viewing with Ben Pursey from the CJ Hole team yesterday and I can't fault anything about the process from start to finish. He was knowledgeable on the property despite it being new to the group and he was very polite and professional. Thank you Ben!
Thank you for your wonderful feedback, Alice. We're glad Ben made such a positive impression, knowledgeable and professional throughout. We'll be sure to pass your kind words on to him.
5/5
It was lovely to meet Ben Pursey for a viewing this week. He was really helpful and friendly and kept me well informed throughout the process! Thank you for all your help 🙂
We are glad to hear Ben made such a positive impression. It is great to know he kept you well informed throughout the process. We will pass your kind words on to him.
5/5
Jess from Cj Hole in Bristol Bedmister was very helpful during the entire process. I would recommend them 100%. Thanks guys
We are pleased to hear Jess made such a positive impression throughout the process. Your recommendation means a great deal to the team at CJ Hole. Thank you, Miguel.
5/5
Ben showed my fiancé and I a flat yesterday evening and was absolutely exceptional. He was very knowledgeable about the property, incredibly patient and happy to answer any and all questions we had, and overall just so pleasant to be around. Both my fiancé and I were genuinely commenting to each other afterwards about how lovely and easy Ben made the whole experience and how grateful we were for that.
We are happy to hear Ben made such a positive impression. His knowledge and patience clearly made a real difference to your viewing experience. We'll be sure to pass your kind words on to him. Thank you, Avery.
5/5
Great viewing with Thomas Sully
We are pleased to hear your viewing with Thomas Sully went well. We strive to provide a professional and informed experience at every stage of the property process. Your feedback is greatly valued.
5/5
Jasper was incredibly helpful showing us around the property. No question was too much and he made us feel at ease with what can be a very difficult time. He was also able to accommodate to see us on Saturday and even fit in two viewings.
Thank you for taking the time to share this. We're pleased Jasper made the process easier and accommodated your schedule so well. We'll pass your kind words along to him.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 901.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards: CJ Hole, Kingswood won Platinum; CJ Hole, Clifton won Gold; CJ Hole, Bishopston won Gold; CJ Hole, Bristol won Gold; CJ Hole, Henleaze won Gold; CJ Hole, Bristol won Trusted Agent; CJ Hole, Hucclecote won Trusted Agent.
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