Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI can highly recommend the CJ Hole Southville. Professional Team, very helpful who is going above and beyond to find a solution. A special thank you to Hollie Stanton, you did a great job! More
Hi Monika, Thank you for the feedback and taking the time to write a review. … More
5/5
GoogleAfter some confusion around my original viewing, Zara from CJ Hole got back into contact with me to reorganize said viewing. Throughout the experience they were proactive and responsive to any questions or queries. I've spent months looking … More
Hi Joe, I am glad your experience was a positive one. Thank you for reviewing our … More
5/5
GoogleI would highly recommend. I have dealt with agents up and down the country these guys are a cut above! they are a highly professional outfit with fantastic communication and customer service. would not go anywhere else. More
Hi Michael, Thank you very much for your review. Look forward to working with you in the … More
5/5
GoogleWe used CJ Hole both for selling our property and purchasing our new home this year. Every member of the sales team was very helpful and always on hand to answer any queries we had. … More
Hi Daniel, Thank you for your feedback. Very happy to hear that you were impressed by our … More
5/5
GoogleVery positive experience with selling my house, good communication, friendly peoplePositive… More
Hi Mary, Thank you for your review. … More
5/5
GoogleVery helpful and quick to respond. My experience with Zara Brewer was very positive and refreshingly straightforward in the complicated world of renting a property. More
Hi Dan, Thank you for taking the time to review Zara's service. … More
5/5
GoogleI have received professional service and care from the guys at Southville particularly during the Covid Pandemic and towards unexpected changes in my contract. Charlotte Fear and Stan Pitman are two commendable Relations Managers who should be praised for their level of service. Great company and amazing staff. More
Hi Brandon, Thank you the feedback, we really appreciate. … More
5/5
GoogleWas looked after by Zara. She was really patient and always in contact with me and I couldn't appreciate her more for this. Would highly recommend to anyone 👌 … More
4/5
GoogleHollie was very helpful chasing up clients and responding to my emails and calls it was much appreciated as this move hasn’t been the easiest. More
Hi Martin, I am glad we were able to make a tricky move a little easier for you. Thank you … More
5/5
GoogleCant fault the experience I have had with CJ Hole thus far. Friendly, professional, helpful and responsive. More
Hi Russell, Thank you very much for your feedback, it is appreciated. … More
5/5
GoogleCJ Hole were great throughout the entire process and Chloe especially put up with all our questions as first time buyers! Very helpful and easy to contact, as well as communicating with the sellers of our new property. More
Hi Dan, Thank you for taking the time to leave a review. Good luck in your new home! … More
5/5
GoogleZara from CJ Hole was great! Seen multiple properties with her and she was always super helpful and friendly. … More
Hi Merlin, Thanks for leaving a review. Glad we were able to assist you. … More
5/5
GoogleVery quick to come back to us at a time that was exceedingly busy. Super friendly and a pleasure to deal with! More
Hi Charlie, Glad you were happy with the service, thanks for the review. … More
5/5
GoogleCharlotte Fear has been outstanding throughout this process, not rented before so had A LOT of questions and she’s been extremely supportive, understanding and guided me through the process! Would highly recommend her services and that of the team! More
Hi Catherine, Thanks for the feedback, hope you are happy in your new home. … More
5/5
GoogleFast in replies, helped with online viewing that was really helpful, thanks a lot to CJ HolePositive… More
5/5
GoogleChloe was so great at helping us through the final stages of the move, very responsive and great at chasing up solicitors for us! Thanks very much! More
5/5
GoogleCJ Hole have been outstanding in what has been an incredibly difficult house move. They've communicated excellently throughout and have used common sense. … More
5/5
GoogleWe had a flawless experience buying a 2 bedroom flat in Bristol. CJ Hole were quick, responsive, and flexible when it came to meeting or calling. Everything was dealt with professionally right up to collecting the keys. … More
4/5
GoogleZara has been amazing to work with in finding our first home in our new city. She has been professional, responsive and patiently answered all of my questions as I learn the lay of the land. More
5/5
GoogleThis is for Hollie Stanton. I just wanted to pass on the biggest thank you for all your work and support during my house sale. You were fantastic at some really low points and got us to the finish line really quickly with the final buyers! … More
5/5
GoogleChloe was absolutely instrumental in the purchase of my flat, I don't think it would have happened without her! A highly professional, yet approachable service. I was kept well informed throughout and have had a brilliant experience with CJ Hole Southville, thank you! More
5/5
GoogleZara is amazing person very helpful.PositiveResponsiveness, Quality, P… More
5/5
GoogleThe quality of communication from the agent (Zara) has been excellent, and they have handled everything very quickly and efficiently. I was able to do a property viewing on a Saturday which made it much easier to fit in around the work week too. More
5/5
GoogleZara Brewer was brilliant: friendly and professional to talk to, quick to respond and forthcoming with details and information. Very happy with their service and would definitely look at this company for my … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
