Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,205 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,205 reviews on five platforms, rated 4.7 out of 5 overall.
6,436
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,428 reviews on Google only. Show every review
5/5
GoogleWhen purchasing my new home, CJ Hole may life easy. !in particular Kathleen who delt with everything in a efficient and professional manor ! 5 * from mePositiveResponsiveness
Thank you for your kind words Wesley, we love such positive feedback about the team!
5/5
GoogleGreat service from start to finish with excellent and clear communication. Jackie and Jenni were always quick to provide updates and were extremely helpful with resolving minor issues that arose during the sale of my property. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Googleyou loriane and tim and pollyPositiveResponsiveness, Quality
5/5
GoogleWe dealt with Lorraine when purchasing our house in 2020 and were very impressed. She and her colleagues were friendly, really helpful and very professional. We would definitely recommend CJ Hole Westbury-on-Trym.PositiveProfessionalism
5/5
GoogleService was fast, polite and professional! - Magda helped me through each stage of my application :)
5/5
GoogleThe team at CJ Hole, Clifton (in particular Marcus and Luke) have been brilliant when selling my very niche and quirky property. At all stages they have made me feel involved and been fantastic communicators. I had previously used another well known estate agent in Bristol who were the polar opposite. From experience, I can therefore wholeheartedly recommend CJ Hole, Clifton to sell your home. They have gone above and beyond! I would go so far as to say, the perfect estate agent.PositiveResponsiveness, Quality, Professionalism
4/5
GoogleJosh played a key role in helping to secure our property, for which we are very happy with. He demonstrated his willingness to quickly rectify any issues as well making us feel supported throughout the process. Thanks again Josh!PositiveResponsiveness, Value
5/5
GoogleAn amazing team, very efficient process. I was kept informed all the way through the process. Andy initially valued the property and from there on in Morgan sorted out the viewings. Once I had an offer Rowena took over helping to push the sale through. A great experience.PositiveProfessionalism
5/5
GoogleCan highly recommend this friendly, professional and helpful team. Offered a very personal service which helped us make a smooth house move.PositiveResponsiveness, Professionalism
Thank you so much for taking the time to review your recent experience with us at CJ Hole Worcester, it’s great to get such positive feedback, we wish you both well in your new home!
5/5
GoogleWe purchased our property through C J Hole and they were professional, responsive, friendly and extremely helpful from start to finish, helping the whole process run smoothly.PositiveResponsiveness, Professionalism
Thank you for your kind words, Carole, we love hearing such positive feedback.
5/5
GoogleGeorge and Cleo worked really hard to sell my property and were always professional and polite to deal with . Recommended.PositiveProfessionalism
5/5
GoogleCJ Hole have managed our property for some years, and we have always been pleased with the service received. Rafal is our current property manager, he is efficient and courteous, and continues to provide the excellent service we have grown used to.PositiveResponsiveness, Professionalism
5/5
GoogleReally polite, professional and enthusiastic. James and the team at CJ Hole in Clifton were amazing throughout the whole process of selling our property. It went so smoothly mainly down to James’s uptake and response in dealing with the Buyer and their solicitors’ questions. The service was second to none.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleIt would be hard to beat the level of service we received with our house sale. It was a long and complicated process due to coronavirus and terrible solicitors, but the team continued to smile throughout, be positive and act professionally and competently. I recommend the CJ Hole Redfield team to you without hesitation.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe're really pleased with the level of professional input, advice, help and support that we've received from the CJ Hole Clifton and Bishopston Offices. I'm particularly grateful to all the staff in Property Management who have assisted us, but would like to single out Emily Krainc who has been absolutely fantastic in supporting our requirements.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSales completed without any problems with Cleo helping to get things over the line - would certainly use again.PositiveProfessionalism
5/5
GoogleRecently sold (again) through CJ Hole. Professional and friendly service and advise throughout the process makes us feel valued, hence the reason we return time after time. Would strongly recommend the services of these guys to anyone thinking of selling. Thank you very much George, Annabelle, Lorraine and team.PositiveProfessionalism, Value
5/5
GoogleCJ Hole provided a great service from viewing, handling my offer and assisting in the conveyancing process. All progressed smoothly and quickly (especially considering the Covid situation as well as the increase in market activity due to the stamp duty concessions). ThxPositiveResponsiveness, Professionalism
5/5
GoogleHighly recommended! In selling our house in Westbury on Trym, CJ Hole demonstrated excellent local knowledge and were able to introduce potential buyers that ensured that the house sold quickly at the asking price. Their Sales Progress team were excellent, keeping in touch regularly on a weekly basis to keep me well informed and not needing to chase things up. Special thanks to George and Lorraine - great job!PositiveResponsiveness, Professionalism
5/5
GoogleFinally completing today, thanks to Tim and there team for communicating well and helping out when removal companies left us in the leach. Charlotte was very helpful whenever I spoke to her. Thanks CJ Hole - just need to get our new keys !PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your feedback Matt, we are pleased to have helped.
5/5
GoogleWe bought a house using CJ Hole Hucclecote and from the beginning of the whole process they were fantastic. I can't remember the name of the person who showed us round the house to start with but he said he was from the letting side of the company. He was professional, showed us around all the property and answered all questions with excellent knowledge. We immediately put an offer in on the house and the process was impeccably managed. We mainly spoke to Charlotte through the process who was responsive and really helpful with every enquiry. We can't thank her enough. CJ Hole were great throughout.PositiveResponsiveness, Professionalism
Thank you for your fantastic feedback, The CJ Hole Team.
5/5
GoogleThere’s a really great and helpful team at CJ Hole Cirencester, especially with my move they helped reduce a lot of the stress that usually comes with moving house.PositiveProfessionalism
5/5
GoogleMatt friend helped me move into my new house such a fantastic estate agent . Very Professional and was willing to help with everything I can’t fault him . The whole company deserves five stars .PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your kind review Emily
3/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,599 reviews rated 4.6 out of 5, followed by Bishopston with 894.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
