5/5
GoogleExcellent service, very proactive.
Trusted Agent profile · Bristol and Somerset
Verified
CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more
★★★★★
7,205 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,205 reviews on five platforms, rated 4.7 out of 5 overall.
6,436
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers23 reviews
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
Buyers14 reviews
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
Landlords9 reviews
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
Tenants2 reviews
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
Our offices
CJ Hole's 18 offices, most reviewed first. Each has its own page.
- CJ Hole Southville268 North Street, BS3 1JA1,599 reviews · 1,523 on Google (4.6)54 in the last 90 days
- CJ Hole Bishopston94 Gloucester Road, BS7 8BN894 reviews · 851 on Google (4.6)9 in the last 90 days
- CJ Hole Kingswood8 Regent Street, BS15 8JS675 reviews · 631 on Google (4.9)61 in the last 90 days
- CJ Hole Cheltenham1 Bath Street, GL50 1YE547 reviews · 515 on Google (4.8)8 in the last 90 days
- CJ Hole Clifton161 Whiteladies Road, BS8 2RF417 reviews · 371 on Google (4.8)1 in the last 90 days
- CJ Hole Westbury On Trym25 Canford Lane, BS9 3DQ413 reviews · 315 on Google (4.9)5 in the last 90 days
- CJ Hole Brislington46 Sandy Park Road, BS4 3PF367 reviews · 367 on Google (4.8)7 in the last 90 days
- CJ Hole Bradley StokeThe Willow Brook Centre, BS32 8BS349 reviews · 307 on Google (4.5)11 in the last 90 days
- CJ Hole Hucclecote5 Silverdale Parade, Hillview Road, GL3 3LA326 reviews · 226 on Google (4.9)18 in the last 90 days
- CJ Hole Downend5 Cleeve Wood Road, BS16 2SF308 reviews · 236 on Google (4.8)15 in the last 90 days
- CJ Hole Henleaze108 Henleaze Road, BS9 4JZ285 reviews · 272 on Google (4.8)8 in the last 90 days
- CJ Hole Burnham-On-Sea Sales64 High Street, TA8 1PE253 reviews · 252 on Google (4.7)0 in the last 90 days
- CJ Hole Worcester58 Foregate Street, WR1 1DX218 reviews · 129 on Google (4.7)0 in the last 90 days
- CJ Hole Redfield163 Church Rd, BS5 9LA176 reviews · 166 on Google (4.9)6 in the last 90 days
- CJ Hole Bishopsworth35 Church Road, BS13 8JL173 reviews · 109 on Google (4.8)38 in the last 90 days
- CJ Hole Cirencester1 Woolrich House, The Waterloo, GL7 2GA161 reviews · 112 on Google (4.8)8 in the last 90 days
- CJ Hole Weston Super MareSuite 3 Pure Offices, Pastures Avenue, BS22 7SB62 reviews · 60 on Google (4.9)0 in the last 90 days
- CJ Hole BroadwaySaddlers Barn, Kennel Lane, WR12 7DP2 reviews · 2 on Google (4.5)0 in the last 90 days
Reviews on Google
Showing 6,428 reviews on Google only. Show every review
Google5/5
GoogleWe have found the team at the Bishopston branch to be professional, always responding to maintenance issues in a timely manner. We do not have contact with everyone in the team but Shiz and Aimee are always prompt when communicating between us as landlords and the tenants.PositiveResponsiveness, Professionalism
5/5
GoogleWe were impressed with the service received in selling our house, from evaluation to marketing to selling, while always keeping us up to speed with the progress. The sale progressed to completion with no hitches..and achieved a great price..good job!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have just completed my house purchase through CJ Hole Bishopston. I have had a fantastic experience, all the way from the initial house viewing & assistance provided in making my offer (thank you for the brilliant work Arian), to the sales progression after my offer was accepted (thank you for all the amazing help and compassion with my many questions Rowena). I would certainly buy through CJ Hole Bishopston again, and if I sell this house I would also use CJ Hole Bishopston's services. Im a happy home owner and a happy customer.
5/5
GoogleHaving now moved in to a new property I can reflect on my experiences with CJ Hole. Very good, detailed listings and a rush free, Covid safe viewing with Michael. Application, referencing and contract process very smooth, prompt, with fantastic, friendly and efficient communication from Magda and Sara which really helped my confidence in the arrangements being made. The only niggle (which is not the fault of CJ Hole) is that Homelet, the partner referencing agency are a little ott on frequency of emails, calls and texts to try and sell their add on services (such as home insurance, internet), after the main referencing is signed off. Key collection and rent checks were also promptly arranged and Covid safe. I would happily recommend CJ Hole as a trustworthy letting agent based on my experiences.PositiveResponsiveness, Professionalism
5/5
GoogleWe had great service selling our flat through CJ Hole Bishopston. From start to finish they were responsive, professional, and helpful. Would definitely use them again and would recommend to anyone. Special thanks to Rowena, Morgan and Andy.PositiveProfessionalism
5/5
GoogleI recently purchased a property through C J Hole. They facilitated multiple viewings with no fuss, encouraged the vendor to bring the property up to spec, and concluded the purchase with regular updates. Special thanks to Aryan for his very friendly face at the property several times, and Rowena for her professional sales follow ups. Happy to work with them again.
5/5
GoogleWe used CJ Hole for the sale of two properties. Andy and team at the Bishopston office provided a very friendly and professional service and we would be happy to recommend them. Particular thanks to Morgan for efficiently managing the viewings and Rowena for following up to ensure that the two chains reached completion. We would not hesitate to use CJ Hole Bishopston again in future.PositiveProfessionalism, Value
5/5
GoogleIt's our the first time to rent out the property. We are very glad to choose CJ Hole as our management company. They had found a few potential tenants very quickly. From making contract, arranging safety certificates to checking tenants in. All the steps were done very professionally. We especially thank Jaimin for his efforts to assist us in the course of getting job done. He is very helpful and a good communicator. He has managed the property repairs promptly with the competite price. We are very happy for his professional service. Mr & Mrs NingPositiveQuality
5/5
GoogleThe whole team at CJ Hole Bishopston provided an outstanding service throughout the sales process for our house. They went above and beyond to ensure that the process could progress smoothly at some critical points in the process. I am very grateful for the professionalism and responsiveness of the whole team and can highly recommend them to anyone else in the Bristol area looking to sell their house. Special thanks to Rowena, Andy and Sean!
5/5
GoogleA very enjoyable experience buying a property from CJ Hole. Both Tim and Lorraine were a pleasure to work with. Tim had a nice approach from the outset, not too pushy but informative and helpful, and Lorraine was a star doing so well helping to get us across the line before the stamp duty holiday deadline finished. Thanks team!
5/5
GoogleWe've had a brilliant experience so far. Incredibly quick, we found out the landlord had approved us the day after we applied for our property. Everyone in the team has been so personable and supportive and really fought our corner. Would absolutely recommend them as an agency.
5/5
GoogleThey were so helpful! I sold my flat with CJ Hole Redfield. Very happy with the experience I had with CJ Hole, from Justin in particular. Justin was incredibly responsive and positive and helped me through the process. He was always there if you had a question or a concern! I am very grateful, and I can highly recommend CH Hole. Thank you!
5/5
GoogleRating only, no written review.
Agent replied
Thank you for your 5* review of Cj Hole, Worcester!
5/5
GoogleRating only, no written review.
Agent replied
Thank you for your 5* review!
5/5
GoogleRating only, no written review.
Agent replied
Thank you for your 5* rating Mark!
5/5
GoogleRating only, no written review.
Agent replied
Thank you for your 5* review Kevin, we hope you are enjoying your new home!
5/5
GoogleRating only, no written review.
Agent replied
Thank you for your rating Mike.
1/5
GoogleRating only, no written review.
Agent replied
We are sorry to learn of your negative review, however through research we do not appear to have worked with you recently, if at all, here at CJ Hole Westbury-on-Trym. We would therefore be keen to learn more about your experience with our agency, so please don’t hesitate to contact us. If you would like to call or email us (0117 9500 118 / westbury@cjhole.co.uk) to discuss this further we would very much like to hear from you. Kind Regards, George Mawer, Director
5/5
GoogleRating only, no written review.
Agent replied
Thank you so much for the review Sarah! All the best, CJ Hole
5/5
GoogleRating only, no written review.
3/5
GoogleReally lovely people but I thought their business practice left a lot to be desired. Maybe I was unlucky but I know at least one other person who was too.
Agent replied
Hi Lisa, Thank you for your feedback. I am sorry you were left disappointed by our … More
5/5
GoogleWe had an amazing experience working with the Redfield Team. Kevin put us at ease at the initial meeting and we found him to be much more informative that conversations we'd has with other vendors. Our move ended up being quite complicated due to complications with our mortgage last minute. Bonnie and the team we brilliant at keeping things moving forward. We will certainly be in touch when we move again in future.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe bought our first house through C J Hole - they provided a very efficient and professional service. A big thank you to Justin Withers (and initially Kevin) for their support and quick communication throughout (including the initial Covid-19 lockdown), it was always much appreciated. We would use again!PositiveResponsiveness, Professionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about CJ Hole
Which CJ Hole office has the most reviews?
Southville has the most, with 1,599 reviews rated 4.6 out of 5, followed by Bishopston with 894.
Where are the CJ Hole offices?
The 18 CJ Hole offices, by town:
- Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
- Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
- Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
- Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
- Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
- Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
- Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
- Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
- Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
- Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
- Henleaze: 108 Henleaze Road, BS9 4JZ
- Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
- Kingswood: 8 Regent Street, Kingswood, BS15 8JS
- Redfield: 163 Church Rd, Redfield, BS5 9LA
- Southville: 268 North Street, Southville, Bristol, BS3 1JA
- Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
- Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
- Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
What do buyers say about CJ Hole?
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
What do landlords say about CJ Hole?
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Has CJ Hole won any awards?
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
