Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,204 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,204 reviews on five platforms, rated 4.7 out of 5 overall.
6,436
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,428 reviews on Google only. Show every review
5/5
GoogleWe had brilliant help and support from the lovely Michael. He was very prompt with his responses and always kept us in the loop. House hunting is a stressful game, and he made it a lot easier and relaxed. He helped us big time.. Thank you again Michael !
5/5
GoogleWe are currently house hunting and Taylor has been great, providing us with info and keeping us in the loop of any new houses that fit our criteria. He's been happy to answer any of our questions and making what is a stressful process, especially as we are relocating, a lot easier. Thanks Taylor 👍
1/5
GoogleRating only, no written review.
Hi Giacomo, Sorry to hear that you were disappointed with our service. It would be great if you could call me to discuss what you were unhappy with and what elements we can improve on in future. Please call me on 0117 9634373 if you find time. James, Cj Hole
5/5
GoogleRating only, no written review.
5/5
GoogleLots of options
5/5
GoogleAlex and Rowena have been simply amazing at selling my first ever flat, it was sold within a week and the advise I received during the sale was very helpful. Would highly recommend.
5/5
GoogleRating only, no written review.
5/5
GoogleWe would highly recommend C J Hole Estate Agents in Worcester. From day 1 we have received excellent service, great communication and really felt that they were on our side to achieve the best possible result for us.
Dear Diane, thank you so much for your kind words; we're so pleased to read that you have had a positive selling journey with us. We wish you every happiness in your new home. Kind regards, Cj Hole Team
5/5
GoogleI bought my first flat with CJ Hole Bishopston and had a really easy and straight forward experience. The whole team including Rowena, Alex and Aryan were amazing, very quick to respond and helped me throughout the process. Would thoroughly recommend.
5/5
GoogleMy partner and Ihave just secured a rental property with CJ Holes, specifically Kayleigh. She has been absolutely brilliant throughout the whole process, replying to emails quickly and answering every (silly) question I have! It has been as stress free as possible and Kayleigh has been an absolute star.
5/5
GoogleCJ Hole Bradley Stoke provided us with an excellent service and come highly recommended. Sam in particular went above and beyond, making sure the chain was being kept fully up to date on progress. The ease at which the team could be reached and questions answered made us appreciate not having to deal with an online only agent.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleDue to challenging personal circumstances my family and I were is urgent need of assistance to find a suitable rental property for a short term let in the Bristol area. The lettings team at CJ Hole Bradley Stoke were first class in responding to our situation when we were receiving limited engagement from other Estate Agents we reached out to. Kayleigh from the lettings team was particularly supportive and helpful in bringing a suitable property to our attention and then guiding us through the process of securing the property with a really professional and considerate approach - which made my family and I feel valued and supported in what had previously been stressful situation. Thanks Kayleigh and the lettings team (Karen, AJ and others - you rock!) for your commitment to excellent service. I would definitely recommend you to anyone looking for minimum fuss and outstanding customer service!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCJ Hole provide great customer service. We showed interest in a property to rent and within 24 hours, the property was ours! CJ Hole are very professional and are speedy at responding whenever any concerns are raised or something needs fixing with the rental property. Jessica definitely deserves a shout out! Would recommend CJ Hole to anyone.PositiveResponsiveness, Professionalism
5/5
GoogleCJ Hole acted as letting agents for my late mother and then acted for me in selling her property. They have always provided an excellent service, responding very quickly to problems and being proactive in reporting anything of concern. They also proved excellent a progress-chasing during the sale. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleRating only, no written review.
5/5
GoogleThank you to Magda for assisting us with our relocation to Bristol. She helped us find a property on short notice and made it a smooth process. Would certainly recommend her to others. The only recommendation for CJ Hole is that Goodlord is not so user friendly, but not reflective of my experience with the company.
5/5
GoogleZara's help was invaluable, we had a better experience than with any other letting agent at a really difficult time to find a place to rent. Very friendly, helpful, and super prompt. Thanks Zara!
Hi Jacob, Thanks so much for your review! Glad you were happy with the service. … More
5/5
GoogleAs first time buyers, we weren't sure what to expect but the team at CJ Hole were absolutely brilliant. Kerry, Eva, Jeni, Vickie were extremely helpful and provided information every step of the way. Kerry was fantastic and was instrumental in helping us exchange on our desired date. Thank you so much to everyone who played a part in our sale! :)
5/5
GoogleC J Hole helped me to sell my mum's house in Westbury-on-trym and I have found them all to be extremley helpful, friendly and professional. I grew up in Bristol and C J Hole has been around for a long time and they are still up there as one of the best estate agents in the city. I would highly recommend them. Many thanks to Tim, Cleo and all the team who all did an amazing job.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleViewed multiple properties with CJ Hole and every time they were really friendly, helpful and professional. A special mention has to be given to Alex Stock who helped us to find our property, it wouldn't have been possible without his help! He was genuine and always on the end of the phone if we had questions.
5/5
GoogleAryan, Rowena and Morgan have all been absolutely brilliant throughout the whole process purchasing a property through them. I would certainly recommend to any family, friends or colleagues looking to buy or sell property in Bristol.
5/5
GoogleC J Hole are always quick to respond and are good at keeping you informed. We've been happy with the service we've received from them and their communication makes them very trustworthy.
5/5
GoogleWorked with Ben Chapman who was really helpful throughout the process of renting my 3 bed house. He got the best possible price for it and was professional and efficient. The team have all been really helpful and responsive. Highly recommended.
5/5
GoogleThanks a lot for helping us and the prompt response for our request. Vicky is very nice, patient and helpful. And the agent provide the high quality properties for us.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,599 reviews rated 4.6 out of 5, followed by Bishopston with 894.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
