5/5
Big shoutout to Chloe for all her help! :)PositiveQuality, Professionalism

Trusted Agent profile Β· Bristol and Somerset
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7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,411 reviews on Google only. Show every review
5/5
Big shoutout to Chloe for all her help! :)PositiveQuality, Professionalism
5/5
I would like to give CJ Hole and in particular Michael Denham a five star rating for their letting services. The agency was very effective in organising the initial viewing of the property that I subsequently rented. Michael was very responsive to my requests as a tenant and was able to submit my offer straight away and provide exactly what I needed. With excellent communication and organisation skills he successfully managed the process from offer through to my move to the property, always attentive to both mine and the landlordβs requirements. Thanks for a great service!!
Thank you so much for your review Richard, we really appreciate it!
5/5
C J Hole had a difficult task in selling my brothers home as he is profoundly deaf and communication can sometimes be difficult. Tim O Sullivan took on the valuation and marketing and achieved a good figure and throughout the transaction kept me up to date with the chain. He and his team are very kind and have been very patient with my brother and I and have gone out of their way to assist us. An excellent agency and would thoroughly recommend them to anyone in the area with property to sell.
Your review is hugely appreciated Kazie, thank you. We hope yourself and your brother are both well.
5/5
I would recommend C J Hole to anyone looking to sell their property. They could not have handled the sale any better. The previous buyers pulled out and the next week they had arranged numerous viewings resulting in a new buyer, which β¦ More
5/5
Efficient and courteous staff. Calls and emails were returned speedily. Went the extra mile in dealing with a frustrating situation. Would recommend.
5/5
The staff at CJ Hole were helpful and courteous at all times. They always replied promptly to any queries we had with our purchase, and kept us up to date with any issues that cropped up throughout the whole process. Would happily deal with this company again, Steve and Debs Savery.
5/5
A great team to do business with. Very quick to respond & found me a tenant very quickly...I'm impressed & would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Excellent service , a very well organised team at Downend branch big thanks to Ciaran and Michael and the rest of the team πPositiveProfessionalism
5/5
Very professional service and very quick turnaround with completing the tenancy agreement. Thank youPositiveProfessionalism
5/5
Good d responsiveness, never frustrated, no matter how many times I've called them in a day to check a detail. Professional and thorough in their manner and presentation. More
4/5
Chloe provided a very professional service whilst I was buying a property through CJ Hole. She was always clear and responsive in her communication. So I was always aware where we were in the process and what was likely to happen next. She β¦ More
4/5
Our over all experience with CJ Hole was positive. We needed to get the house on the market quickly and they managed to turn that around for us in a couple of days. They where able to get us an acceptable offer in just over 4 weeks even β¦ More
5/5
CJ Hole have helped in the process of helping me find a home. Their viewings team were polite, punctual and honest about properties we viewed with them. Chloe Brutto, in particular, has been fantastic, professional and super clued up. Their β¦ More
5/5
Hollie, in the sales progression team, was instrumental in getting our house purchase over the line. As first time buyers, we had limited knowledge of the process and Hollie was on hand to answer all our queries and provide useful β¦ More
Hi Luke, Thanks for the feedback. Glad to hear Hollie in our sales progression team made a difference for you!
5/5
Had a fantastic experience buying my first house with Chloe in Sales progression. She was always quick to respond by email and phone, helping with any queries. I would highly recommend instructing her to sell your property. Thanks again Chloe! More
5/5
I had the opportunity to visit a property and being accompanied by Mr Mitchell Moss. I cannot stress more how helpful, professional and friendly he was, from before β¦ More
5/5
The whole team at CJ Hole have done a superb job of advertising and selling my property, Hollie has been particularly helpfull, keeping me up to date at all times, giving me advice on both purchasing and selling. β¦ More
Hi Roland, Thank you for the feedback. Glad we made the experience easy for you!
5/5
We have just gone through a very stressful house purchase and Hollie from CJ Hole has been absolutely marvellous and integral to the deal going through. If I was going to sell my house I would go through these guys just in the knowledge of β¦ More
Hi Anna, Thank you for your kind words. We hope you are happy in your new home! β¦ More
5/5
An incredible service from start to finish. My partner and I are first time renters so we were a little clueless to the processes of renting but CJ Hole made it a very straight forward and smooth sailing process. Every estate agent whom we β¦ More
Hi Brooke, Thanks for the review, it means a lot! Hope you are happy in you new home.
5/5
Zara helped me and my partner find a house when we were hopeless. We canβt recommend more CJ Hole and the lovely Zara! Miriam and Jenni More
Hi Miriam and Jenni, Thank you for your feedback. Glad we were able to find you a home! β¦ More
5/5
I can highly recommend the CJ Hole Southville. Professional Team, very helpful who is going above and beyond to find a solution. A special thank you to Hollie Stanton, you did a great job! More
Hi Monika, Thank you for the feedback and taking the time to write a review. β¦ More
5/5
After some confusion around my original viewing, Zara from CJ Hole got back into contact with me to reorganize said viewing. Throughout the experience they were proactive and responsive to any questions or queries. I've spent months looking β¦ More
Hi Joe, I am glad your experience was a positive one. Thank you for reviewing our β¦ More
5/5
I would highly recommend. I have dealt with agents up and down the country these guys are a cut above! they are a highly professional outfit with fantastic communication and customer service. would not go anywhere else. More
Hi Michael, Thank you very much for your review. Look forward to working with you in the β¦ More
5/5
We used CJ Hole both for selling our property and purchasing our new home this year. Every member of the sales team was very helpful and always on hand to answer any queries we had. β¦ More
Hi Daniel, Thank you for your feedback. Very happy to hear that you were impressed by our β¦ More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.