Trusted Agent profile · Bristol and Somerset

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CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,188 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,419

Reviews on Google

All 18 offices

Facebook logo

4.2 / 5

62

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

379

Reviews on Trustpilot

All 18 offices

allAgents logo

278

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 6,411 reviews on Google only. Show every review

5/5

Google

All the team worked very hard at selling our property. The process was complicated, not through anything C J Hole did. All the team made the process as effective and efficient as possible. Thank you.

Jennie · 25 March 2022 · CJ Hole Cheltenham

5/5

Google

Rating only, no written review.

Lisa · 25 March 2022 · CJ Hole Cheltenham

5/5

Google

Very professional and friendly manner. Always kept up to date with proceedings. Would recommend. Special thanks to Jenni and Jackie !!

Lizzie · 25 March 2022 · CJ Hole Cheltenham

5/5

Google

The team in Clifton were fantastic. Very professional and communication was great throughout the entire process.

Hannah · 25 March 2022 · CJ Hole Clifton

Agent replied

Thank you so much for your review! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team

1/5

Google

Had us enter a bidding war to be able to rent a place. This is entirely unethical, lots of people are being priced out of housing and then advertised rents are only 'starting points' for rent negotiations. It's people like these that are generating a desperate and poor generation, profiteering off peoples' basic needs. Disgusting.

Hannimal · 25 March 2022 · CJ Hole Clifton

Agent replied

We’re really sorry to learn of your dissatisfaction. We appreciate customer feedback (good or bad) as it gives us an opportunity to review and improve our services if and where it is needed. Unfortunately, we can’t seem to locate your contact details on our system, and we are keen to speak with you to better understand and hopefully address your concerns, so if you would like to call or email us (0117 9232 888 (Option 2) / clifton@cjhole.co.uk) we’d love to hear from you. Kind regards, Gareth

5/5

Google

It has been an absolute prleasure to work with James, Josh and Alex from CJ Hole. Desite very difficult case, seling a flat in a hight-rise building, they have done a wonderful job! The enitre process was well coordinated from day 1. Thank you again for all your efforts!

Grzegorz · 25 March 2022 · CJ Hole Clifton

Agent replied

Thank you so much for your lovely review! We wish you all the best in the future. The CJHole Clifton team

5/5

Google

Ciaran’s customer service is 5⭐️ He was welcoming, understanding and very prompt with his correspondence. May there be a Ciaran in every estate agent! Thank you for such a positive experience!

Sam · 25 March 2022 · CJ Hole Kingswood

Agent replied

Thank you so much for your review Sam!

5/5

Google

Amazing staff! So helpful, so understanding to how hard it is to buy a house. Couldn’t recommend Kerry Ray and Issac Hole enough. Lovely service, very professional and friendly. Couldn’t of bought our dream home without them!

Sofia · 25 March 2022 · CJ Hole Kingswood

Agent replied

Thank you for your lovely review Sofia, we hope you're enjoying your new home!

5/5

Google

I viewed a property with Ben Edis and he emailed me property details when a property became available. Fantastic at his job and a lovely person. I highly recommend Ben

Sheelagh · 25 March 2022 · CJ Hole Cirencester

5/5

Google

In todays lettings market and the stress of trying to find and secure a new home with so much competition and properties going so fast. We were so pleased with the way we were professionally supported as prospective tenants by CJ Hole. Helping us find out perfect property. Great service!

Neal · 25 March 2022 · CJ Hole Southville

4/5

Google

Thanks for your assistance and timely responses.

Omair · 24 March 2022 · CJ Hole Southville

5/5

Google

Very effective team who will place enormous effort to get the work done. All you have to do is to sit back and let them do the work!

Chris · 24 March 2022 · CJ Hole Henleaze

Agent replied · 4 June 2023

Hi Chris, this is such a kind review. Thank you so much, CJ Hole

5/5

Google

The whole team from initial viewing to sales progression we friendly, proactive and professional throughout. Special mention to Chloe who kept us informed all the way and was always on hand with quick replies to anything we needed. Would highly recommend.

Amit · 16 March 2022 · CJ Hole Southville

5/5

Google

Great experience with CJ Hole - we were buying a property that they were selling and throughout the whole process they were brilliant. Chris was great at getting our situation across to the sellers which meant they accepted our offer, and particular thanks to Cassia who was just brilliant in the later stages of the house buying process. She was always so positive despite the inevitable stresses and bumps that come with buying a property, and was always incredibly efficient and responsive when we needed to chat. Having dealt with a few estate agents in Worcester, CJ Hole were absolutely the best we've encountered so thank you.

Laura · 13 March 2022 · CJ Hole Worcester

5/5

Google

Rating only, no written review.

Marion · 9 March 2022 · CJ Hole Southville

5/5

Google

Just wanted to say a huge thank you to CJ Hole and Zara in particular for being so lovely, kind and considerate throughout the whole house-hunting process: she has gone above and beyond for us and has made everything so much less stressful. We are so appreciative!

George · 9 March 2022 · CJ Hole Southville

5/5

Google

We have been very impressed with all of our interactions with the team at CJHole in Henleaze. We have recently sold my parents home, where they lived for over 40 years. From the initial contact with Tim who fully appreciated our situation, the viewings accompanied by Josh which were done in such a covid compliant manner to the efficient professional management of the sale process by Cleo, all have been fantastic. After 2 days of viewings, showing 12 proceed-able parties the property, we had 4 offers and within 3 months the sale was complete. We could not have asked for more. This team is highly recommended.

Sarah · 5 March 2022 · CJ Hole Henleaze

5/5

Google

Very good experience. Bought a house from CJHole and they were efficient and communicative throughout. Appreciated their knowledge and the sales Progressors keeping everything on track. Thankyou

Chris · 5 March 2022 · CJ Hole Westbury On Trym

Agent replied · 29 April 2023

Chris, thank you for leaving a review. We appreciate your kind words. CJ Hole Team.

5/5

Google

Zara and Cameron were great in helping myself and my girlfriend find a place to live. Friendly, professional and very easy to talk to with any issues we had.

Jack · 4 March 2022 · CJ Hole Southville

5/5

Google

Very friendly and efficient. Always get new tenants with minimum lag. Highly recommended.

Cefnbrynich · 3 March 2022 · CJ Hole Southville

5/5

Google

As the landlord of a Cheltenham rental I have used CJ Hole for a number of years. More recently there have been some changes that have resulted in an even better service, I would highly recommend them.

Anna · 28 February 2022 · CJ Hole Cheltenham

1/5

Google

Rating only, no written review.

Rebecca · 28 February 2022 · CJ Hole Southville

5/5

Google

Rating only, no written review.

Paola · 28 February 2022 · CJ Hole Southville

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

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