Trusted Agent profile · Bristol and Somerset

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CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,188 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,419

Reviews on Google

All 18 offices

Facebook logo

4.2 / 5

62

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

379

Reviews on Trustpilot

All 18 offices

allAgents logo

278

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 6,411 reviews on Google only. Show every review

5/5

Google

House sold within the week for over the asking price, followed some great advice given regarding areas to focus on in order to help sale. Working with Hollie in the after-sales team was great, always available to chat or respond to emails and really helped take the stress out of the situation by chasing up purchasers and knowing what was going on all the time. Between the two of us we really pushed the sale through in good time. I would highly recommend CJ Hole Southville to anyone looking to sell their home in this area of Bristol.

Ben · 30 March 2022 · CJ Hole Southville

5/5

Google

I would recommend C J Hole to anyone looking to sell their property. They could not have handled the sale any better. The previous buyers pulled out and the next week they had arranged numerous viewings resulting in a new buyer, which went all the way to completion without any hiccups. I would also like to thank Chloe who was amazing. She kept me fully updated with how the sale was progressing and is a fantastic ambassador for C J Hole. They are very lucky to have her in their employ.

Dave · 30 March 2022 · CJ Hole Southville

5/5

Google

Had a fantastic experience buying my first house with Chloe in Sales progression. She was always quick to respond by email and phone, helping with any queries. I would highly recommend instructing her to sell your property. Thanks again Chloe!

Oliver · 30 March 2022 · CJ Hole Southville

5/5

Google

The whole team at CJ Hole have done a superb job of advertising and selling my property, Hollie has been particularly helpfull, keeping me up to date at all times, giving me advice on both purchasing and selling. The whole experience has easy and painless I have to recommend them to any one selling or purchasing.

Harry · 30 March 2022 · CJ Hole Southville

Agent replied

Hi Roland, Thank you for the feedback. Glad we made the experience easy for you!

5/5

Google

CJ Hole have been outstanding in what has been an incredibly difficult house move. They've communicated excellently throughout and have used common sense. I would not hesitate to use them again for any future house moves.

Daniel · 30 March 2022 · CJ Hole Southville

5/5

Google

Cameron and Zara were super helpful in getting us viewings. Having Cameron contact me personally about an up and coming property as it was similar to one we'd requested to view. Solid people who made the process a lot easier.

William · 30 March 2022 · CJ Hole Southville

4/5

Google

Chloe provided a very professional service whilst I was buying a property through CJ Hole. She was always clear and responsive in her communication. So I was always aware where we were in the process and what was likely to happen next. She also showed a very personable character and was very helpful in providing advice beyond her role, drawing on her experience in the finance sector.

Joshua · 30 March 2022 · CJ Hole Southville

5/5

Google

I had a fairly torrid experience with another estate agent - I had travelled from London for the viewing and despite two calls prior and an email confirming - it was cancelled 30 minutes before my arrival as the property was let. Enter CJ Hole and the extremely professional and personable Zara - who not only secured the viewing of a beautiful property but guided me through the whole process with knowledge, humour and above all - patience (I was in constant contact!). Thank you CJ Hole and above all thank you Zara - an absolute credit to the agency.

B · 30 March 2022 · CJ Hole Southville

Agent replied

Hi B B, Glad we were able to help find you a property, hope you are happy with it. Kind regards, James

5/5

Google

Zara Brewer was brilliant: friendly and professional to talk to, quick to respond and forthcoming with details and information. Very happy with their service and would definitely look at this company for my own letting and buying needs in the future. Would feel very comfortable being their client and having then represent my interests as well. Thank you

O.J · 30 March 2022 · CJ Hole Southville

5/5

Google

We had a flawless experience buying a 2 bedroom flat in Bristol. CJ Hole were quick, responsive, and flexible when it came to meeting or calling. Everything was dealt with professionally right up to collecting the keys. Highly recommended!

Edward · 30 March 2022 · CJ Hole Southville

5/5

Google

From the start in listing my property CJ Hole were really professional, polite and down to earth. Advising realistic expectations and understanding what I needed and what was happening in the market. Mitch was super helpful in my listing and viewings and helped with all issues. Once sold the support were great. There were some challenges from my buyers solicitors (pays to spend good money on a decent solicitor and not go with the cheapest) but Hollie supported me and chased daily to ensure It all went through. Overall the patience and support given was outstanding. A lovely team and estate agent to use. I'd highly recommend them . The after care received from Hollie was exceptional and made me feel very supported.

Danielle · 30 March 2022 · CJ Hole Southville

5/5

Google

Myself and a friend have been looking at rentals across a variety of agencies in south Bristol for over a month. Cameron and Zara @ CJ Hole were by far the best of the bunch. They were enthusiastic and lovely to deal with throughout. It made a particularly stressful process much more manageable. We ended up with a great rental and couldn't be happier with the service. Thanks Cam and Zara!

Will · 30 March 2022 · CJ Hole Southville

5/5

Google

We used CJ Hole both for selling our property and purchasing our new home this year. Every member of the sales team was very helpful and always on hand to answer any queries we had. We were very impressed with the professional service provided, great communication and knowledge of the CJ Hole staff, especially Chloe from the sales progression team who was on hand to keep things moving behind the scenes, which was particularly welcome during the last few stressful weeks! Thanks to the whole sales team for your support during both transactions! We would recommend them to anyone looking for a reliable, professional estate agent.

Daniel · 30 March 2022 · CJ Hole Southville

Agent replied

Hi Daniel, Thank you for your feedback. Very happy to hear that you were impressed by our sales progression department. Kind regards, James

5/5

Google

Renting in Bristol is tough at the time of writing, and had been looking for at least 3 Months. I have applied to many properties and state agents with many of them not replying to my messages, moving and cancelling viewings as they wished in a very disrespectful manner. A lot of them ask to complete long forms with all your personal information and even ask for bank statements just to apply for the property. At CJ Hole the process was easy as replying an email with just a few details and the response was very quick after that. My experience by email and phone with their staff was always positive and friendly which really makes a difference when finding a place to live in.

Alberto · 30 March 2022 · CJ Hole Southville

5/5

Google

A good team who managed the sale of our late mother's house well. Communication was good and any issues raised, resolved quickly.

Christopher · 30 March 2022 · CJ Hole Westbury On Trym

5/5

Google

CJ Hole we’re excellent from start to finish Cleo worked tirelessly to help achieve our move and was helpful and professional at all times

Anita · 30 March 2022 · CJ Hole Westbury On Trym

5/5

Google

Very good experience. Bought a house from CJHole and they were efficient and communicative throughout. Appreciated their knowledge and the sales Progressors keeping everything on track. Thankyou

Chris · 30 March 2022 · CJ Hole Westbury On Trym

Agent replied

Chris, thank you for leaving a review. We appreciate your kind words. CJ Hole Team.

5/5

Google

Thank you C.J. Hole for all your hard work in the sale of my home in Westbury on Trym. Tim Pepper with the Sale and Lorraine for all her hard work with all the queries that turned up. She was very efficient and helpful. Always kept me informed with the progress. Thanks again..

Anne · 30 March 2022 · CJ Hole Westbury On Trym

5/5

Google

Great service from CJ hole. Always responsive, always on top of any queries and always there to support the sale process from start to finish. Lorraine was excellent in working through all the queries from our buyers to ensure the sale process was smooth and that most importantly all parties were happy, highly recommend them!

Sarkis · 30 March 2022 · CJ Hole Westbury On Trym

5/5

Google

We have been extremely impressed with CJ Hole Westbury on Trym/Henleaze office since beginning our house hunting journey and I would definitely recommend their service. I am often sceptical of Sales people (sorry!) but I felt they were transparent & honest throughout. We saw our dream home on Rightmove, without ours even been on the market. CJ Hole agreed to let us view it, and within 72 hrs our own property had been valued, photographed and appeared on Rightmove with the subsequent 4 days being filled with 19 viewings! It was the efficient service and helpful advice which put us in the best position to enter sealed bids and secure our dream home whilst getting the best price for ours. Fast forward 270 days and we finally moved in!! The delay was due to an incomplete chain for a number of months but Cleo kept us updated regularly throughout. Towards the end things weren’t entirely smooth, with old solicitor practice combined with a fairly long chain, yet Cleo kept pushing & chasing and we felt she was really working with us to get the final outcome we all wanted. Her passion and determination she shows to her cases is excellent and we’ll be forever grateful. Thank you to everyone at CJ Hole, and although we hope not to move again anytime soon, we will recommend you to anyone who is!

Michael · 30 March 2022 · CJ Hole Westbury On Trym

5/5

Google

I recently purchased a property through CJ Hole in Westbury on Trym and have to say it was a great experience throughout. And although the purchase took longer than expected due to the current COVID situation, the team at CJ Hole remained in constant contact with me which made this a very stress free experience. Thank you for the excellent customer service !

Gennaro · 30 March 2022 · CJ Hole Westbury On Trym

5/5

Google

From beginning to end our experience with CJ Hole was fantastic, highly professional, understanding and diligent. From Alex who sold our house to Lorraine who ensured the sale went through to completion (especially when it was going a bit awry) were brilliant. We had lots of feedback on viewings, great advice when an offer was received, amazing support and communication all the way through. But again special thanks to Lorraine, who seemed to be on phone or emailing the others in the chain all the time to ensure the sale went through, quite simply she was brilliant. I could not recommend highly enough.

Hywel · 30 March 2022 · CJ Hole Westbury On Trym

4/5

Google

We sold our house through CJ Hole last year and Lorraine was absolutely amazing. She kept things moving, chasing all the parties in the chain, always knew exactly what was happening and was great at keeping us informed. We were certainly hard-work clients, with one failed sale and two failed purchases, but she stuck with us throughout and got us to our desired pre-Christmas completion. I don't think we could have done it without her! Lorraine is absolutely 5 stars; I've only given a 4-star rating just because some of the other agents who we initially dealt with during our viewings didn't have quite the same level of efficiency or enthusiasm.

Lisa · 30 March 2022 · CJ Hole Westbury On Trym

4/5

Google

many feeds in coming new to the market that make us to have wider options in find our home for long.

Kamshing · 30 March 2022 · CJ Hole Bishopston

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

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