★★★★★ 5/5
GoogleFirst Class business! The staff are always professional, helpful and provide a service second to none! Conor has kept me informed at every stage of the letting process, his knowledge and expertise has been invaluable. Scott looks after the portfolio and deals brilliantly with any issues raised, communicating with everyone in the loop. Any business is only as good as the people who work there and with CJ Hole, all the staff are eager to help, motivated and happy in their work. Happy Staff = Happy Customers, the best foundation for a successful business providing an excellent service.
David · 30 March 2022 · CJ Hole Clifton
★★★★★ 5/5
GoogleJames and the intrepid team at Whiteladies Road did a brilliant job in selling our flat in Bristol. From their first visit they rapidly gained an excellent overview of the key features and selling points of the flat, as well as having the local market knowledge to pitch the selling price at the right level. All aspects of the sale process....brochure production ...photographs...handling viewings and offers were excellent. Huge thanks to James's team...Josh, Alex, Luke and of course the amazing Rebecca ( who did a wonderful job in expediting the sale to meet the stamp duty deadline ! ) I would not hesitate to recommend C J Hole Whiteladies to handle a property sale in their Bristol area. Regards and good wishes Steve
Stephen · 30 March 2022 · CJ Hole Clifton
Agent replied
Thank you so much for your review! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team
★★★★★ 5/5
GoogleThe team at CJ Hole were great. They listed our property quickly with great pictures, and re-listed the same day after we had a buyer pull out. Excellent communication and service, would definitely recommend them.
Abbie · 30 March 2022 · CJ Hole Clifton
Agent replied
Thank you so much for your review! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team
★★★★★ 5/5
GoogleExcellent service from the team in Downend. We sold and bought though CJHole. They were all very helpful and knowledgeable. The only stressful part was our buyers solicitor who could have been a lot more accommodating but Lucy was absolutely brilliant dealing with the situation. Well done Paul, David, Molly May and of course the wonderful Lucy .We would totally recommend using CJHOLE
Michelle · 30 March 2022 · CJ Hole Downend
★★★★★ 1/5
GoogleDear Lianne, Having tried to contact you in person, we hope you now understand that the property you requested to view had over 100 enquiries overnight, therefore we could only select a few of these to view, and on this occasion you were not selected to view. We hope you can see this is not worthy of a 1* review and would ask you to amend or delete this review.
Lianne · 30 March 2022 · CJ Hole Burnham-On-Sea Sales
★★★★★ 5/5
GoogleFamily business,most friendly and charming father and son visited and valued my house,very helpful they were,would recommend them 😊 …
Wendy · 30 March 2022 · CJ Hole Burnham-On-Sea Sales
Agent replied
Thank you so much for your kind review Wendy
★★★★★ 5/5
GoogleExcellent service, Tom was especially helpful and friendly. Love my new 🏡 …
Chantal · 30 March 2022 · CJ Hole Burnham-On-Sea Sales
Agent replied
Hi Chantal, Thank you so much for your kind review. We wish you every happiness in your new home.
Edward
★★★★★ 5/5
GoogleBrilliant service, attention to detail amazing. Lovely staff who know who you are, great communication. Absolutely recommend.
Nina · 30 March 2022 · CJ Hole Burnham-On-Sea Sales
Agent replied
Hi Nina, Thank you for your lovely review and recommendation. All the best in the future. Tom
★★★★★ 5/5
GoogleReally can't rate them highly enough, particularly Matt, exceptionally helpful - we'll over and above the norm :) When other estate agents were giving a standard (unhelpful) response Matt promised he would do what he could - and he did. Thank you so much
Iain · 30 March 2022 · CJ Hole Burnham-On-Sea Sales
Agent replied
Dear Iain, Thank you for this lovely review. I'm so glad to see that Matt has been looking after you and has gone above and beyond. All the best, Tom Associate Partner
★★★★★ 5/5
GoogleWe recently purchased a property through CJ Hole and were really impressed with the professional service we received, what made it exceptional was the personal touch, being well informed every step of the way. From the first time we met Tom for our viewing through to completion day we had regular contact and were updated by phone or e-mail and this made the process much more bearable. Keep up the good work Tom and team CJ Hole, you really are a great company, leaps and bounds better than other estate agents we have experienced, we wish you every success for the future.
Sharon · 30 March 2022 · CJ Hole Burnham-On-Sea Sales
Agent replied
Wow, what a wonderful review! Thank you for your kind words Sharon. It is great to see that Tom and his team have provided you with a first class service and regular contact, something that is badly lacking unfortunately in modern Estate Agency. We wish you every success and happiness in your new home, and if you need us in the future, you know were we are. All the best.
★★★★★ 4/5
GoogleHi Harry, Thank you for the rating. Kind regards, James
Harry · 30 March 2022 · CJ Hole Southville
★★★★★ 5/5
GoogleHi Georgie, Thanks for the 5* rating. Kind regards, James
Georgie · 30 March 2022 · CJ Hole Southville
★★★★★ 1/5
GoogleHi Mattia, Sorry to hear that you were disappointed with our service. It would be great if you could call me to discuss what you were unhappy with and what elements we can improve on in future. Please call me on 0117 9634373 if you find time. James, Cj Hole
Mattia · 30 March 2022 · CJ Hole Southville
★★★★★ 4/5
GoogleHi Gabrielle, Thank you for the rating. Kind regards, James
Gabrielle · 30 March 2022 · CJ Hole Southville
★★★★★ 5/5
GoogleThanks Cherry!
Cherry · 30 March 2022 · CJ Hole Southville
★★★★★ 5/5
GoogleBrilliant team, timely responses, professional and friendly Can't be thankful enough
Moumin · 30 March 2022 · CJ Hole Southville
★★★★★ 5/5
GoogleWas looked after by Zara. She was really patient and always in contact with me and I couldn't appreciate her more for this. Would highly recommend to anyone 👌 …
Sebastien · 30 March 2022 · CJ Hole Southville
★★★★★ 5/5
GoogleCharlotte has been a massive help in us moving! She was always there on hand to help and give us more than enough information. Lovely person to communicate with 😊 …
Ciara · 30 March 2022 · CJ Hole Southville
★★★★★ 5/5
GoogleZara helped me and my partner find a house when we were hopeless. We can’t recommend more CJ Hole and the lovely Zara! Miriam and Jenni
Miriam · 30 March 2022 · CJ Hole Southville
Agent replied
Hi Miriam and Jenni, Thank you for your feedback. Glad we were able to find you a home! Kind regards, James
★★★★★ 5/5
GoogleZara from CJ Hole was great! Seen multiple properties with her and she was always super helpful and friendly. Thanks Zara & the CJ Hole Southville team!
Merlin · 30 March 2022 · CJ Hole Southville
Agent replied
Hi Merlin, Thanks for leaving a review. Glad we were able to assist you. Kind regards, James
★★★★★ 5/5
GoogleI had the opportunity to visit a property and being accompanied by Mr Mitchell Moss. I cannot stress more how helpful, professional and friendly he was, from before the viewing to the last goodbye. Mr Moss kept a very efficient communication with me at all time, answering my email enquiries in less than an hour, always. He was professional and cortes. The property was mistakenly taken off the market and on again but he was there, reassuring that everything was fine. On the day of the viewing, he was waiting for me, he knew my name and said it properly (what a satisfaction). He was very helpful, giving relevant information about the house, and answering my questions. I know that under this difficult situation (covid), it is not very easy to do a viewing, but he was always a step in front of me, opening every door for me, showing every cabinet and talking about extension opportunity, etc. Even after the view, he asked me to please send him any question about the property as I would have his professional email. He was polite, appropriately dressed, wearing a face mask, and I felt comfortable at all time. To sum up, even though I would not make an offer on the property for different reasons, I will not doubt to contact him again as soon as I find a property suitable to my needs.
Emanuele · 30 March 2022 · CJ Hole Southville
★★★★★ 4/5
GoogleWorking with CJ Hole, Charlotte, Finn and Sion has been great so far. We had a couple of viewings lined up, found the house and off we went. Special shout out to Charlotte for being so responsive to my emails (I'm one of those frustratingly on top of things people) but she was kind, helpful and professional the whole way through! We're so excited to move into our new home on the 10th!
Lorna · 30 March 2022 · CJ Hole Southville
Agent replied
Hi Lorna,
Thank you for your review. Glad we were happy to find you a new home!
Kind regards,
James
★★★★★ 4/5
GoogleOur over all experience with CJ Hole was positive. We needed to get the house on the market quickly and they managed to turn that around for us in a couple of days. They where able to get us an acceptable offer in just over 4 weeks even with the challenges of COVID 19. Chloe Brutto's help as part of CJ Holes sales progression team was fantastic. She was easy to get hold of, quick to chase things down, and both empathetic and supportive when the sailing got a little rough. (5 stars for the sales progression)
Luke · 30 March 2022 · CJ Hole Southville
★★★★★ 1/5
GoogleWe have now finally sold our property, but at every stage of the process CJ Hole made things difficult - or simply did not provide a service at all. When raising a complaint to their branch manager, I asked him why I was receiving better service, better communication and better advice from the agent we were buying a house through. His direct quote back was: “We have significantly more properties to deal with, we cant be expected to provide that level of service”. This sums CJ Hole up to a T, they pile them high, getting as many houses as possible on their books, and don’t bother with customer service, knowing that a hot market will allow them to sell properties regardless.
Cat · 30 March 2022 · CJ Hole Southville
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
