5/5
GoogleEmma Jenkins at CJ Hole in Bristol was brilliant in helping my techno-phobic mother find a new tenant for her flat and support her through the onboarding process without her needing to navigate any online submission portals.
Trusted Agent profile · Bristol and Somerset
Verified
CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers23 reviews
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
Buyers14 reviews
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
Landlords9 reviews
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
Tenants2 reviews
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
Our offices
CJ Hole's 18 offices, most reviewed first. Each has its own page.
- CJ Hole Southville268 North Street, BS3 1JA1,595 reviews · 1,519 on Google (4.6)54 in the last 90 days
- CJ Hole Bishopston94 Gloucester Road, BS7 8BN891 reviews · 848 on Google (4.6)10 in the last 90 days
- CJ Hole Kingswood8 Regent Street, BS15 8JS675 reviews · 631 on Google (4.9)60 in the last 90 days
- CJ Hole Cheltenham1 Bath Street, GL50 1YE547 reviews · 515 on Google (4.8)9 in the last 90 days
- CJ Hole Clifton161 Whiteladies Road, BS8 2RF417 reviews · 371 on Google (4.8)1 in the last 90 days
- CJ Hole Westbury On Trym25 Canford Lane, BS9 3DQ413 reviews · 315 on Google (4.9)5 in the last 90 days
- CJ Hole Brislington46 Sandy Park Road, BS4 3PF367 reviews · 367 on Google (4.8)7 in the last 90 days
- CJ Hole Bradley StokeThe Willow Brook Centre, BS32 8BS349 reviews · 307 on Google (4.5)11 in the last 90 days
- CJ Hole Hucclecote5 Silverdale Parade, Hillview Road, GL3 3LA326 reviews · 226 on Google (4.9)18 in the last 90 days
- CJ Hole Downend5 Cleeve Wood Road, BS16 2SF308 reviews · 236 on Google (4.8)15 in the last 90 days
- CJ Hole Henleaze108 Henleaze Road, BS9 4JZ284 reviews · 271 on Google (4.8)7 in the last 90 days
- CJ Hole Burnham-On-Sea Sales64 High Street, TA8 1PE253 reviews · 252 on Google (4.7)0 in the last 90 days
- CJ Hole Worcester58 Foregate Street, WR1 1DX218 reviews · 129 on Google (4.7)0 in the last 90 days
- CJ Hole Redfield163 Church Rd, BS5 9LA176 reviews · 166 on Google (4.9)6 in the last 90 days
- CJ Hole Bishopsworth35 Church Road, BS13 8JL165 reviews · 101 on Google (4.8)30 in the last 90 days
- CJ Hole Cirencester1 Woolrich House, The Waterloo, GL7 2GA160 reviews · 111 on Google (4.8)7 in the last 90 days
- CJ Hole Weston Super MareSuite 3 Pure Offices, Pastures Avenue, BS22 7SB62 reviews · 60 on Google (4.9)0 in the last 90 days
- CJ Hole BroadwaySaddlers Barn, Kennel Lane, WR12 7DP2 reviews · 2 on Google (4.5)0 in the last 90 days
Reviews on Google
Showing 6,411 reviews on Google only. Show every review
Google5/5
GoogleVery professional company, patient and helpful when it came to the uncertainty surrounding External Wall Surveys and the subsequent re-listing process. Would recommend and would use again. Many thanks!
Agent replied
Thank you for taking the time to provide your feedback Alex. Really appreciated and thanks for the kind words.
5/5
GoogleA very easy and straight forward sale using CJ Hole, they kept us up to date from viewings right through to completion. Would highly recommend going forward.
5/5
GoogleNot only are the staff professional, they are extremely responsible and friendly, they show to their clients they truly care for them. I especially would like to praise the great attitude of Magda and Chloe, both of them are very easy going and lovely, and had provide great service along the way. Thank you for the help all along!! CindyPositiveResponsiveness
5/5
GoogleDuring what has been a difficult time, Alex and Rebecca especially have been wonderful. They were patient, helpful and most of all, responded to my questions! Thank you so much.PositiveResponsiveness, Quality, Professionalism
Agent replied · 27 May 2024
Thank you so much for your review! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team
5/5
GoogleEmily K and the team took management duties on my flat when I was out of the country for a few years and they were always super friendly, responsive, and professional. I felt reassured in their hands, and communication with them was always transparent and genuine. I will definitely go with CJ Hole again if I let my flat. Thanks Emily and co!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleExcellent service again. Thoroughly recommendPositiveResponsiveness, Professionalism
5/5
GoogleLorraine Banbury was outstanding when we worked with CJ Hole to sell a house. Her communication and care was brilliant. Cannot rate this company highly enough.PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleGood service along the tricky and unpredictable path of selling our mother's house during Covid. I think we've got there - soon to complete - thanks to the assistance of Lorraine along the way. George and Tim were charming and generally helpful.PositiveResponsiveness
5/5
GoogleExcellent servicePositiveResponsiveness, Professionalism
5/5
GoogleManaged service for my rental - great service, really friendly and helpful all the way through. Dealt with a lot of complex issues very professionally and helpfully making them far less stressful than they could have been. Really grateful to have had them managing my property for me.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery good service provided from Kerry at CJ Hole. She was very helpful and spent alot of time helping us through and to get our first mortgage. We were very pleased with their services - See you in the future.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe had a brilliant experience with CJ Hole Kingswood during the purchase of our first property. We were completely new to everything and slightly worried about the process, but everything was made so easy with the help from the team. Thank you to Eva, Donna, Vickie and Jeni for all their help during the process, and especially a big thank you to Kerry who always kept us informed throughout. Kerry was available to talk us through anything we didn’t understand, always phoned / emailed to give us updates and liaised with the vendor to get prompt answers to all of our questions. Thank you all for the best service!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe've been very impressed by the service we received from CJ Hole. Our property was listed quickly and with good promotional material produced by the team. Danny found us a buyer swiftly before passing our sale into the very capable hands of Helen in the sales progression team. The level of service we received from Helen was first-rate, who kept us informed as to progress and developments at every step of the way, with effective chasing of the other parties in the chain to get us to exchange of contracts as quickly and as smoothly as possible. The odd patch of turbulence we encountered (to be expected with any sale and purchase in a chain) was dealt with expertly, efficiently and without fuss. We'd definitely select CJ Hole again to list a property for sale.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe recently bought a property from CJ Hole. They were very professional and knowledgeable throughout the entire process. Whenever we had snags, they were very proactive and helped us always find a solution. We worked mostly with Rebecca who was very helpful and polite throughout the process.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleRecently sold a house through cjHole and the service I received from the staff within the office (specifically Cassia) was first class. She ensured that everything stayed on track and kept me advised of all developments. I would definitely recommend using CJ Hole.PositiveResponsiveness, Professionalism
Agent replied · 26 May 2024
Dear Ros, thank you for taking the time to leave us a kind review - our team really appreciate this and we wish you well in the future. Kind regards, The Cj Hole Team
5/5
GoogleWe recently purchased a house through CJ Hole Westbury-onTrym branch, and we are super satisfied about Lorraine's approach especially. She's been a star through all the process, since the beginning until the completion, informing us about every step and being spotlessly available every time we had a query about the house. Thanks CJ Hole and Lorraine!!PositiveResponsiveness, Professionalism
5/5
GoogleWe had such a great experience working with CJ Hole Kingswood. As first time buyers we were new to the whole process. Kerry, Donna, Eva, Vickie and the rest of the team were very accommodating, responsive and helped us make this whole process stress free. Thank you all so much with helping us move into our new home!PositiveResponsiveness, Professionalism
5/5
GoogleIt was the first time I used C J Hole and I have to say the service was absolutely outstanding. Ethan was truly amazing and looked after me throughout the entire process, nothing was ever to much trouble for him. He was professional, approachable, knowledge and very responsive. He really took the stress and anxiety out of the entire process. Thank you again Ethan!PositiveProfessionalism
5/5
GoogleWe have been in discussions with several of the team who have been helping manage and find tenants for us over many years. They are very professional and Chloe Fletcher has recently managed the successful search for a new tenant very well, keeping us informed at every stage.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRating only, no written review.
5/5
GoogleWe have recently bought through and now rented our property with c j hole and couldn't be happier with the service they have provided, especially Orrin for all his help going through the rental process with us he is a credit to the business.PositiveProfessionalism
5/5
GoogleWe recently moved house, and CJ Hole Cheltenham were our agents for both our sale and purchase. We viewed several types of property from their extensive listings, and found our dream home. Regarding our sale, they marketed our property to their tailored client database, and secured multiple viewings even before our listing went live; to top it off, they sold it on the first day of viewings to the first to see it! We received a first class professional service from start to finish, and can’t recommend them highly enough. They have a great team of advisers, and kept the wheels moving on both contracts so we could complete and move within the stamp duty holiday. Thank you so much.PositiveProfessionalism
5/5
GoogleGreat service provided by CJ Hole. Chloe did an amazing job working on the purchase of our first home. She was very calm and professional at the most stressful points and always very communicative. Would highly recommend.PositiveResponsiveness, Professionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about CJ Hole
Which CJ Hole office has the most reviews?
Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
Where are the CJ Hole offices?
The 18 CJ Hole offices, by town:
- Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
- Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
- Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
- Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
- Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
- Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
- Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
- Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
- Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
- Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
- Henleaze: 108 Henleaze Road, BS9 4JZ
- Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
- Kingswood: 8 Regent Street, Kingswood, BS15 8JS
- Redfield: 163 Church Rd, Redfield, BS5 9LA
- Southville: 268 North Street, Southville, Bristol, BS3 1JA
- Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
- Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
- Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
What do buyers say about CJ Hole?
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
What do landlords say about CJ Hole?
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Has CJ Hole won any awards?
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
