CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

★★★★★ 5/5

Google

Despite a couple of false starts they persevered and came up with a buyer above the asking price in the end. Many thanks to Eva in sales and Scott and Laura from the lettings management team.PositiveProfessionalism

Steve · 2 June 2022 · CJ Hole Kingswood

★★★★★ 5/5

Google

Looking for a house to rent has never been this easy and stress-free. Chloe Fletcher was so helpful every step of the way, provided me with all the information I needed, all the while being super lovely! Would definitely recommend her!PositiveProfessionalism

Brussel · 2 June 2022 · CJ Hole Bishopston

★★★★★ 5/5

Google

Very helpful through a difficult process that I knew very little about and during a difficult time. Kept me well informed at each stage and explained what was happening and whats to come. The buyer of my property proved to be "difficult" and C.J.Hole were excellent in dealing with this. All the staff were very approachable, helpful and friendly.

Dave · 2 June 2022 · CJ Hole Kingswood

★★★★★ 1/5

Google

I would never sell or purchase through this estate agents. I was supporting my elderly father who was a cash buyer to purchase a property through this agent. I telephoned them to ask to view the property the day that it came on the market. I was told by Charlotte that there was no one to view the property for over a week. I asked if we could view that evening as the property was exactly where my Dad wanted to live. She said no sorry we shut at 6pm! I asked her to call the vendor to explain and ask is he was willing to show around a cash buyer who was going to put an offer on a property the same day. She finally agreed. We viewed the property and put an offer in before we left. Charlotte answered the phone at 5:30pm. She said she would call the vendor but was unlikely to get a response the same evening as they shut at 6pm. The vendor confirmed to me afterwards, he was not contacted until the next day. When I was called by Charlotte to say the offer had been accepted, she failed to tell me that the vendor was purchasing a property that had only just gone into probate. If we had been given this information the offer would of been withdrawn due to the timescales as probate can take up to a year. Honesty is what you want from an estate agents during a very stressful time. People are human and make mistakes. I find if you make a mistake, hold your hands up and apologise and learn from your mistakes, is the best way forward. The vendor nearly lost a sale due to this and he agreed to break the chain for my father to go ahead with the purchase. Due to his age, waiting for probate was not an option. On a positive side, Charlotte was very polite and courteous. When the going got tough Claire took over. I finally was left with no option by to email the solicitors and estate agents to advise that I was withdrawing the offer the week of exchange due to the vendor stating that he wanted to wait for probate and he was not willing to break the chain. The result of this was that we exchanged contracts and agreed a completion date! The the day of completion we were waiting for the vendors solicitor to confirm they had received the funds, so the keys could be released. I had to go into CJ Hole to ask Charlotte to call them as my 87 year old father had been sat in my car for nearly 3 hours outside the estate agents. I feel as an estate agents, this should of been done without me having to ask them. My friend telephoned them to ask to view a property for her parents and they were also cash buyers. She was told the property was not available and offered to show her one in another area. When they were told that area was t suitable. They left it at that. She wasn’t asked her contact details, if she would like to go on the mailing list. I advised her to avoid this estate agents as there are more professional agents in the area. This estate agents has a lot to learn in terms of customer experience. Customers need honesty, transparency, later opening hours and flexibility. I know as both a seller and purchaser, you want and need your estate agents to be able to do all of these things and more. The majority of vendors will accommodate viewings if you as agents are willing to put yourself out. Chase the sale, right through to the end! Estate agency is no longer and has not been for years a 9am to 6pm job. Listen to what your customers needs are, act on them and learn from the feedback. Customer feedback is a golden opportunity for you to improve your business and if you want to continue to stay in business in a very competitive market, you will grab the opportunity with both hands.NegativeQuality, Professionalism

Cordell · 1 June 2022 · CJ Hole Hucclecote

★★★★★ 5/5

Google

Rating only, no written review.

Ciaran · 1 June 2022 · CJ Hole Southville

★★★★★ 5/5

Google

Cameron and Danny have been fantastic in helping us get our house sorted

Adam · 1 June 2022 · CJ Hole Southville

★★★★★ 5/5

Google

Great support and service as always from CJHole - sound advice throughout the process - found really nice buyers - drove the process through professionally - big thanks to James, Matthew, Ben and Zara

Harvey · 1 June 2022 · CJ Hole Southville

★★★★★ 5/5

Google

Helpful and diligent staff, with a swift application process. Cameron is very easy to deal with and professional. Looking forward to moving in!

Charlie · 1 June 2022 · CJ Hole Southville

★★★★★ 5/5

Google

CJ Hole Southville were great from start to finish. Everyone we encountered was friendly, honest and efficient. Definitely wouldn't hesitate to buy/sell through them in the future.

George · 1 June 2022 · CJ Hole Southville

★★★★★ 1/5

Google

I left one of their properties 2 months ago and I still haven't received my deposit. I've called multiple times, sent emails and contacted them through their online chat! They don't care they've made no attempt to contact me and when I've spoken to them they say the relevant person is busy and will contact me back later.

Tom · 1 June 2022 · CJ Hole Southville

★★★★★ 5/5

Google

Super efficient and friendly service from Danny! Very enthusiastic and accommodating, was able to have an online viewing and send off a holding deposit within 24 hours! Absolutely would recommend for comprehensive and quick service!

Alex · 1 June 2022 · CJ Hole Southville

★★★★★ 5/5

Google

Hollie Stanton did a superb job along with the rest of the CJ Hole Team in selling my house in the most trying circumstances. U I highly recommend these consummate professionals.PositiveResponsiveness, Quality, Professionalism, Value

Colin · 31 May 2022 · CJ Hole Brislington

★★★★★ 5/5

Google

High quality and professional. I purchase a property with them and they have been very helpful, responsive and supportive throughout. Highly recommended.PositiveQuality, Professionalism

Fung · 31 May 2022 · CJ Hole Westbury On Trym

★★★★★ 5/5

Google

The CJ Hole team, and particularly Kerry, were outstanding. The communication was excellent, and they made what was a very stressful experience bearable with a calm, professional yet warm attitude. Kerry really went the extra mile and I am very grateful for her experience and insight. I whole-heartedly recommend CJ Hole Kingswood.PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 31 May 2022 · CJ Hole Kingswood

★★★★★ 5/5

Google

House is very clean and staff (Magda) was very considerate and came in very helpful after several months of house search.PositiveValue

Temi · 31 May 2022 · CJ Hole Bishopston

★★★★★ 5/5

Google

I contacted Matt about a property that came up and attended the viewing, Melissa his colleague greeted us, she was extremely professional about her job and very confident in explaining everything which made us feel at ease, Matt then helped us secure the property and made it a quick,easy and smooth process. Matt and Melissa are an asset to CJ Hole and take pride in what they do. Couldn't recommend more A+PositiveResponsiveness, Quality, Professionalism

Billy · 31 May 2022 · CJ Hole Burnham-On-Sea Sales

★★★★★ 1/5

Google

I am renting a property in Charlton Hayes, and the property is managed by CJ Hole Bradley Stoke. Absolutely terrible…. The shower broke on the 2nd of July, today the 12th of July still unfixed. Shower unit can be bought from BandQ or Screwfix of the shelf but . Apparently a contractor has been awarded the job and are waiting for the part. It is a shower unit not an aerospace engine, how long it take to be delivered? This is the ONLY shower in the flat. I asked today if someone can actually go and get it from screwfix but the answer was no , basically stay and stink even if I pay £1000 per month Appalling and unprofessional, from a bunch of underpaid young people which they call themselves professional! Alex TeodoruNegativeQuality, Professionalism, Value

Bobby · 31 May 2022 · CJ Hole Bradley Stoke

★★★★★ 5/5

Google

I am very grateful to Tim Pepper who has been patient and professional from the beginning of our sale, and a special thank you to Lorraine Banbury sales progressor who dealt with all aspects of the chain and kept on working with all persons involved with weekly updates or on request. thank CJ hole Henleaze

Fabio · 31 May 2022 · CJ Hole Henleaze

★★★★★ 5/5

Google

We've just sold our flat with CJ Hole and the whole experience has been exceptional! We got an asking price offer within a few days and has only been 2-3 months until we exchanged. Everyone I've dealt with answers emails and phone calls promptly and have really helped push through the sale quickly.PositiveResponsiveness

Ellie · 29 May 2022 · CJ Hole Redfield

★★★★★ 5/5

Google

Outstanding service provided throughout the process, giving a quality service & ultimately providing a problem free sale ! High Recco, & thank you . Malcolm ClancyPositiveResponsiveness, Professionalism

Malcolm · 29 May 2022 · CJ Hole Henleaze

★★★★★ 5/5

Google

Really impressed with the service, always helpful and responsive to any queriesPositiveResponsiveness, Professionalism

Laura · 29 May 2022 · CJ Hole Bishopston

★★★★★ 5/5

Google

Professional, responsive and helpfulPositiveResponsiveness, Professionalism

Jack · 29 May 2022 · CJ Hole Cheltenham

★★★★★ 5/5

Google

AwfulPositiveResponsiveness, Quality, Professionalism, Value

Georgia · 29 May 2022 · CJ Hole Cheltenham

★★★★★ 5/5

Google

We are currently house hunting and Taylor has been great, providing us with info and keeping us in the loop of any new houses that fit our criteria. He's been happy to answer any of our questions and making what is a stressful process, especially as we are relocating, a lot easier. Thanks Taylor 👍PositiveResponsiveness, Professionalism

Sara · 29 May 2022 · CJ Hole Bradley Stoke