Trusted Agent profile · Bristol and Somerset

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CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,188 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,419

Reviews on Google

All 18 offices

Facebook logo

4.2 / 5

62

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

379

Reviews on Trustpilot

All 18 offices

allAgents logo

278

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 6,411 reviews on Google only. Show every review

5/5

Google

I am a painting and decorating contractor in Cheltenham and have been completing projects for CJ hole for the last 3 years. I am their main contractors and it’s always a pleasure doing business with this company. I work closely with Justin, Thomas & Andy from the Letting Property Management team who I find to be friendly, punctual and responsive. Our projects always run smoothly and effortlessly with thanks to our close working relationship. I would highly recommend this company to anyone looking to buy or rent a property.

Out · 4 June 2022 · CJ Hole Cheltenham

5/5

Google

I would highly recommend all the team at CJ Hole. A professional, personalized, and pleasant experience from the beginning to completion. Special thanks to Tim & Lorraine who provided such responsiveness and regular updates throughout. The icing on the cake: good humour and service with a smile! Thank you.

Alison · 4 June 2022 · CJ Hole Henleaze

Agent replied · 4 June 2023

Hi Alison, thank you for this. Lorraine and Tim, were both happy to receive your sweet words. Kind regards, CJ Hole

1/5

Google

Rating only, no written review.

Shannon · 4 June 2022 · CJ Hole Bradley Stoke

Agent replied

Good afternoon Shannon. Thank you for your review, although with no comment it does make it very hard for us to investigate your possible discontentment. If you do have any feedback for us, please call the office on 01454626300 or email bradleystoke@cjhole.co.uk, we would love to hear from you. Regards, CJ Hole Bradley Stoke.

5/5

Google

Our experience selling with C J Hole has been exceptional! From sales right through to exchange we have been so grateful of the excellent services provided to us. Julian was so patient with us while it took us some time to go to market and so flexible working at our pace which was eventually a very quick market and sell to meet our needs, he was always available and on offer to provide really helpful and comprehensive advice. Taylor was excellent with our viewings and offers, so friendly, willing and enthusiastic - getting us all the info we needed to make decisions and again offered himself to be available for any advice we needed along the way of our sale and onward purchase. Then Helen, well what can I say! Helen is absolutely fantastic and certainly goes above and beyond when it gets to progression - offering me all the assurance I needed, regularly updating us and keeping all parties in touch and on track - even hanging on after hours when awaiting important emails! She is an absolute star and a credit to your team! Thank you so much to the C J Hole team! You are amazing! Katie & James Chiddy

Katie · 4 June 2022 · CJ Hole Bradley Stoke

5/5

Google

I was pleasantly surprised by CJ Hole at Redfield. Be aware that although they are part of a chain, each estate agent is franchised, I found this out after trying to drop keys for my place at another agency. The sale itself was a slow start due to covid and my property being slightly tricky to sell. I lived in an apartment block and had management fees, ground rent etc. After a little advice over how to present the property, photo's were taken and after three viewings a buyer was found. I was informed the buyer had a good deposit, good job and a mortgage already agreed in principle. This seemed like a good prospect, and a sale was agreed. Finding a buyer seemed like the easy bit, Bonnie from CJ Hole worked tirelessly behind the scenes overcoming problems as they came to make sure the deadline was met. Overall a good service all.PositiveResponsiveness, Quality, Professionalism, Value

Robert · 4 June 2022 · CJ Hole Redfield

5/5

Google

CJ Hole made selling our flat (during a pandemic and stamp duty cut!) an absolute breeze from start to finish. James, Rebecca, Alex and the rest of the team were incredibly professional, friendly and helpful throughout. They were also really flexible in rearranging viewings when we needed to and talked us through every step of the process. We couldn’t recommend them more highly.PositiveResponsiveness, Quality, Professionalism, Value

Katie · 4 June 2022 · CJ Hole Clifton

Agent replied · 3 June 2024

Thank you so much for your review! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team

5/5

Google

They did an excellent job, sorting us out our new home. Value at 1% was standard.PositiveResponsiveness, Quality, Professionalism

David · 4 June 2022 · CJ Hole Westbury On Trym

5/5

Google

First class service from start to finish. Friendly and always helpful. Thanks to Tim and his team.PositiveResponsiveness

Stuart · 4 June 2022 · CJ Hole Hucclecote

Agent replied · 3 June 2024

We really appreciate your review and are glad the service received was so positive. All the best, CJ Hole Hucclecote.

5/5

Google

ETHAN and the entire CJ HOLE team are very professional. They assisted me in renting a UK property in Hong Kong, and provided a lot of advice for me who are new to the UK.PositiveResponsiveness

Fong · 4 June 2022 · CJ Hole Cheltenham

5/5

Google

A team of individuals who work as a team to achieve the best possible results for their clients. Many thanks for all of your efforts in doing all that was necessary to get to completion and us into our new home.PositiveResponsiveness, Professionalism

JdW · 3 June 2022 · CJ Hole Cheltenham

5/5

Google

We cannot thank you enough for your excellent service. From the very beginning we were so impressed with the professional attitude shown by everyone involved with the sale of our property. From the initial valuation which came with excellent suggestions of how to best present the property, to the app which kept us fully informed of the progress of the sale. With the help of the sales progression team the whole operation was completed in record time ( just seven weeks). Well done all at C J Hole!!PositiveResponsiveness, Quality, Professionalism, Value

John · 3 June 2022 · CJ Hole Brislington

5/5

Google

C J Hole helped me to sell my mum's house in Westbury-on-trym and I have found them all to be extremley helpful, friendly and professional. I grew up in Bristol and C J Hole has been around for a long time and they are still up there as one of the best estate agents in the city. I would highly recommend them. Many thanks to Tim, Cleo and all the team who all did an amazing job.PositiveResponsiveness, Quality, Professionalism, Value

Christine · 3 June 2022 · CJ Hole Westbury On Trym

5/5

Google

The team at CJ Hole have been exemplary throughout the entire sales process when buying our first home. Whilst I have nothing but good things to say about the whole team, Kerry in particular was fantastic in ensuring everything ran smoothly from start to finish. Would highly recommend.PositiveResponsiveness, Professionalism

Oliver · 3 June 2022 · CJ Hole Kingswood

5/5

Google

C J Hole helped me to sell my mum's house in June and it really wasn't a straightforward sale for many reasons but I couldn't have done it without them. The help I received from Tim and Cleo and everyone else at the branch was second to none. Cleo was very professional and responsive and liaised on a daily basis with everyone involved in the sale. I couldn't fault the service I received from them and would highly recommend them to anyone looking to sell their property.PositiveResponsiveness, Quality, Professionalism, Value

Christine · 3 June 2022 · CJ Hole Henleaze

5/5

Google

We have recently completed selling our home through CJ Hole and buying through another agent. In comparison to the other agents in the chain, the team at CJ Hole, Cleo in particular, were outstanding in their handling of what became a very long and stressful process. Thanks again for making it happen when it seemed impossible! We are very happy and wouldn’t hesitate to recommend you. Wishing you all a very happy Christmas🥂PositiveResponsiveness, Professionalism

Kirsty · 3 June 2022 · CJ Hole Henleaze

5/5

Google

We would thoroughly recommend the team (Lorraine in particular) at CJ Hole Henleaze. They were excellent at communicating with us to guide us through buying a house, including a very drawn out exchange/completion process (none of the issues were due to CJ Hole). Lorraine did an excellent job of keeping in touch with us, our solicitors and the sellers' side. While we don't plan to move again soon, we'd definitely do so through CJ Hole..PositiveResponsiveness, Quality, Professionalism, Value

Katie · 3 June 2022 · CJ Hole Henleaze

Agent replied · 2 June 2024

Hi Katie, thank you for your lovely review and we are so glad to hear you would use our services again. Kind regards, The CJ Hole Team

5/5

Google

I have rented a property from CJ Hole and the service that we received was nothing short of incredible. We worked with Ethan and assisted us every step of the way. His service can not be faulted. He and the whole team at CJ Hole are absolutely incredible.PositiveProfessionalism

Adrian · 3 June 2022 · CJ Hole Cheltenham

5/5

Google

Sold our property with CJ Hole, really easy to deal with from start to finish. Everything went smoothly with really good communication and assistance from Chloe. Would definitely recommend them.

Dan · 3 June 2022 · CJ Hole Brislington

5/5

Google

Excellent and professional service from start to completion. Both Mitchell and Matthew were extremely knowledgeable and friendly while showing us around houses and suggesting houses/areas that might suit us. Chloe has also been fantastic - always available to answer any questions, keeping us in the loop at all times, and seamlessly liaising with the sellers, solicitors and mortgage company to get the purchase of our first house over the line. The CJ Hole team took away all the stresses of house buying/moving. It's clear that they care about their clients, and we will always use their services in the future. Highly recommend!

Millie · 3 June 2022 · CJ Hole Brislington

5/5

Google

Cameron and Zara were incredibly polite and helpful in answering all our questions quickly, in person, over email and phone-call. We hadn't had much luck anywhere else but CJ didn't let us down. We had issues moving in with the white goods not being there but within 3 hours, Duncan and Joanna had sorted this for us

Niall · 3 June 2022 · CJ Hole Southville

5/5

Google

I had a brilliant experience buying my first home via CJ Hole, specifically the Clifton office. Josh Bradbury in particular was a real star, and I'm very grateful to him and his colleagues for helping us through the stresses of buying a house. Thanks CJH, highly recommended!PositiveResponsiveness, Quality, Professionalism

Adam · 2 June 2022 · CJ Hole Clifton

Agent replied · 1 June 2024

Thank you so much for your review! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team

5/5

Google

We have recently started the process of renting a flat marketed by CJ Hole, and were given lots of guidance on every step needed to complete the documents etc. Michael from the lettings team was so helpful and responsive, would definitely recommend!PositiveResponsiveness, Quality, Professionalism

Mia · 2 June 2022 · CJ Hole Bishopston

5/5

Google

A good team who managed the sale of our late mother's house well. Communication was good and any issues raised, resolved quickly.PositiveResponsiveness, Quality, Professionalism, Value

Christopher · 2 June 2022 · CJ Hole Westbury On Trym

5/5

Google

I have now used CJ Hole Westbury as a buyer and a seller. I would very much recommend them. They are very responsive and particularly good at communication and chasing to get sales through to completion. They were always very accommodating.PositiveResponsiveness, Quality

Lauren · 2 June 2022 · CJ Hole Westbury On Trym

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

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