5/5
Lorraine Banbury deserves a special mention for being so helpful and cheerful. A pleasure to do business with.PositiveResponsiveness, Professionalism

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,411 reviews on Google only. Show every review
5/5
Lorraine Banbury deserves a special mention for being so helpful and cheerful. A pleasure to do business with.PositiveResponsiveness, Professionalism
5/5
From beginning to end of my house sale everyone at CJ Hole in Kingswood was very helpful and very professional. From Donna who came and valued the property to Kerry who progressed this through (to name a few) my experience of CJ Hole in Kingswood is that it is a very professional office - I was kept up to date with the progress of my sale and my questions/queries were always responded to promptly. I would highly recommend using them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
We love our new flat, thanks CJ Hole for making the process so easy!PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your review! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team
5/5
Tim O'Sullivan valued and marketed my mother's house for us and achieved a very quick sale near to the asking price. The sale became more complicated due to probate being required. Tim helped us through the process and kept the buyer onside. He was always available via email or 'phone and kept us informed at all times. He was a good source of advice and help, for example, recommending and arranging an excellent and cost effective house clearance company. I have no hesitation in recommending Tim personally and CJ Hole as agents.PositiveResponsiveness, Professionalism
Thank you for leaving us a review, it is appreciated. We're so glad we were able to help, and hopefully made the process less stressful for you. All the best.
5/5
CJ Hole has proved to be an excellent choice for letting and managing our property. The team have always acted professionally and promptly, and they have helped us negotiate a few tricky issues with care and attention. Special mention to Laura and Scott, both of whom have been incredibly helpful.PositiveResponsiveness, Professionalism
5/5
Trying to sell a house when you live 125 miles away from Kingswood, is always going to be challenging, but the team at CJ Hole made the process as painless as possible. From the time they first made the valuation for probate, I felt comfortable and confident in their abilities. Although they may not have been immediately available to answer calls, they always managed to return my calls promptly, and if not able to answer my questions straight away, would find the solution within a short time. Nothing was too much trouble for the team. I don’t want to single out any particular member of the Kingswood team, as they all work as a cohesive group, always answering the phone in a friendly and cheerful way. They keep each other informed of developments, as well as keeping me aware of what was happening. I would certainly recommend CJ Hole and would use them again, if the circumstances arise. Marlene HollidayPositiveResponsiveness, Quality, Professionalism, Value
5/5
The service we received from CJHole Kingswood was outstanding; professional, friendly and helpful throughout. The whole process was quick and easy and our house was sold within a few weeks of meeting with Eva. We sold for a lot more than the other agents had quoted us so we were very pleased with the outcome. We would definitely use them again in the future and have recommended them to friends and family. Thanks to all the team, especially Eva who went out of her way to give a great service.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Thank you Eva for all of your kind and professional support during a difficult time. You clearly are a huge asset to your team and I would highly recommend your professionalism, valued steer and quick, efficient responsiveness!PositiveResponsiveness, Quality, Professionalism
5/5
I have been in business with C J Hole for the last 5 years and to date I can honestly say that they, in particular Orrin, has very reliable and his performance has been very satisfying.PositiveResponsiveness, Professionalism
5/5
C J Hole was our sellers estate agents and they regularly supported us in interactions with the seller and solicitors. Many thanks to Jenni who suffered through many of my phone calls!PositiveResponsiveness, Professionalism
5/5
We have had an outstanding experience with CJ Hole. All the team was very friendly and helpful. Especially thanks for Ethan, who found us a house that matched our requirements. I would definitely recommend CJ Hole my friends and would be happy to use them again in future.PositiveResponsiveness, Quality, Professionalism, Value
5/5
The team in Clifton were fantastic. Very professional and communication was great throughout the entire process.
Thank you so much for your review! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team
5/5
Kerry kept us well informed throughout our sale and when our buyers agent fell short, managed the bottom of the chain exceptionally in spite of other very difficult third parties. Every call was answered despite the hectic nature of the stamp duty holiday and appropriate cover was always available. A shout out to Oscar as well who conducted most of the viewings who was always cheerful and knowledgeablePositiveResponsiveness, Quality, Professionalism, Value
5/5
We bought our first home recently and Kerry at CJ Hole was our agent, she was amazing to work with, super responsive and made the whole process very smooth. We can't thank Kerry and CJ Hole enough!PositiveResponsiveness, Quality, Professionalism
5/5
Tim is very helpful and professional and honest to all partiesPositiveResponsiveness, Professionalism
Thank you for your review it is appreciated.
5/5
I recently bought my first flat through CJ Hole. From start to finish they were friendly and professional. I was mainly in contact with Charlotte. She regularly kept me to up to date with how the sale was progressing and was very helpful when there was a bit of a niggle in the process. She made purchasing my first property easy and surprisingly un-stressful. Would definitely recommend. Thank you!PositiveResponsiveness, Professionalism
Thank you for leaving such a positive review Sophie. We're very glad you were happy with the service you received.
5/5
We have used CJ Hole twice as selling agents in the last 8 years and on both occasions the service has been of a consistently high standard. Most recently George and his team have been excellent with regular updates on progress. Cleo the post-sale facilitator is brilliant, it's so important to be updated with progress on the conveyancing, there's nothing worse than hearing nothing from anyone for weeks as was our experience with a recent sale in Cheshire. Please, CJ Hole, open an office in Cheshire!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Rebecca and the team at CJ Hole did their utmost to assist me in a smooth and swift purchase. Everyone I've dealt with has been friendly, efficient and good humoured which has made a stressful process much easier to navigate. Thank you so much.PositiveResponsiveness, Professionalism
Thank you so much for your review! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team
5/5
Cleo and the team were very helpful in our purchase, responding extremely quickly and dealing with the issues that arose to ensure everything went as smoothly as possible, highly recommended.PositiveQuality, Value
4/5
We sold our house through CJ Hole last year and Lorraine was absolutely amazing. She kept things moving, chasing all the parties in the chain, always knew exactly what was happening and was great at keeping us informed. We were certainly hard-work clients, with one failed sale and two failed purchases, but she stuck with us throughout and got us to our desired pre-Christmas completion. I don't think we could have done it without her! Lorraine is absolutely 5 stars; I've only given a 4-star rating just because some of the other agents who we initially dealt with during our viewings didn't have quite the same level of efficiency or enthusiasm.PositiveResponsiveness, Professionalism
5/5
Helpful and made the moving process simple.PositiveResponsiveness, Professionalism
5/5
CJ Hole sold our house for us recently and the service was great. Very responsive on calls and emails along with feedback from viewings. Good negotiating and always very helpful. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
5/5
We bought our house through CJ hole back in September last year and I was very impressed with the service. They kept us updated every step of the way. Definitely recommend!PositiveResponsiveness, Quality, Professionalism
5/5
I have viewed a few properties through CJ hole and have found them all to be of high standard. In addition the service I received when renting my recent property was fantastic . Ethan Marlborough, who is based at the Cheltenham office, was extremely informative, professional and polite at all times- a really lovely chap !
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.