5/5
Zara & cam were amazing

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,411 reviews on Google only. Show every review
5/5
Zara & cam were amazing
5/5
This review is specifically regarding Duncan & Charlotte from the rental team who are absolutely outstanding. Always available and happy to help and support however they can. From meeting contractors at the property when I couldn’t to supporting with the sale. Thank you so much
5/5
Second time folks at CJ Hole have found tenant for me, swiftly and efficiently.
5/5
Danny could not have been more attentive in helping us find our letting. Prompt replies with lots of information given. Thankful and impressed.
5/5
We thank our lucky stars that we chose CJ Hole Kingswood to sell our home in St George. It wasn't a straight forward sale due to the nature of the house, but we had expertise and reassurance from the whole team throughout which kept us calm and positive. We had no idea how to sell a house and have learned lots along the way, but honestly felt like we had the BEST team leading us and we quite rightly trusted their advice through to sale and glad we did. A huge thank you to Kerry, Eva, Donna, Vickie, Isaac and Jeni - you all have incredible customer service skills and patience answering all our questions!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Hollie was very responsive and a great go-between between me and the vendor. Very helpful!PositiveResponsiveness
5/5
CJ Hole have been consistently professional and communicative throughout the buying process during a very busy market. Cleo managed the sale and worked very hard to liaise between parties and speed up the process where possible. Thanks!PositiveResponsiveness, Professionalism
5/5
Just got our keys from CJ Hole. Didn't expect we would exchange on time with miscommunications among solicitors. However Lorraine didn't give up and managed to pulled it all through last day! If we are selling in the future, we will definitely use CJ Hole!PositiveResponsiveness, Professionalism
5/5
I have recently purchased a house and cannot praise Cleo high enough for her assistance in making this process so smooth and stress-free. I really appreciated her call to introduce herself and then she kept me updated on a weekly basis regarding the progress of the purchase. Cleo acted in a very professional and friendly manner and clearly explained every stage of the process to me. She is a valuable member of the CJ Hole team!PositiveResponsiveness, Quality, Professionalism
5/5
We moved house about 6 months ago now and like most moves not everything went perfectly but CJHole were absolutely brilliant. I could always get hold of someone to talk to and they got in touch with me regularly to see how things were going. I felt confident buying a house through them and will likely list with them if we move in future! Thanks for making the process easier. AnnPositiveResponsiveness, Quality, Professionalism
Thank you very much for your review Ann, it is appreciated. Wishing you all the best.
5/5
We have recently moved to Tewkesbury, and the experience with C J Hole was excellent, from start to finish! Orrin was super friendly and helpful, and the whole process was so smooth.PositiveResponsiveness, Quality, Professionalism, Value
4/5
I viewed a property advertised and managed by C J Hole and was moving in 3 weeks later. All staff have been very responsive to any queries throughout and able to point me in the right direction of people who could help if they couldn't assist. They are very friendly and made being a first time tenant fairly straight forward for me.PositiveResponsiveness, Professionalism
5/5
I had a great experience with CJ Hole, Magdalena Marciniak was our agent and she was super helpful and extremely lovely, she helped us through the entire process and always made sure we knew exactly what was going on.PositiveResponsiveness, Professionalism
5/5
My wife and I are looking to emigrate from South Africa and requested advice and assistance from the Cheltenham branch regarding property renting. Great professional and friendly help from Ethan. We now feel very comfortable going forward with his guidance. Many thanks for the insights.
5/5
CJ Hole have been great start to finish in helping us sell our house and also helping us to find a new one. They have been brilliant at keeping us informed throughout the process and always on hand to answer our questions and guide us through the process. I can't recommend them highly enough!
Hi Christopher, we are so happy we could help with both buying and selling your home. Thank you, CJ Hole
5/5
always use CJ Hole to find tenants, very professional service, highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Had a very easy and pleasant experience with CJ Hole. Magda was incredibly helpful and a delight to liaise with!PositiveResponsiveness, Professionalism
5/5
Just rented a property with CJ hole, the whole process was quite fast and keeping us well informed about every stage. Everything felt quite professional with a touch of friendliness to smoothen up process. Thanks to Magda for quick followups and response time for any of our queries.looking forward for stay.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Brilliant experience with selling my harbourside flat during a difficult time! The team were professional, really helpful & made the whole experience so much easier from start to finish! Thank you for everything & I would definitely recommend using CJ Hole Clifton!PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your review! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team
5/5
Laura at CJ Hole has been incredible handling the start to end process of letting our property through them. She's so professional, prompt and extremely knowledgeable about legal issues. She's helped us navigate some tricky situations calmly and made everything so much less stressful than it would have been. I highly recommend Laura and CJ Hole.PositiveResponsiveness, Professionalism, Value
5/5
I had a fantastic and very professional experience when letting with CJ Hole, especially with Orin and Ethan who dealt with the let. Highly recommend 😊 thanks again for a smooth process.PositiveResponsiveness, Professionalism
5/5
Rebecca was brilliant in assisting in our move to Bristol. Very personable and quick to respond to any quires that were going onPositiveResponsiveness
5/5
Chloe was absolutely instrumental in the purchase of my flat, I don't think it would have happened without her! A highly professional, yet approachable service. I was kept well informed throughout and have had a brilliant experience with CJ Hole Southville, thank you!PositiveResponsiveness, Quality, Professionalism
5/5
I had a fairly torrid experience with another estate agent - I had travelled from London for the viewing and despite two calls prior and an email confirming - it was cancelled 30 minutes before my arrival as the property was let. Enter CJ Hole and the extremely professional and personable Zara - who not only secured the viewing of a beautiful property but guided me through the whole process with knowledge, humour and above all - patience (I was in constant contact!). Thank you CJ Hole and above all thank you Zara - an absolute credit to the agency.PositiveResponsiveness, Quality, Professionalism
Hi B B, Glad we were able to help find you a property, hope you are happy with it. Kind regards, James
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.