1/5
GoogleWorst estate agent ever !!! Stay away if you can !!!
Trusted Agent profile · Bristol and Somerset
Verified
CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers23 reviews
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
Buyers14 reviews
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
Landlords9 reviews
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
Tenants2 reviews
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
Our offices
CJ Hole's 18 offices, most reviewed first. Each has its own page.
- CJ Hole Southville268 North Street, BS3 1JA1,595 reviews · 1,519 on Google (4.6)54 in the last 90 days
- CJ Hole Bishopston94 Gloucester Road, BS7 8BN891 reviews · 848 on Google (4.6)10 in the last 90 days
- CJ Hole Kingswood8 Regent Street, BS15 8JS675 reviews · 631 on Google (4.9)60 in the last 90 days
- CJ Hole Cheltenham1 Bath Street, GL50 1YE547 reviews · 515 on Google (4.8)9 in the last 90 days
- CJ Hole Clifton161 Whiteladies Road, BS8 2RF417 reviews · 371 on Google (4.8)1 in the last 90 days
- CJ Hole Westbury On Trym25 Canford Lane, BS9 3DQ413 reviews · 315 on Google (4.9)5 in the last 90 days
- CJ Hole Brislington46 Sandy Park Road, BS4 3PF367 reviews · 367 on Google (4.8)7 in the last 90 days
- CJ Hole Bradley StokeThe Willow Brook Centre, BS32 8BS349 reviews · 307 on Google (4.5)11 in the last 90 days
- CJ Hole Hucclecote5 Silverdale Parade, Hillview Road, GL3 3LA326 reviews · 226 on Google (4.9)18 in the last 90 days
- CJ Hole Downend5 Cleeve Wood Road, BS16 2SF308 reviews · 236 on Google (4.8)15 in the last 90 days
- CJ Hole Henleaze108 Henleaze Road, BS9 4JZ284 reviews · 271 on Google (4.8)7 in the last 90 days
- CJ Hole Burnham-On-Sea Sales64 High Street, TA8 1PE253 reviews · 252 on Google (4.7)0 in the last 90 days
- CJ Hole Worcester58 Foregate Street, WR1 1DX218 reviews · 129 on Google (4.7)0 in the last 90 days
- CJ Hole Redfield163 Church Rd, BS5 9LA176 reviews · 166 on Google (4.9)6 in the last 90 days
- CJ Hole Bishopsworth35 Church Road, BS13 8JL165 reviews · 101 on Google (4.8)30 in the last 90 days
- CJ Hole Cirencester1 Woolrich House, The Waterloo, GL7 2GA159 reviews · 111 on Google (4.8)7 in the last 90 days
- CJ Hole Weston Super MareSuite 3 Pure Offices, Pastures Avenue, BS22 7SB62 reviews · 60 on Google (4.9)0 in the last 90 days
- CJ Hole BroadwaySaddlers Barn, Kennel Lane, WR12 7DP2 reviews · 2 on Google (4.5)0 in the last 90 days
Reviews on Google
Showing 6,411 reviews on Google only. Show every review
Google5/5
GoogleGreat service and professionalism shown by all at CJ Hole, thanks guys
5/5
GoogleGreat service, very quick to organise viewings. Danny and Cameron were both wonderful.
5/5
GoogleWe got quick response from Letting Negotiator. Compared to other agencies great service.
5/5
GoogleGreat service with efficient and clear communication. Cameron was really helpful in the process of securing us a lovely flat- many thanks Cameron!
1/5
GoogleRating only, no written review.
1/5
GoogleTrash
5/5
GoogleRecently moved into a property managed by cj hole couldn’t get though to property management to help deal with an urgent maintenance request so spoke to Alexander Robinson-burge who has works in a different department who helped speed up the help I required
Agent replied
Hi ethan, Sorry to hear about the issue but glad we managed to get it sorted for you. Hopefully a few less issues in the remainder of your time at the property! Gareth M Head of New Business
5/5
GoogleAlex at CJ Hole did an excellent job of conducting a virtual viewing with us. Communicative, honest and responsive - I would recommend his services.
5/5
GoogleAfter being badly let down by another local agent, we approached CJ HOLE Bradley Stoke. George went above and beyond to list our rental property quickly and we were found a tenant within a few days. We found all the staff to be polite and professional. Many thanks.
5/5
GoogleCJ Hole we’re excellent from start to finish Cleo worked tirelessly to help achieve our move and was helpful and professional at all times
5/5
GoogleThe whole process from initial valuation visits, through viewings and the sale were handled in a professional and efficient way. Communications were always on time and complete. One reason we initially selected C J Hole as our agent was presentation, in particular the quality of the photography and brochures compared to other agents. Thanks to the whole team at C J Hole Cheltenham.
Agent replied
Hi Wilma, I understand you've had a bad experience with us regarding your deposit. I want to assure you we do everything we can to please our customers and make them feel comfortable during each step of the process. Feel free to reach out to our team on 01206 863900 to rectify this - we'd be happy to help!
5/5
GoogleI bought a house through CJ Hole and was impressed by the way they kept in contact throughout the process. It was helpful to have a way to communicate with the vendors separate from the solicitors.
Agent replied
We are thrilled to hear this and were happy to help. Thank you, The CJ Hole Team
5/5
GoogleI viewed a property with Ben Edis and he emailed me property details when a property became available. Fantastic at his job and a lovely person. I highly recommend Ben
5/5
GoogleA huge thank you to everyone at the Bishopston CJ hole who from start to finish of selling our home, were simply just fantastic! Going above & beyond & then ensuring completion of our property with such a friendly & professional manner at all times. Highly recommend for both sellers & purchasers.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent Service and very responsive!
5/5
GoogleC J Hole helped me to sell my mum's house in June and it really wasn't a straightforward sale for many reasons but I couldn't have done it without them. The help I received from Tim and Cleo and everyone else at the branch was second to none. Cleo was very professional and responsive and liaised on a daily basis with everyone involved in the sale. I couldn't fault the service I received from them and would highly recommend them to anyone looking to sell their property.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCannot recommend them highly enough. Ben J was excellent when showing me round the flat, had all the information I wanted (and some I didn't even know I wanted!) and was very patient as I walked around multiple times showing my parents on video calls, despite it being nearly 6pm. Prompt responses to emails and phone calls, and nothing but upfront professionalism through the entire buying process! I'd give 6 stars if I could UPDATE: 7 months later and I'm in! Hands down one of the most stressful experiences of my life but Zara at CJ Hole made it her mission to push the sale through. The world would be a much better place if everyone approached their job with the same degree of professionalism and competence that Zara did!
5/5
GoogleAlways friendly, helpful & professional. They reply promptly to any queries and are very on it with new rules and regulations. Thank you!
Agent replied
Thank you for your review Nick, it means a lot to the team. We'll ensure this level of service continues for you!
5/5
GoogleCannot recommend them highly enough. Ben J was excellent when showing me round the flat, had all the information I wanted (and some I didn't even know I wanted!) and was very patient as I walked around multiple times showing my parents on video calls, despite it being nearly 6pm. Prompt responses to emails and phone calls, and nothing but upfront professionalism through the entire buying process! I'd give 6 stars if I could UPDATE: 7 months later and I'm in! Hands down one of the most stressful experiences of my life but Zara at CJ Hole made it her mission to push the sale through. The world would be a much better place if everyone approached their job with the same degree of professionalism and competence that Zara did!
5/5
GoogleGreat company who helped with the refurbishment works and finding great tennants.....couldn't rate highly enough
5/5
GoogleVery good and friendly sales team who kept me informed throughout the transaction and led me to completion. Thank you.
5/5
GoogleExcellent service throughout! I was buying my first home and and nervous and confused about the process. CJ Hole were very helpful and reassuring. Highly recommend.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about CJ Hole
Which CJ Hole office has the most reviews?
Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
Where are the CJ Hole offices?
The 18 CJ Hole offices, by town:
- Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
- Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
- Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
- Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
- Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
- Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
- Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
- Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
- Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
- Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
- Henleaze: 108 Henleaze Road, BS9 4JZ
- Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
- Kingswood: 8 Regent Street, Kingswood, BS15 8JS
- Redfield: 163 Church Rd, Redfield, BS5 9LA
- Southville: 268 North Street, Southville, Bristol, BS3 1JA
- Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
- Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
- Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
What do buyers say about CJ Hole?
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
What do landlords say about CJ Hole?
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Has CJ Hole won any awards?
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
