Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,411 reviews on Google only. Show every review
5/5
GoogleMichael was fantastic and helped us to rent a house we loved in a really tricky market. Good agents that advocate for tenants can be hard to come by, but he was friendly, efficient and worked with the landlord to make sure our move work for us.
Thank you so much for our review Abbie, best wishes for the future
5/5
GoogleTim and the team did a wonderful and professional job from start to finish. Very happy. They made the selling process easier and would highly recommend them Thank you guys
Hi Sherry, we are glad we could make the process easier for you. Thank you, The CJ Hole Team
5/5
GoogleA genuinely professional service. Good communications all the way through.
Thanks for leaving the review Chris - much appreciated! CJ Hole Team
5/5
GoogleVery helpful from start to finish. Reassuring. Down to earth. Kept in touch throughout with weekly updates. Great team.
Hi Charlotte, thank you for you review. Kind regards, The CJ Hole Team
5/5
GoogleIt took forever to complete but that was down to the Managing Agent, Lorraine has been a star keeping everyone chased and getting us to completion.
Lorraine was so pleased to hear this, thanks for your review. Kind regards, CJ Hole
5/5
GoogleTim and the team did a wonderful and professional job from start to finish. Very happy. They made the selling process easier and would highly recommend them Thank you guys
Hi Sherry, we are glad we could make the process easier for you. Thank you, The CJ Hole Team
5/5
GoogleWould highly recommend CJ Hole, in particular Charlotte. She has been amazing, and in our opinion going above and beyond to help with anything that we asked. Our heartfelt thanks and gratitude go out to her. She helps to make the house buying process much easier. You will be lucky if you have her to help in your buying/ selling process, an absolute joy. Thank you Charlotte.
Thank you for your lovely review Claire.
5/5
Googleexcellent service and response.
5/5
GoogleProfessional and friendly service. Kept us informed at every step. Would highly recommend.
5/5
GoogleJenni and Jackie kept us well informed during the purchase of our home and were a pleasure to deal with! Thank you!
5/5
GoogleBought a house off one of their clients and the transaction was smooth 10 -12 weeks. Always someone in the office who could help along the way. Responsive and easy to work with.
5/5
GoogleWe recently rented a property via CJ Hole and found that the team offered a fantastic service. It was great dealing with Justin and Ethan who provided a very efficient, friendly and professional service - 10/10! Huge thank you.
5/5
GoogleThanks to Victoria our first house purchase was very smooth. Highly recommended!
Thank you very much Rory for your review! We really enjoyed working with you, wish you all the best in the future. The Clifton CJHole Team
5/5
GoogleHighly recommend CJ Hole. Used for the sale of my property. James and Victoria were both excellent in listing and progressing my sale which was completed on time. They were both very approachable and easily contactable. They kept me informed at all times. I have no reservations in using them again.
Thank you very much Amit for your review! We really enjoyed working with you, wish you all the best in the future. The Clifton CJHole Team
5/5
GoogleWow, fantastic service from day one! Thank you to Tim and the whole team for their commitment to selling our property. Their knowlege of the area, the market, and the property, resulting in a quick sale, is to be applauded. We are very impressed.
Thank you for such an amazing review, we are so glad we've been able to help and offer a great service to you.
5/5
GoogleReliable and supported us with most issues with had with the moving process. The estate agents were very patient with our process as we were let down multiple times by other factors in the process. Great help!
5/5
GoogleI can highly recommend CJ Hole Estate Agents in Burnham on Sea. I was the purchaser and so they were not working for me directly. The purchase/sale had to be completed in a quicker than usual time period. Tom Creswick made sure he kept in regular contact with me, updating me and my solicitor at all stages, and kept everyone in the loop. Tom responded to and acted on emails almost instantly, and nothing was ever too much trouble. Communication is important when trying to buy a house, and Tom kept the sellers and myself updated every step of the way. I would highly recommend CJ Hole estate agents and Tom in particular. Thank you!
Thank you for your kind review Sonia. Best wishes in your new home! Tom
5/5
GoogleWe worked with George on the sale of our house. He was fantastic at keeping us up to date and in the loop…especially as we were doing this all from the USA. He made sure the process was smooth and went above and beyond to help us. So thankful for such great service.
It's been a pleasure working with you Anoushka, and thank you for leaving a great review for us. George and the Team
5/5
GoogleWe completed on our first home together as a couple with through CJ Hole Westbury. They could not have done anything better, viewing was great and from offer to completion was about 3 months in a very tricky market and they were brilliant, super efficient and kept us informed with great recommendations for surveyors and great with communication with our solicitors who needed a fair amount of chasing! Our home is everything we were looking for and more - special thanks to Lorraine and Sam who were just amazing throughout the whole process. Could not recommend enough if you’re looking for your new home
Miky, this is a wonderful review, thank you so much for taking the time to do it. We wish you both many happy years in your new home. Lorraine and the CJ Hole Team.
5/5
GoogleVictoria Perry was excellent She was highly knowledgeable about the property and what a new buyer could do to improve the property if they wanted to i was very impressed by Victoria
Thank you so much for your review Dean!
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRepeatedly didn't pick up the phone or answer email
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
