Trusted Agent profile · Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,188 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,419

Reviews on Google

All 18 offices

Facebook logo

4.2 / 5

62

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

379

Reviews on Trustpilot

All 18 offices

allAgents logo

278

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers23 reviews

4.9 / 5 I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...R, 10 September 2023Read all 23 from sellers

Buyers14 reviews

5.0 / 5 My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...J, 14 November 2022Read all 14 from buyers

Landlords9 reviews

4.9 / 5 We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Bartholomew, 16 November 2022Read all 9 from landlords

Tenants2 reviews

4.8 / 5 It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Jackie, 20 July 2022Read all 2 from tenants

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 6,411 reviews on Google only. Show every review

5/5

Google

My experience of buying my first home from CJ Hole has been great, from booking the initial viewing right through to final questions about the completion process. The team have been friendly and professional, and special thanks to Cassia for being so responsive and helpful when it's come to following up on the next steps in the process.

Hattie · 20 October 2022 · CJ Hole Worcester

Agent replied

Hattie we’re so pleased that your first experience of buying property has been a positive one; we wish you all the best in your first home!

5/5

Google

CJ Hole have been an excellent Estate Agent, I can thoroughly recommend. They are very professional and responsive and also fees are reasonable for sales. I especially appreciated the dealings I had with Cassia Herbert, the case manager. She has a wonderful manner and is very diligent and efficient. Thank you to all at CJ Hole for making my sale as easy as it could be.

Phil · 20 October 2022 · CJ Hole Worcester

Agent replied · 17 June 2024

We’re so pleased to hear that you have been happy with our service, we wish you all the best for the future Phil.

5/5

Google

A huge thanks to the team. Special thanks to Cassia, who I found to be incredibly proactive and responsive when I needed updates.

Luke · 20 October 2022 · CJ Hole Worcester

5/5

Google

Thanks Chris, Emma and Sam for your help and support throughout the process. Couldn't be happier with the service!

Pram · 20 October 2022 · CJ Hole Worcester

Agent replied

Thank you Pram, Glad to be of service and hope your happy in your new home.

5/5

Google

I have just purchased my new home through CJ Hole and I have to say the experience has been excellent and I would recommend them to everyone. A special mention to Cassia and Chris.

David · 20 October 2022 · CJ Hole Worcester

Agent replied

Thank you very much for your comments, much apprecaited

5/5

Google

We could not be happier with the staff or the service at C J Hole, we have already recommended them to others and will continue to do so in the future. Amazing all round! 😊😊

Cheryl · 20 October 2022 · CJ Hole Worcester

5/5

Google

From start to finish excellent service. Gareth initially with the valuation and advice and sensitive support. Chris's comanding of the viewing and juggling the clients.. Cassia's professional friendly handling of the final chapter signing the documents. I can't recommend the team enough!! Brilliantx

Corrinda · 20 October 2022 · CJ Hole Worcester

5/5

Google

Absolutely professional and friendly from beginning to the end supporting throughout. I could not commend Cassia enough,in sporting parlances she played a blinder. I highly recommend CJ Hole.

Peter · 20 October 2022 · CJ Hole Worcester

5/5

Google

Very informative and enthusiastic. Smooth process from start to finish. Thank you, Cassia!

Ben · 20 October 2022 · CJ Hole Worcester

Agent replied · 7 June 2024

We really appreciate feedback on our team members it's help improve our service, Thank you Ben.

5/5

Google

Great service progressing the purchase from Cassia. She kept on the case all the way through and couldn't have been more helpful. Mention to Chris as well who was very helpful.

Susan · 20 October 2022 · CJ Hole Worcester

Agent replied

Thank you for your kind words! We appreciate your feedback.

5/5

Google

A big thank you to CJ Hole estate agent; Gareth, Chris and Cassia for selling our house. Professional, competent, punctual, friendly and always prompt responses. Especially as we were completing the sale from overseas, you really need to trust your agent and we certainly did. Cassia's hard work after the sale, holding it all together, with prompt updates was very reassuring, equally friendly and professional. I wholeheartedly recommend CJ Hole for buying or selling property. Thank you !

Linda · 20 October 2022 · CJ Hole Worcester

Agent replied · 27 June 2024

Thank you for your kind words! We love such positive feedback

5/5

Google

Friendly, prompt service. Sale of property was easy and ran in to no issues or road-bumps on the way.

Joel · 20 October 2022 · CJ Hole Worcester

Agent replied

Thank you for the lovely 5 star review Joel, please do let us know if we can ever help in the future again and we wish you all the best with your new home.

5/5

Google

Excellent service . So friendly and so helpful, constantly in contact with thorough updates throughout the sale .massive thanks esp to Cassia Herbert , absolutely brilliant !! Would highly recommend!!!

Dave · 20 October 2022 · CJ Hole Worcester

Agent replied

Thank you so much for your kind words Dave. We hope you settle in nicely to the new home and hope you have many happy memories there.

5/5

Google

Handelled the sale of our property with proffessionalism. They were apprachable and courteous at all times. Very happy.

Sam · 20 October 2022 · CJ Hole Worcester

Agent replied

Thank you for your review, we are glad that your selling experience was a positive one. Please don’t hesitate to get in touch if we can assist in the future at all.

5/5

Google

A huge thank you to CJ Hole Estate Agents of Worcester for carrying out the sale of our property. From the initial visit and viewings carried out by Gareth and Chris, to the extensive help by Cassia, who was always there to follow up on details and keep us informed. They were a very professional and helpful team who gave us prompt responses. I would not hesitate in using them again and recommend them to anyone else requiring an estate agent.

Andrew · 20 October 2022 · CJ Hole Worcester

Agent replied

We’re so pleased to hear that you would recommend our services Andrew. Thank you for your custom and please don’t hesitate to get in touch if we can help with anything in the future.

5/5

Google

Our experience of buying our first home through CJ Hole has been great! From the initial viewing to exchange - Chris and Cassia have been great! Cassia has been fantastic in progressing us through the later stages in particular - where things just didn’t seem to be moving along! A huge thank you. Would highly recommend!

Emma · 20 October 2022 · CJ Hole Worcester

Agent replied

Dear Emma, We are so pleased to hear that you are happy with your experience and service you received from the team. We wish you all the happiness in your new home.

5/5

Google

We can highly recommend CJ Hole. Gareth, Chris and Cassia have been there supporting us along the way in a friendly and professional manner in both the purchase of our new home and the sale of our previous home. Thank you very much.

Marion · 20 October 2022 · CJ Hole Worcester

Agent replied

Thank you for the kind words Marion, we are so pleased to hear that we could help you both in your sale and your purchase. All the best in your new home.

5/5

Google

Just sold our second property with CJ Hole in Worcester. As with the previous sale, they are easy to contact and regularly update you with the progess of the sale. Cassia in the progression team was excellent throughout. Would highly recommend using them.

Ian · 20 October 2022 · CJ Hole Worcester

Agent replied · 28 May 2024

Thank you for taking the time to review your recent experience with CJ Hole Worcester, it’s always nice to get positive feedback!

5/5

Google

We have been dealing with CJ Hole for over 4 years, as we first rented out our house, and then sold it very recently. Throughout the rental time, Emma has been our go to person. In spite of the fact we live abroad, Emma has always been very responsive to emails, even with the 5 hour time difference. Emma helped us through a challenging time in the pandemic, and has been at our side throughout. When it came to the sale, we met Cassia back in November 2021, and she has been nothing but professional. Although we have never met in person given we are in Canada, her emails and calls have always been really warm and friendly, and I found her super easy to deal with. Cassia's enthusiasm for her job was very evident, and right up to the point of completion last week, Cassia was by our side every step of the way. I'd highly recommend CJ Hole, Worcester. It will be strange not to have you guys in our lives anymore! Thanks everyone.

Claire · 20 October 2022 · CJ Hole Worcester

Agent replied

Dear Claire, We are very appreciative of your kind words, not only for our lettings department but also for our sales team. We wish you all the best in your future endeavours in Canada.

5/5

Google

All the staff were very friendly and helpful, special thanks to the manager, simone and lauren Highly recommend!!!

Ruman · 14 October 2022 · CJ Hole Worcester

Agent replied

Dear Ruman, Thank you for your review, we are glad that you have had a positive experience with our team and please don’t hesitate to get in touch if we can help you in the future!

5/5

Google

Zara & Mitch were extremely helpful throughout the process, accommodating several viewings and were always at hand to answer any questions we had when needed, helping us feel at ease.

Matthew · 13 October 2022 · CJ Hole Southville

5/5

Google

Great service. Although I didn't rent though cj hole, Ben's advice was much appreciated and he sent me regular updates and he was very professional. Would recommend.

Ben · 10 October 2022 · CJ Hole Cirencester

5/5

Google

An absolutely fantastic team especially Ben who was with us throughout the entire process. They have made the process of organising student accommodation so easy for us. Any questions we had they had all the answers even if they were silly. The team completely put my mind too rest throughout the process.

Jade · 10 October 2022 · CJ Hole Cirencester

5/5

Google

We found that C J Hole offered a very good service, especially bearing in mind that everything had to be done from a distance.

Tim · 10 October 2022 · CJ Hole Cirencester

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

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