Trusted Agent profile · Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,188 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,419

Reviews on Google

All 18 offices

Facebook logo

4.2 / 5

62

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

379

Reviews on Trustpilot

All 18 offices

allAgents logo

278

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 6,411 reviews on Google only. Show every review

1/5

Google

The worst experience with an estate agency in my life. Within 3 months since the tenancy started they managed break the contract by letting stranger into our property without any notice. Also They gave away our personal detail to 3th party which has been opening and closing contracts in out names. They are no flexible at all and if you need something you have to go to the branch in person. I'm finding this agency stress and trouble making and not reliable what so ever. They have no boundries and lie is what they do. After moving to the property it took a year and half to sort all issues. On the end the landlord went with different agency after we talk and found out that they have been also lying to the land lord about issues and the state of the property.

Martin · 31 October 2022 · CJ Hole Southville

5/5

Google

Chloe in the after sales team kept me up to date in regards to how the sale of my property was going. Chloe is friendly and responds quickly to any queries you may have. Thank you Chloe for all your hard work and making my experience of moving as easy as possible.

Kath · 31 October 2022 · CJ Hole Southville

5/5

Google

Jenni and her team are all very professional and would highly recommend them.

Travel · 31 October 2022 · CJ Hole Cheltenham

5/5

Google

I recently rented a gorgeous property through CJHole Cheltenham, I had the most professional and enjoyable experience. Everything went so smoothly, the support and communication from Ethan and Abby was amazing. They made the experience so easy, thank you again I am so happy in my new home!

Gráinne · 31 October 2022 · CJ Hole Cheltenham

5/5

Google

CJ Hole managed my property for 5 years. Initially with rental and then a very smooth sale. Very much kept my informed at all times as to what was happening and very prompt with chasing solicitors and tenants/buyers etc. Would definitely use them again, and recommend for management and sale.

Nafisa · 31 October 2022 · CJ Hole Cheltenham

5/5

Google

CJ Hole have been great throughout my first purchase. Ryan was on top of things and easy going and definitely went the extra mile for me, as well as very empathetic when it came to my awful solicitors! Professional and top service from CJ Hole

Dalia · 30 October 2022 · CJ Hole Redfield

5/5

Google

Thank you Ryan for your professional and helpful approach to selling my Mums house. You were always there and supportive when we needed you. We would strongly recommend CJ Hole at Redfield. Well done everybody for a good job done!!!!

Brian · 30 October 2022 · CJ Hole Redfield

5/5

Google

Fantastic service which secured my sale. Victoria could not have been more helpful, supportive and relentless in pursuit of sale success. Gold standard. Couldn't have managed without her. Thanks so much!!

Robert · 30 October 2022 · CJ Hole Clifton

Agent replied

Thank you for your review, Robert! We really enjoyed working with you and wish you the very best for the future. The CJ Hole Clifton Team

5/5

Google

Highly recommended! Gareth and Colin both were absolutely brilliant, assessed the market very well, reached out to all potential tenants and due to that I had multiple offers way above my initial expectations. My tenants are great and I am super happy and grateful to CJ Hole for such a professional handling of my property!

Malgorzata · 30 October 2022 · CJ Hole Clifton

5/5

Google

Had a good experience with the Cirencester CJ Hole team selling my house. Although, it took 7 months to get a sale (in the current more difficult climate), they kept me well-informed of viewings and feedback. My contact was Dan who was helpful and proactive in pushing the sale forward. They were also accommodating at arranging someone to help with the garden and doing meter readings/collecting post, given that I no longer live close to the property.

William · 30 October 2022 · CJ Hole Cirencester

5/5

Google

I bought my very first home with CJ hole and I’m so glad that I did. The process of buying a house can be so stressful but they helped me every step of the way. Tim, Emma and Becky were all fantastic! Great experience.

Rochelle · 30 October 2022 · CJ Hole Hucclecote

Agent replied

Thank you for leaving us a review, your comments are appreciated and have been passed to the Sales Team.

5/5

Google

The Downend branch of CJ Hole helped us purchase our new home. They provided excellent customer service from the start. The team at Downend were all very helpful, professional, punctual, and efficient. They provided great advice and support throughout the purchasing process. Even after our purchase was completed, they were still super helpful and promptly replied when we had a query. I cannot recommend them highly enough. We dealt with David, Ryan, Lois, and Lucy - all excellent professionals and they make a great team. Thanks to them all for helping us secure our new home.

G · 30 October 2022 · CJ Hole Downend

5/5

Google

Edward and Tom provided a great, friendly service to sell my home and would highly recommend them to anyone looking to sell their property. All of their staff who dealt with me were excellent and professional

David · 30 October 2022 · CJ Hole Burnham-On-Sea Sales

5/5

Google

Excellent service to facilitate our sale. Local market knowledge and a dedicated, pro-active agent were the game-changers here. The staff are friendly, knowledgeable, forward-leaning and customer focussed. I chose them on recommendation and have been happy all the way through - well done 👏🏼

N · 30 October 2022 · CJ Hole Burnham-On-Sea Sales

5/5

Google

They absolutely amazing very high professional agent and very helpful thank you very much we will use you again

Pola · 30 October 2022 · CJ Hole Kingswood

Agent replied

Thank you so much for your review Pola

5/5

Google

Really please with the time and effort put in by the CJ Hole Southville team to help us secure a family apartment. Thank you guy.

Segun · 30 October 2022 · CJ Hole Southville

5/5

Google

Excellent agent particularly when it comes to clarity and efficiency. Lulu in particular has been outstandingly helpful!

MrHables · 30 October 2022 · CJ Hole Southville

5/5

Google

We had a viewing with Matthew and he was very knowledgeable and polite - best estate agent I have met!

Emily · 30 October 2022 · CJ Hole Southville

5/5

Google

We had excellent service from CJ Hole, and would definitely recommend. Chloe Brutto in particular was friendly and efficient, always very responsive and quick to chase things, and kept us updated throughout the process. Thanks Chloe!

Sarah · 30 October 2022 · CJ Hole Southville

5/5

Google

Very efficient lettings experience. I was lined up to view two properties close by each other on consecutive days. After some dropouts, I got in 20 mins earlier on the first viewing. Lovely house, and very nice lady showed us round. Am happy to say we put in an offer, and got offered it this afternoon

Neil · 30 October 2022 · CJ Hole Southville

1/5

Google

IF YOU ARE A TENANT DON'T USE THIS COMPANY. If you read through the reviews, they're all landlords related. This is not a company that looks after tenants. I will not mention my experience with them but I'm absolutely disgusted. 1 star is too much.

Nagla · 30 October 2022 · CJ Hole Bradley Stoke

5/5

Google

Professional and friendly staff. Fran especially was a big help. Recommended!

Phil · 28 October 2022 · CJ Hole Bishopston

5/5

Google

We had a bit of a nightmare time with our purchase due to terrible solicitors in the chain, but Chloe Brutto (sales progression team) was fantastic at constantly chasing, attempting to get updates and keeping on their heels. She would always provide updates when she had heard anything. The process of viewing/offering and starting the purchase was simple as the communication had been so good with the rest of the team also. Would definitely recommend buying through this estate agents!

Sophie · 27 October 2022 · CJ Hole Bishopsworth

5/5

Google

CJ Hole provided excellent service to us throughout the purchase of an investment property in Worcester. Their knowledge of the local residential market, responsiveness and support with completing the purchase is outstanding - no surprise here that we completed well ahead of schedule! All the best and highly recommended.

Pavel · 20 October 2022 · CJ Hole Worcester

Agent replied · 7 June 2024

Great to hear such positive comments, this is so much appreciated by the entire team who all wish you well with your purchase

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent