5/5
Very informative and easy to talk with
Agent replied · 15 October 2026
Thank you for your kind words!

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,261 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,432 reviews on Google only. Show every review
5/5
Very informative and easy to talk with
Thank you for your kind words!
5/5
Ethan showed us around a property we’re looking to buy. He was really helpful and friendly and had good knowledge of the property which was helpful as many estate agents need to come back with answers to queries - he could answer them on the spot.
Thank you for sharing your positive feedback about Ethan's knowledgeable and helpful service during your property viewing.
5/5
Sold the house in 1 week.
Thank you very much for leaving a review - a result we're very proud of!
5/5
Ethan is a true expert in his field, incredibly friendly and highly professional. We haven’t bought anything yet, but you explained everything perfectly and did everything to make us feel at ease, thank you.
We are thrilled to hear Ethan provided expert, friendly service. Thank you for recognising his professionalism in making you feel comfortable.
5/5
Jess was brilliant throughout the whole sales progression process, friendly, professional, and always happy to help with any questions we had. She kept us updated every step of the way and made everything feel smooth and stress-free. Her communication and support were excellent from start to finish. We really appreciated all her help and wouldn’t hesitate to recommend her to anyone.
We greatly appreciate your kind words about Jess. Delighted her professional support made your sales process smooth and stress-free throughout.
5/5
Ethan from CJ Hole was able to answer all our questions and ensured we had a worthwhile viewing of 2 properties today. Thank you Ethan
We are utterly delighted to hear Ethan provided such helpful service during your property viewings today. Thank you, Sarah.
5/5
Great viewing with Ethan Boston. He was on time and v knowledgeable about the property
Your positive feedback about Ethan Boston is greatly appreciated. It is pleasing to know he arrived promptly and demonstrated thorough knowledge of the property during your viewing.
5/5
Fantastic very happy with c,j hole,Thomas was very helpful guiding us also rest of them thank you all
We are so pleased to hear Thomas and our team provided fantastic service. Thank you for your positive feedback, Joanne.
5/5
Thomas was great from the moment he called me to introduce himself he has been in continuous contact after viewings and also been great when ive had questions. At the moment we have agreed sale of our property and I have no doubt he will continue to support us when we need it. Thankyou Thomas ☺️
Thank you for your wonderful review. We're delighted to hear that Thomas has provided such excellent support throughout your selling journey.
5/5
First time buyers. I won’t comment too much on the sales team as Ethan had misled us and denied his comments, even though 4 people heard him say it. The only reason this is a 5 star review is for Jess on the progressions team. She worked tirelessly from start to finish, keeping us looped in and tried to appease all the parties involved in what ended up being a very complex chain. On the final week when we were exchanging, she contacted every solicitor and estate agent daily to make sure it went ahead by the end of the week, which it did! In short, wouldn’t recommend the sales team but once you get past them, the progressions team are good!
We sincerely value your feedback. We'll address Ethan's conduct internally. Delighted Jess provided excellent service throughout your complex chain progression.
5/5
I had a great experience with CJ Hole. The team was helpful, informative, and always happy to answer any questions throughout the process. They were professional, easy to work with, and made everything run smoothly. A special mention to Thomas, who was fantastic throughout. He was friendly, helpful, and a pleasure to work with, always keeping me informed and making the whole experience much easier. I would recommend them to anyone looking for a reliable and approachable estate agent.
Thank you for taking the time to share your experience. Delighted Thomas and our team made everything smooth and kept you well-informed throughout.
5/5
Jordan was amazing on our viewing! Jordan was very knowledgeable and personable and made the experience really enjoyable - we couldn’t have asked for more from him and we felt in good hands!
We are pleased to hear Jordan made your viewing so enjoyable. His knowledgeable and personable approach reflects the standard we hold at CJ Hole Brislington. We hope to assist you further soon.
5/5
Very happy with service provided by Ethan he’s made the process easy to do and informative
Thank you for your review, Lorraine. It is pleasing to hear Ethan made the process easy and informative. We shall pass your kind words along to him.
5/5
Ethan was extremely helpful and friendly. He answered all our queries and made us feel comfortable when viewing the properties, specially for first time buyers like us!
Thank you for your wonderful feedback, Mimi. Ethan's commitment to answering queries and supporting first-time buyers reflects our team's standards. We wish you well with your property journey.
5/5
Couldn’t recommend CJ hole enough! Kate was amazing throughout our whole purchase, she gave us weekly updates and helped push for the completion date we wanted! Would definitely recommend. If we ever needed to sell again would go with CJ …
Thank you so much for your wonderful review and recommendation. We're delighted to hear that Kate provided such excellent support throughout your purchase and kept you informed every step of the way. … More
5/5
All thanks to Romany Armstrong for her support throughout this journey, glad to know we are locked in now and this didn’t happen without your great support at all times Romany! We really appreciate the constant help we recieved in getting things moving throughout this home buying journey.
We are honoured to read your kind words. Romany Armstrong's commitment to supporting you throughout this home-buying journey reflects our team's standards. Congratulations on getting locked in, well deserved.
5/5
THE BEST EXPERIENCE I'VE EVER HAD: CJ hole is the best company i have ever seen in my experience. I had very good experience with them. The agents who work there are friendly and helpful ESPECIALLY THOMAS SULLY & ETHAN BORSTEN THEY BOTH ARE LOVELY... You can get appontment so quickly with CJ HOLE. .. now i know why cj hole is famous, i can see cj properties all over...They will do their best to find the property of your choice.. they will keep on showing you as many as you like until you find the right one..lovely people always with smile on their face....
We are thrilled to hear about your excellent experience with Thomas and Ethan. Thank you for recognising our commitment to finding the perfect property for you.
5/5
CJ Hole have been very cooperative estate agents. My flat purchase was handled Romany who was responsive and friendly.
Thank you immensely for your kind words about our cooperative service and Romany's responsive, friendly assistance with your flat purchase.
5/5
Very efficient service. Julie communicated with me on a regular basis updating me as to the sale of my property. Contacted me with answers to my queries, instructions and assistance. Both communication and service excellent. Thank you
5/5
Julie Davies has been excellent throughout the whole process. She has kept us well informed at every stage and has done a great job keeping everything moving smoothly. As we are based nearer to London and dealing with things remotely in Bristol, her regular catch-ups and updates have been a real help and very reassuring. We really appreciate all her hard work and support.
5/5
,Julie has been so helpful throughout the process, regular updates and really friendly! Ryan was great showing us around, I’d definitely recommend CJ hole
5/5
Excellent service from Julie Davies, Justin Withers and Ryan Burt in handling my late mother’s house sale. Always keeping me informed of progress, courteous and professional and very approachable in spite of the challenging condition of the house. Would recommend to anyone selling in the area, particularly an older property in need of renovation.
5/5
Very good service provided by Jodie and Eva at CJ Hole Kingswood. It has been a pleasure working with them throughout the process. They are always responsive, professional, and polite, keeping me informed and answering any questions promptly. I would highly recommend them to anyone looking for a reliable and friendly estate agency team.
5/5
CJ Hole were great and very supportive as a first time buyer! A particular thanks to John Brewer who was able to manage my expectations and responded very promptly. Thank you to the whole team for your help and support!
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The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.