Trusted Agent profile · Bristol and Somerset

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CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,187 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,419

Reviews on Google

All 18 offices

Facebook logo

4.2 / 5

62

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

378

Reviews on Trustpilot

All 18 offices

allAgents logo

278

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 6,411 reviews on Google only. Show every review

5/5

Google

C J hole Kingswood; have been the perfect agents for selling my late mothers home, they accurately valued the house and went on to find the correct buyer in a very timely manner. Kerry and her colleagues were always helpfull and provided regular updates throughout the process. I will gladly reccomend this agent to anyone looking for a reliable and trustworthy estate agent Many thanks for a hassle free sale. Keith

Keith · 30 June 2023 · CJ Hole Kingswood

Agent replied · 23 September 2023

Thank you so much for your review Keith, it's brilliant to receive such positive feedback and means the world to the team!

4/5

Google

As a purchaser from a client with CJ hole the sale went through smooth enough. would definitely purchase a house through CJ hole again as and when I am in the market and they have the property I would like.

William · 30 June 2023 · CJ Hole Henleaze

Agent replied · 8 July 2023

Thank you for your review William. We appreciate you taking the time to do this. CJ Hole Team

5/5

Google

My husband and I just recently moved to Bristol from South Africa for my husband's work. Being so new to Bristol and the UK property market we found ourselves quickly overwhelmed and very panicked. We ended up going to CJ hole and were absolutely amazed at how helpful the team was. From getting us plenty of viewings, to guiding us on how to submit offers and eventually securing us a place. Thank you CJ Hole and Colin for all of your help and constant communication. You guys rock!

Sarah · 29 June 2023 · CJ Hole Clifton

Agent replied · 4 July 2023

Thank you Sarah for taking the time to write us a lovely review! We hope you will both be happy in your new home - Welcome to Bristol! - Cj Hole Team

5/5

Google

Today I had the pleasure of communicating with Tilly from CJ Hole.She is very kind, helpful and exceeded my expectations as a letting agent. Tilly showed me a stunning 3-bedroom property very professional.

Petar · 29 June 2023 · CJ Hole Kingswood

Agent replied · 8 July 2023

Thanks so much Petar for giving Tilly a review, very much appreciated! Cj Hole Team

5/5

Google

Quaid has been really great helping us look for somewhere to rent. Despite how hard it is to rent in Bristol right now he really fought for us and managed to help us find a place

Nick · 29 June 2023 · CJ Hole Southville

5/5

Google

We used C J Hole, as we had purchased the property through them 7 years ago, for our elderly parents and it was great to have a local agent, who were familiar with the area. From the first contact, their service was excellent, professional and friendly. They gave us advice and tips throughout the process. We luckily sold quickly and the whole sales process was easy and took the pressure off us. They also provided a shoulder to cry on, as had just experienced a death and did not really want to sell the property. They kept in touch with us throughout and it was great to be able to just pop in for a chat, or get documents copied. The whole team were fabulous throughout, from first valuation to completion. Thank you to Tim and all his ladies xx

Rose · 29 June 2023 · CJ Hole Hucclecote

5/5

Google

My experience has been wonderful! The customer service is recommendable, the process is also seamless and the staff are very supportive.

Adesumbo · 29 June 2023 · CJ Hole Bishopston

5/5

Google

Madison was friendly and warm when showing us around the property. All communication from her has been professional and polite and we know we would be able to go to her with any questions as she has been so approachable throughout.

Sophie · 29 June 2023 · CJ Hole Bishopston

Agent replied · 8 July 2023

Thank you Sophie for your 5-Star review! Madison really appreciates the feedback, which serves as encouragement for our team to continue to deliver an excellent service. Cj Hole Team

5/5

Google

I've only come across CJ Hole the once whilst viewing a property three times, and offering / getting an offer accepted. I'm so impressed that I know I would use them myself for a sale in future. Jodie was impressive with how she was direct and clear with communication on phone and email. and accessible unlike most agents. Smooth process, so fingers crossed through to completion.

Matthew · 28 June 2023 · CJ Hole Kingswood

Agent replied · 23 September 2023

Thank you for your review Matthew, we're so glad we made a good impression and will look forward to working with you in the future!

5/5

Google

Dan, Charlie & the team are a great bunch and tremendously helpful; they followed up queries promptly and made our first home purchase much smoother. Highly recommend

Tom · 28 June 2023 · CJ Hole Cirencester

5/5

Google

Our experience is most definitely a 10/10 for all aspects of our sale, we receive regular updates, calls & emails outside of office hours, our special thanks goes to Andy Musker who leads a professional team who go the extra mile which is appreciated. Kind regards Tim & Anne Day

Tim · 28 June 2023 · CJ Hole Bishopston

Agent replied · 23 May 2024

Tim & Anne, thank you so much for the kind words. It really is so appreciated. We are so pleased that all has gone well.

5/5

Google

As a buyer, Ed Thornton was the main point of contact at CJ Hole, Bishopston and I found him to be a breath of fresh air in the world of estate agents! He knew his stuff about the property in which I was interested, and if he didn't he said so straight away and then promptly went and found me the answers I needed. I really valued that honest, straightforward communication and it just felt like I was dealing with a real person, rather than a salesperson with an agenda. He was polite, approachable and professional, always on time with appointments and email/phone responses. Because of Ed, I already had a positive attitude when it came to dealing with the next point of contact in the buying process, Andy, who also seems really professional. I would recommend the CJ Hole Bishopston branch, especially if the rest of the staff are as good as Ed and Andy.

Ciara · 28 June 2023 · CJ Hole Bishopston

Agent replied · 23 May 2024

Ciara, thank you so much for your kind review. Such words are so very appreciated by the team.

5/5

Google

CJ Hole Henleaze were incredibly helpful and organized. They kept on top of our purchase and helped guide us through the process in a professional and friendly way. Would highly recommend this branch!

Will · 28 June 2023 · CJ Hole Westbury On Trym

Agent replied · 5 July 2023

Thanks for the review Will. We're pleased you've experienced our great customer service - "professional" and "friendly" - great to read. Thanks again. CJ Hole Team

5/5

Google

Hands down the best agency in Bristol. It’s refreshing to have an agency who care about you and your property journey. Kate, Shona, Holly, Jas, Sammy, Tim and George have gone above and beyond, taking the stress out of what’s usually a difficult time. I will certainly be recommending CJ Hole to those I care about over other local agents who have been nothing short of a nightmare. Keep up the good work.

Joey · 28 June 2023 · CJ Hole Westbury On Trym

Agent replied · 5 July 2023

Joey, thanks for taking the time to leave this review. We are pleased to hear that you will recommend CJ Hole to your friends and family. Thank you. CJ Hole Team

5/5

Google

We have dealt with Colin and Rhianne to organise viewing and taking on a property and the service received has been faultless. Colin was able to fit in an additional viewing when i was unable to attend with the family due to work commitments which was hugely appreciated. I would highly recommend, we are almost done with checks and have now been passed to the co-ordinator whose communication has also been fantastic.

Nicola · 28 June 2023 · CJ Hole Clifton

Agent replied · 1 June 2023

Thank you very much Nicola for taking the time to give us a review. Colin & Rhianne will love the name check. We hope you will be happy in your new home - Cj Hole Team

5/5

Google

Great experience. Colin was mega 🙌🏼 thanks for making it so easy …

Flora · 27 June 2023 · CJ Hole Clifton

Agent replied · 4 July 2023

Thanks Flora for taking the time to give Colin a review, much appreciated - Cj Hole Team

5/5

Google

I went to cj hole to sort a personal matter for one of my mates and the service I received was truly amazing and very professional. I would highly recommend

Lee · 27 June 2023 · CJ Hole Kingswood

Agent replied · 4 July 2023

Thank you Lee for taking the time to give us a review, we appreciate your feedback and glad we could help - Cj Hole Team

5/5

Google

Punctual, clear, concise, and highly professional. Emma made us feel well taken care of and knew what they were doing

Heather · 27 June 2023 · CJ Hole Kingswood

Agent replied · 4 July 2023

Thank you for the review Heather, Emma will be pleased and we love the feedback - Cj Hole Team

5/5

Google

I found CJ Hole Bishopston to be responsive and friendly during my property search. Ed Thornton assisted me with my interest in a particular property, and was very helpful and generous with his time and advice. Would highly recommend to anyone in the process of looking for a new home.

Laura · 27 June 2023 · CJ Hole Bishopston

Agent replied · 11 July 2023

Thank you so much for the kind words Laura. Ed is so pleased to hear that you found his assistance helpful.

5/5

Google

Very friendly, helpful & proactive

Louise · 27 June 2023 · CJ Hole Southville

5/5

Google

Emma was great and very communicative during the process of buying my flat. Really professional estate agents. Would highly recommend!

Spurgeon · 27 June 2023 · CJ Hole Hucclecote

5/5

Google

Worked very hard to get my purchase completed quickly. Thank you!

Alex · 27 June 2023 · CJ Hole Westbury On Trym

Agent replied · 5 July 2023

Hi Alex, thanks for the review! Enjoy your new home. CJ Hole Team.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

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