Trusted Agent profile · Bristol and Somerset

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CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,187 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,419

Reviews on Google

All 18 offices

Facebook logo

4.2 / 5

62

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

378

Reviews on Trustpilot

All 18 offices

allAgents logo

278

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 6,411 reviews on Google only. Show every review

4/5

Google

Rating only, no written review.

Joshua · 22 July 2023 · CJ Hole Henleaze

Agent replied · 29 July 2023

Thanks for the review Josh - enjoy your new home! CJ Hole Team

5/5

Google

It has been a real pleasure to work with CJ Hole throughout the sale of our house. Chloe and Sam have been tremendously helpful; they clearly know the local market inside out, and very quickly arranged viewings and the sale. Thank you.

Lucas · 22 July 2023 · CJ Hole Southville

5/5

Google

I had an absolutely fantastic experience with CJ Hole. They were all expert, friendly and offered my great professional advice. I would like to especially thank Donna and Isaac for going the extra mile when selling our property.

Ben · 21 July 2023 · CJ Hole Kingswood

Agent replied · 23 September 2023

Thank you for your kind feedback Ben, we really appreciate it!

5/5

Google

Tilly Ryan’s expert help enabled a quick day of viewing and secured us premium tenants.

Richard · 21 July 2023 · CJ Hole Kingswood

Agent replied · 23 September 2023

Thank you for your review Richard!

5/5

Google

The staff in the office are all very pleasant: Tilly Ryan in the Lettings team has worked hard to find good tenants in a very short time frame. Emily Krainc and the Management team have managed the property effeciently, keeping me in the loop when any repairs or problems have arisen. They have made letting out my property as stress free as possible - I would recommend them.

Lucinda · 21 July 2023 · CJ Hole Kingswood

Agent replied · 23 September 2023

Thank you for your lovely review Lucinda :)

5/5

Google

My partner Flo and I would 100% recommend Colin at CJ Hole. He's a very polite and professional chap who was always available to answer any of questions we had and would never leave us out the loop throughout our search. Thank you for all your help in finding our house in Bristol.

Joseph · 21 July 2023 · CJ Hole Clifton

Agent replied · 8 July 2023

Joseph & Flo, thank you so much for talking time out to give Colin a review, your feedback is really important to us and we appreciate it. Cj Hole team

5/5

Google

I had a great move-in experience with CJ Hole. When viewing flats, Colin was really friendly and helpful and kept in touch during each stage of the tenancy offer process. I was then passed to the tenancy coordination team where Emma was also super helpful in answering all my questions and ensuring the move in process went smoothly. I would recommend using CJ Hole!

Tamzin · 21 July 2023 · CJ Hole Clifton

Agent replied · 4 July 2023

Thanks for the review Tamzin, we hope you are happy in your new home, Colin & Emma appreciate the name check and your time taken to give us the great feedback - Cj Hole Team.

5/5

Google

very professional and helpful, very pleased.

James · 20 July 2023 · CJ Hole Kingswood

Agent replied · 2 August 2023

Thanks for the feedback James, really appreciate you taking the time to let us know - Cj Hole Team

1/5

Google

Words cannot describe the lack of competence of the staff at this branch. I'd move in to a plague pit before returning to this place.

Joakim · 20 July 2023 · CJ Hole Bishopston

Agent replied · 7 August 2023

Dear Joakim, we are really disappointed to read that you are not satisfied with your experience with Cj Hole, we welcome feedback good or bad. Unfortunately we cannot find details of you on our system, please can you contact us directly so we can look into this - jeni.ponting@cjhole.co.uk we look forward to hearing from you.

5/5

Google

We have had a great experience with CJ Hole. Quaid was extremely helpful and responsive and went above and beyond to help us with all our questions and requests. I would strongly recommend him

Charlie · 20 July 2023 · CJ Hole Southville

5/5

Google

A really good experience - Victoria was so nice and helpful and always quick to respond to any queries.

Amy · 18 July 2023 · CJ Hole Clifton

Agent replied · 5 August 2023

Thank you for your lovely review Amy! Many thanks Clifton CJ Hole Team

5/5

Google

Tilly Ryan was my agent with CJ Hole (Bishopston & Clifton Lettings) and she was incredibly informative and quick to respond. CJ hole as a whole are very reliable.

Luke · 18 July 2023 · CJ Hole Kingswood

Agent replied · 2 August 2023

A glowing review for Tilly, thank you for taking the time to write it Luke! We really appreciate it - Cj Hole Team

5/5

Google

We've worked with CJ Hole closely for years, their team is fantastic! Thank you for always cooperating with us and being helpful!

Pauline · 18 July 2023 · CJ Hole Cheltenham

5/5

Google

Fantastic estate agent, we finally got the ideal home thanks to them

Theo · 18 July 2023 · CJ Hole Bishopston

Agent replied · 7 August 2023

Thank you for the review Theo, we are glad to be able to help you find your ideal home - Cj Hole Team

4/5

Google

Lulu Zoleo managed our completion of our property sale. She was professional and worked hard to liase with myself, the buyer and the solicitors to complete the sale. She was efficient in responding and keeping me up to date with the progress.

James · 18 July 2023 · CJ Hole Southville

5/5

Google

As a potential purchaser on a number of properties, we had dealings with a few Estate agents in the area, one of which we will be loathe to ever encounter again. So to meet Josh and experience the friendly, professional, efficient service he and the team at CJ Hole offered was a breath of fresh air. My faith in the profession has been restored and I believe CJ Hole have been the consummate example of what you look for when buying or selling a house. I wouldn’t hesitate to recommend them and will most definitely use them in the Future to market my property.

Rachel · 15 July 2023 · CJ Hole Clifton

Agent replied · 15 July 2023

Rachel, thank you so much for your lovely review! We wish you all the best and hope to work with you in the future. Best, Clifton CJ Hole Team

5/5

Google

CJ Hole Kingswood were amazing from start to finish! This is the 4th house we have tried to buy and they made every step of the way easy and stress free. Would highly recommend them all! Thank you

Caz · 15 July 2023 · CJ Hole Kingswood

Agent replied · 23 September 2023

Thank you so much for your review Caz, we really appreciate it!

5/5

Google

The whole team were really helpful, an particularly Lulu! Made buying my first home super easy! Would definitely recommend!

Emily · 15 July 2023 · CJ Hole Southville

5/5

Google

Sommer,Tom, Lisa were excellent. Our move only had a slight hiccup. Would highly recommend

Delphine · 14 July 2023 · CJ Hole Burnham-On-Sea Sales

Agent replied · 18 July 2023

Good Afternoon Delphine, Thank you ever so much for your lovely review. Best of luck in your new home and we hope to see you in the office for a cuppa soon! Tom Partner

4/5

Google

I was satisfied with level of customer service rendered when Miss Madison attended to us at a viewing session. Just keep it up and keep helping people get their desired homes.

Abdulrahman · 14 July 2023 · CJ Hole Kingswood

Agent replied · 15 July 2023

Thanks so much for the review Abdulrahman, madison really appreciates your feedback - Cj Hole Team

5/5

Google

The team at CJ Hole have been fantastic in supporting our search for our new home. As first time buyers, things can get confusing but the team went above and beyond to guide us through the process whenever we had questions or had spoken to them. Nothing was too much trouble and we knew very quickly that they were our favourite estate agents we had dealt. Everything from the choices of properties available to the professionalism and personalised approach from the team, they know exactly how to help. Special shout outs to Isaac, Jodie, Vicky and Eva who were all absolutely brilliant! We now have an offer accepted on our beautiful first home through CJ Hole and can’t thank the team enough! ✨ 🏡

Erinn · 14 July 2023 · CJ Hole Kingswood

Agent replied · 13 July 2024

Thank you so much for your review, it means so much to the whole team :)

5/5

Google

From the moment we booked our viewing of the property, we were made to feel really welcome. Sommer and the team have been friendly, helpful and understanding throughout the whole process. Communication was really good and regular, and there were always smiling faces when we popped in too. We would recommend them to anyone buying or selling in the area.

Mark · 14 July 2023 · CJ Hole Burnham-On-Sea Sales

5/5

Google

Would highly recommend CJ Hole, in particular Charlotte. She has been amazing, and in our opinion going above and beyond to help with anything that we asked. Our heartfelt thanks and gratitude go out to her. She helps to make the house buying process much easier. You will be lucky if you have her to help in your buying/ selling process, an absolute joy. Thank you Charlotte.

Claire · 14 July 2023 · CJ Hole Burnham-On-Sea Sales

Agent replied

Thank you for your lovely review Claire.

5/5

Google

All the staff at CJ Hole have been brilliant. A special thanks to Lorraine for keeping us fully informed with a cheerful demeanor along, in our case a very long road. Finally, once again many thanks CJ Hole. Kind regards, Trish & Martyn Parker

Martyn · 13 July 2023 · CJ Hole Henleaze

Agent replied · 24 June 2023

Dear Trish and Martyn, we appreciate your kind words - thank you. The CJ Hole Team are grateful and we wish you all the best in your new home.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

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