Trusted Agent profile · Bristol and Somerset

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CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,246 reviews across 18 offices and 6 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,246 reviews on six platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,425

Reviews on Google

All 18 offices

Facebook logo

4.1 / 5

66

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

385

Reviews on Trustpilot

All 18 offices

allAgents logo

320

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 6,417 reviews on Google only. Show every review

5/5

Google

I can’t thank Lloraine and the whole CJ Hole team enough for helping me through my house purchase. They were brilliant from start to finish, always so helpful, professional, and supportive throughout the whole process. They replied very …

Sahand · 22 June 2026 · CJ Hole Henleaze

Agent replied · 22 August 2026

Sahand, what a great review, thank you so much. You've received the kind of service will always aim to give, whether you're a buyer or a seller! Thank you for saying you will highly recommend us. Enjoy your new home. CJ Hole Team

5/5

Google

CJ Hole were great, both as our selling and buying agent, and also having bought our previous house through them. What's really impressive is their professionalism and experience keeping a large chain together, with regular comms with buyers and solicitors, particularly Lorraine and Tim. They really know the area and integrated with the community. We originally went to another popular agent on the street who slightly undercut the commission but it was a big mistake in hindsight - they were less than transparent in their communication and didn't seem to know what to do when things got tricky. Wouldn't hesitate to use them again, they were realistic with their estimates but also negotiated well for both sides. Only complaint, screwtop processco! Seriously guys! ;-)

Oliver · 22 June 2026 · CJ Hole Henleaze

Agent replied · 22 August 2026

Hi Oliver, thank you so much for taking the time to leave such a detailed and thoughtful review. We are pleased to hear that you had a positive experience with us, both in the sale and purchase of your property, and that we were able to support you through each stage of the process. Property transactions can be complex, particularly when larger chains are involved, so our communication, experience and proactive approach was definitely required here. Thank you for recognising our honest approach to pricing and negotiation. Our aim is always to provide realistic advice while working hard to achieve the best possible outcome for all parties involved. And as for the screwtop prosecco, we'll take that feedback on board with a smile! 😊 Thank you again for your recommendation and trust over the years. We wish you every happiness in your new home. CJ Hole Team

5/5

Google

We have finally sold a retirement flat after two years. CJ Hole have been there for the duration, working hard to sell the flat. I have lost track of how many staff have worked to sell the flat, taking viewings, guiding potential buyers, and keeping us positive, and informed every step of the way. I am thankful for the help from everyone at CJ Hole concluding the sale of what was a difficult property.

Jeremy · 22 June 2026 · CJ Hole Henleaze

Agent replied · 22 August 2026

Jeremy, thank you so much for your very kind review. We are pleased that we were able to help achieve the sale of your retirement flat, particularly after such a long and challenging journey. It has been a pleasure to work with you throughout the process, and we truly appreciate the patience and trust you placed in our team. Your comments mean a great deal to us, and I will make sure that your thanks are shared with everyone who played a part in marketing the property, conducting viewings, and supporting you along the way. The team will be thrilled to know that their hard work and dedication have been recognised. CJ Hole Team

5/5

Google

The staff at the Henleaze office were great at every stages of the transaction. Knowledgeable, polite, attentive and ready to help in solving difficulties beyond any expectations.

Akis · 22 June 2026 · CJ Hole Henleaze

Agent replied · 22 August 2026

Akis, thank you for leaving the review for us. We always try to go above and beyond, so thank you for noting this in your comments. Enjoy your new home. CJ Hole Team

5/5

Google

I put my house on the market late last year after a previous unsuccessful attempt to sell it. Tim was professional and understanding of my situation, listened to my views and only proceeded when I was ready. Had first viewings within days and offer made and accepted within 2 weeks. Lorraine who then took over did a fantastic job of leading me through the administration of selling, very knowledgeable and also calming when it all felt stressful (which selling a house is!). I wouldn’t hesitate to recommend CJ Hole.

Tracy · 22 June 2026 · CJ Hole Henleaze

Agent replied · 22 August 2026

Hi Tracy, thank you for your lovely review. We're so pleased Tim was able to support you through the early stages of your sale and that we were able to secure an offer so quickly. Thank you also for your kind words about Lorraine, we're delighted her guidance and reassurance helped make the process less stressful. Your recommendation means a great deal to us. CJ Hole Team

5/5

Google

Liam is an asset to your team! He is really personable, friendly and supportive, and worked hard to source me properties that fitted my requirements, even managing to arrange off-market viewings.

Andrew · 22 June 2026 · CJ Hole Bishopston

Agent replied · 22 August 2026

Thank you so much for your review Andrew. Liam is thrilled at hearing of your comments.

4/5

Google

I’m looking forward to my new home on Monday. This is my first experience renting with a guarantor, and I must say the process was quite rigorous, but I should mention that the staff were very helpful. At no point did they make me feel that I would not be successful in my application. Despite the long wait, I am finally ready to move in as I anticipated. I was warmly welcomed at the offices when I needed more clarification, and I felt truly listened to. Above all, I would like to give a special thank you to Katy Mwayi for being very responsive and keeping me updated at every stage of my tenancy application. Keep up the good service!

Hope · 22 June 2026 · CJ Hole Bishopston

5/5

Google

We recently purchased a property through CJ Hole and had the pleasure of dealing with Ian throughout the process. Ian was extremely helpful from start to finish. He was proactive in pursuing our enquiries, kept us updated regularly, and was always available to offer advice and guidance whenever we needed it. What stood out most was that he genuinely felt as though he was on our side, helping to move things forward and ensuring our concerns were addressed. His communication was excellent throughout, and nothing ever seemed too much trouble. We would highly recommend Ian to anyone buying or selling a property. Thank you for all your help and support.

Richard · 22 June 2026 · CJ Hole Bradley Stoke

5/5

Google

Jessica and the team at CJ Hole did a fantastic job of selling our house in Southville, we wouldn't hesitate using them again. Many thanks, John and Kelly.

John · 15 June 2026 · CJ Hole Brislington

Agent replied · 15 October 2026

Thank you for sharing your experience with Jessica and the team - we're very grateful!

5/5

Google

Very informative and easy to talk with

Haley · 15 June 2026 · CJ Hole Brislington

Agent replied · 15 October 2026

Thank you for your kind words!

5/5

Google

Ethan showed us around a property we’re looking to buy. He was really helpful and friendly and had good knowledge of the property which was helpful as many estate agents need to come back with answers to queries - he could answer them on the spot.

Ciara · 15 June 2026 · CJ Hole Brislington

Agent replied · 15 October 2026

Thank you for sharing your positive feedback about Ethan's knowledgeable and helpful service during your property viewing.

5/5

Google

Sold the house in 1 week.

Carolyn · 15 June 2026 · CJ Hole Brislington

Agent replied · 15 October 2026

Thank you very much for leaving a review - a result we're very proud of!

5/5

Google

Ethan is a true expert in his field, incredibly friendly and highly professional. We haven’t bought anything yet, but you explained everything perfectly and did everything to make us feel at ease, thank you.

Igor · 15 June 2026 · CJ Hole Brislington

Agent replied · 15 October 2026

We are thrilled to hear Ethan provided expert, friendly service. Thank you for recognising his professionalism in making you feel comfortable.

5/5

Google

Jess was brilliant throughout the whole sales progression process, friendly, professional, and always happy to help with any questions we had. She kept us updated every step of the way and made everything feel smooth and stress-free. Her communication and support were excellent from start to finish. We really appreciated all her help and wouldn’t hesitate to recommend her to anyone.

Daniel · 15 June 2026 · CJ Hole Brislington

Agent replied · 15 October 2026

We greatly appreciate your kind words about Jess. Delighted her professional support made your sales process smooth and stress-free throughout.

5/5

Google

Ethan from CJ Hole was able to answer all our questions and ensured we had a worthwhile viewing of 2 properties today. Thank you Ethan

Sarah · 15 June 2026 · CJ Hole Brislington

Agent replied · 15 October 2026

We are utterly delighted to hear Ethan provided such helpful service during your property viewings today. Thank you, Sarah.

5/5

Google

Great viewing with Ethan Boston. He was on time and v knowledgeable about the property

A customer · 15 June 2026 · CJ Hole Brislington

Agent replied · 15 October 2026

Your positive feedback about Ethan Boston is greatly appreciated. It is pleasing to know he arrived promptly and demonstrated thorough knowledge of the property during your viewing.

5/5

Google

Fantastic very happy with c,j hole,Thomas was very helpful guiding us also rest of them thank you all

Joanne · 15 June 2026 · CJ Hole Brislington

Agent replied · 15 October 2026

We are so pleased to hear Thomas and our team provided fantastic service. Thank you for your positive feedback, Joanne.

5/5

Google

Thomas was great from the moment he called me to introduce himself he has been in continuous contact after viewings and also been great when ive had questions. At the moment we have agreed sale of our property and I have no doubt he will continue to support us when we need it. Thankyou Thomas ☺️

Cheralee · 15 June 2026 · CJ Hole Brislington

Agent replied · 15 October 2026

Thank you for your wonderful review. We're delighted to hear that Thomas has provided such excellent support throughout your selling journey.

5/5

Google

First time buyers. I won’t comment too much on the sales team as Ethan had misled us and denied his comments, even though 4 people heard him say it. The only reason this is a 5 star review is for Jess on the progressions team. She worked tirelessly from start to finish, keeping us looped in and tried to appease all the parties involved in what ended up being a very complex chain. On the final week when we were exchanging, she contacted every solicitor and estate agent daily to make sure it went ahead by the end of the week, which it did! In short, wouldn’t recommend the sales team but once you get past them, the progressions team are good!

Rico · 15 June 2026 · CJ Hole Brislington

Agent replied · 15 October 2026

We sincerely value your feedback. We'll address Ethan's conduct internally. Delighted Jess provided excellent service throughout your complex chain progression.

5/5

Google

I had a great experience with CJ Hole. The team was helpful, informative, and always happy to answer any questions throughout the process. They were professional, easy to work with, and made everything run smoothly. A special mention to Thomas, who was fantastic throughout. He was friendly, helpful, and a pleasure to work with, always keeping me informed and making the whole experience much easier. I would recommend them to anyone looking for a reliable and approachable estate agent.

Jamie-Leigh · 15 June 2026 · CJ Hole Brislington

Agent replied · 15 October 2026

Thank you for taking the time to share your experience. Delighted Thomas and our team made everything smooth and kept you well-informed throughout.

5/5

Google

Jordan was amazing on our viewing! Jordan was very knowledgeable and personable and made the experience really enjoyable - we couldn’t have asked for more from him and we felt in good hands!

Sophia · 15 June 2026 · CJ Hole Brislington

Agent replied · 15 October 2026

We are pleased to hear Jordan made your viewing so enjoyable. His knowledgeable and personable approach reflects the standard we hold at CJ Hole Brislington. We hope to assist you further soon.

5/5

Google

Very happy with service provided by Ethan he’s made the process easy to do and informative

Lorraine · 15 June 2026 · CJ Hole Brislington

Agent replied · 15 October 2026

Thank you for your review, Lorraine. It is pleasing to hear Ethan made the process easy and informative. We shall pass your kind words along to him.

5/5

Google

Ethan was extremely helpful and friendly. He answered all our queries and made us feel comfortable when viewing the properties, specially for first time buyers like us!

Mimi · 15 June 2026 · CJ Hole Brislington

Agent replied · 15 October 2026

Thank you for your wonderful feedback, Mimi. Ethan's commitment to answering queries and supporting first-time buyers reflects our team's standards. We wish you well with your property journey.

5/5

Google

Couldn’t recommend CJ hole enough! Kate was amazing throughout our whole purchase, she gave us weekly updates and helped push for the completion date we wanted! Would definitely recommend. If we ever needed to sell again would go with CJ …

Ria · 15 June 2026 · CJ Hole Burnham-On-Sea Sales

Agent replied · 22 August 2026

Thank you so much for your wonderful review and recommendation. We're delighted to hear that Kate provided such excellent support throughout your purchase and kept you informed every step of the way. … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

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