5/5
GoogleRating only, no written review.
Trusted Agent profile · Bristol and Somerset
Verified
CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers23 reviews
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
Buyers14 reviews
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
Landlords9 reviews
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
Tenants2 reviews
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
Our offices
CJ Hole's 18 offices, most reviewed first. Each has its own page.
- CJ Hole Southville268 North Street, BS3 1JA1,595 reviews · 1,519 on Google (4.6)54 in the last 90 days
- CJ Hole Bishopston94 Gloucester Road, BS7 8BN891 reviews · 848 on Google (4.6)10 in the last 90 days
- CJ Hole Kingswood8 Regent Street, BS15 8JS675 reviews · 631 on Google (4.9)60 in the last 90 days
- CJ Hole Cheltenham1 Bath Street, GL50 1YE547 reviews · 515 on Google (4.8)9 in the last 90 days
- CJ Hole Clifton161 Whiteladies Road, BS8 2RF417 reviews · 371 on Google (4.8)1 in the last 90 days
- CJ Hole Westbury On Trym25 Canford Lane, BS9 3DQ413 reviews · 315 on Google (4.9)5 in the last 90 days
- CJ Hole Brislington46 Sandy Park Road, BS4 3PF367 reviews · 367 on Google (4.8)7 in the last 90 days
- CJ Hole Bradley StokeThe Willow Brook Centre, BS32 8BS349 reviews · 307 on Google (4.5)11 in the last 90 days
- CJ Hole Hucclecote5 Silverdale Parade, Hillview Road, GL3 3LA326 reviews · 226 on Google (4.9)18 in the last 90 days
- CJ Hole Downend5 Cleeve Wood Road, BS16 2SF308 reviews · 236 on Google (4.8)15 in the last 90 days
- CJ Hole Henleaze108 Henleaze Road, BS9 4JZ284 reviews · 271 on Google (4.8)7 in the last 90 days
- CJ Hole Burnham-On-Sea Sales64 High Street, TA8 1PE253 reviews · 252 on Google (4.7)0 in the last 90 days
- CJ Hole Worcester58 Foregate Street, WR1 1DX218 reviews · 129 on Google (4.7)0 in the last 90 days
- CJ Hole Redfield163 Church Rd, BS5 9LA176 reviews · 166 on Google (4.9)6 in the last 90 days
- CJ Hole Bishopsworth35 Church Road, BS13 8JL165 reviews · 101 on Google (4.8)30 in the last 90 days
- CJ Hole Cirencester1 Woolrich House, The Waterloo, GL7 2GA159 reviews · 111 on Google (4.8)7 in the last 90 days
- CJ Hole Weston Super MareSuite 3 Pure Offices, Pastures Avenue, BS22 7SB62 reviews · 60 on Google (4.9)0 in the last 90 days
- CJ Hole BroadwaySaddlers Barn, Kennel Lane, WR12 7DP2 reviews · 2 on Google (4.5)0 in the last 90 days
Reviews on Google
Showing 6,411 reviews on Google only. Show every review
Google1/5
GoogleVery bad. I do not recommend this agency, they will ask you 100 questions and then tell you that you are not a good fit. And especially, a not very smart woman is sitting at the reception, she will answer the phone, she will write down your name for 10 minutes and then tell you that you are not suitable. With a good income in this agency, there is no chance of renting a house. don't contact them.
Agent replied · 8 April 2023
Good afternoon. Thank you for taking the time to review us, although we have no record of you on our applicant database, therefore I must assume it could have been another agent. Please call us on 01454626300 to discuss further if required. Regards, CJ Hole.
5/5
GoogleC J Hole Bishopston were the estate agents involved in the purchase of my first house and I could not have been happier with the service provided. It was a difficult journey but Andy was fantastic at updating me and ensuring there was good communication between all parties. I highly recommend them, I would not be in the house if it wasn't for them!
Agent replied · 23 May 2024
Thanks for the feedback Nisha. We really appreciate your kind words. We all wish you every happiness in your new home, we are sure you will be very happy there!
5/5
GoogleWhere to begin? Andy and his team have been incredible from start to finish. Clear communication, honest responses, and calm in the face of adversity. The sale of my property has been far from straightforward, but Andy remained proactive and positive throughout and always kept me fully informed. I am incredibly grateful for the support along the way and for the determination to get to exchange under challenging circumstances. A huge and heartfelt thank you to the team, but particularly to Andy who adopted my sale as his personal baby!
Agent replied · 23 May 2024
What wonderful words Laura! We are truly, truly delighted to have helped guide you through the process and on to your new home! We wish you such happiness for the future in your new home. Thank you so much for the terrific review, it really is so appreciated.
5/5
GoogleJustin and the team at CJ Hole have been brilliant. Amazing communication and their is always someone to speak to regarding progress. We managed to sell from just one day of viewings and were fortunate to buy through the same branch making the process super easy! Would definitely use them again.
Agent replied · 28 August 2023
Thanks so much for excellent review. We are so pleased it all went smoothly and we helped secure you the new home too. We hope you are both really happy in your home- it has been a pleasure assisting you.
5/5
GoogleHaving used CJ Hole for my last house sale, they are the only agent I would use in Westbury on Trym - I’d highly recommend CJ Hole who did a fantastic job from start to finish on my recent sale. Many thanks to Kate, Tim and the team
Agent replied · 29 August 2023
James, lovely to be working with you again too! We're sure you'll highly recommend us too. CJ Hole Team
5/5
GoogleThank you Stan and Quaid for your very professional manner with the letting of our apartment, very efficient and also so helpful. cannot recommend them highly enough.
5/5
GoogleWe are so happy with our experience searching for rental properties with CJ Hole Southville. Quaid Sheppard has been extremely helpful, professional, and patient, and has helped us secure a brilliant flat in the perfect location. Thank you so much!
5/5
GoogleMadison Wools showed me around a lovely property - she was kind, helpful and knowledgable!
Agent replied · 23 September 2023
Thank you for your review Alexia, Madison and the team really appreciate it!
4/5
GoogleAfter a slow start selling CJ Hole came into their own during the sale; good communication and advice, patient with the buyers and helped close the deal. Dealt with various staff and they felt like a cohesive team at all times. Recommended!
Agent replied · 29 August 2023
Edward, thanks for leaving the review for us. We're pleased to read that you will recommend us to others, thank you. CJ Hole Team
5/5
GoogleGenuinely really pleased I chose CJ Hole over other estate agents to sell my place in Sea Mills. I’m sure this doesn’t happen very often, but they spotted an opportunity to sell my place to someone who was previously planning to move up the road (it had fallen through). That meant I didn’t even have to put it on the market or deal with viewings - which was a huge help as I work full time and have young kids, so keeping the place tidy was not my forte! When things got a bit difficult towards the end both Kate and George were always there to see if they could resolve and work out what best course of action was. Highly recommend and would use again (though hoping not needed for many years to come!)
Agent replied · 29 August 2023
Hi Amy, we really do appreciate your kind words - we do our best to look after our buyers and sellers. Your review will be a great read for those looking for their agent (or new agent!). Thanks again, CJ Hole Team
5/5
GoogleWe had a fantastic experience of purchasing a property in Bristol with CJ Hole, thanks to Andy's excellent communication throughout the process.
Agent replied · 24 August 2023
Great to receive such wonderful feedback Louise. Thanks so much for taking the time to pride us a with review.
5/5
GoogleExcellent experience with CJ Hole in Clifton. I sold a flat remotely and they were incredibly helpful with logistics. A particular mention to Victoria Grantham who was extremely proactive in progressing the sale. Thank you!
Agent replied · 6 September 2023
Thank you for your lovely review Graham! We enjoyed working with you. Wish you all the best CJ Hole Clifton Team
5/5
GoogleReally positive and professional service from the whole team at CJ Hole, Downend! A huge thanks to Lucy, Lois, Rowena and David for all their support in helping us buy our new house and home. A particular positive part of the experience with CJ Hole, Dowend was all the support and amazing communication we received from Lucy, Senior Sales Progressor. She understood and guided us through the purchase process and helped us understand the importance of all the steps involved on a hugely professional yet personal level. She is a great assest to this team and I can not thank her enough for the effort, time and dedication she provided.
Agent replied · 17 August 2023
Hi K G, thank you for taking the time to leave this amazing review. Lucy really appreciates the kind words that you have left and it has been a pleasure assisting you with the purchase of your new home and congratulations again. - The team at CJ Hole Downend
1/5
GoogleIF YOU ARE A TENANT DON'T USE THIS COMPANY. If you read through the reviews, they're all landlords related. This is not a company that looks after tenants. I will not mention my experience with them but I'm absolutely disgusted. 1 star is too much.
5/5
GoogleWe just sold an apartment in Bristol using CJHole. The sale was incredibly long and protracted. Without Victoria, I'm not sure it would ever have completed. She was fantastic at following up with all parties.
Agent replied · 6 September 2023
Thank you Una for your review! We enjoyed working with you. Many thanks CJ Hole Clifton Team
5/5
GoogleGood experience from start to finish. Ryan and Emily were particularly helpful and communicative. Would recommend.
Agent replied · 15 August 2023
Thank you so much for the review Mark. We really appreciate you taking the time to do so and for the kind words.
5/5
GoogleAs a first time landlord all the staff at the kingwood branch have been super helpful and attentive to any of my questions and queries. What has made this experience a lot easier than I thought it may have been. I would like to make a special mention to madison who has helped throughout as well as Rebekah and Kirsty
Agent replied · 14 August 2023
Thank you Alex, we pride ourselves on the level of service we offer and reading reviews like this makes the hard work worth it! We appreciate the time it took you to write this and thanks for the special mention for Madison, Kirsty & Rebekah! - Cj Hole Team
5/5
GoogleLulu has been great throughout the whole purchasing process. Very responsive and helpful, she's kept us informed and up to date on the progress of the house purchase and made us feel at ease! Would recommend her for any future purchases
4/5
GoogleCJ hole is a highly organised renting agency and I had a great experience with Quaid Sheppard in renting a place.
5/5
Googlethey are proffitional ,friendly and knowledgeable
Agent replied · 30 September 2023
Thanks for the review Sarah! CJ Hole Team
5/5
GoogleCouldn’t have asked for a better team. Andy Musker and co were fantastic. Not once did the phone go to voicemail when I called for an update, and Andy would always chase on my behalf. Top notch. Would highly recommend!
Agent replied · 12 August 2023
Such great back Tony. Thank you so much. Your recent recommendation has also been greatly appreciated. So pleased we could assist in getting you moved. Every happiness in your new home.
5/5
GoogleWas shown round by Ethan and Olly incredibly helpful, knowledgeable, and personable. Definitely best experence with lettings agents we have had.
5/5
GoogleThe team in the Kingswood branch all worked seamlessly to provide an excellent experience for us when selling our house. Donna was the first person we met and out of three different estate agent visits she impressed us the most, with her professionalism and enthusiasm. Special thanks to Eva, Vickie, Isaac, Jodie & Jeni who were all involved in our house sale. One more person who deserves a special thank you is Kerry, who went far beyond her role as Sales Progressor. Kerry kept us up to date right to the completion and beyond. We would highly recommend C J Hole Vince & Ann Poolman
Agent replied · 23 September 2023
Thank you so much for your lovely feedback Vince & Ann. It was such a pleasure to help with your move and we're so pleased you were happy with the service from all the team. We hope you're settled in and enjoying your new home!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about CJ Hole
Which CJ Hole office has the most reviews?
Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
Where are the CJ Hole offices?
The 18 CJ Hole offices, by town:
- Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
- Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
- Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
- Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
- Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
- Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
- Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
- Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
- Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
- Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
- Henleaze: 108 Henleaze Road, BS9 4JZ
- Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
- Kingswood: 8 Regent Street, Kingswood, BS15 8JS
- Redfield: 163 Church Rd, Redfield, BS5 9LA
- Southville: 268 North Street, Southville, Bristol, BS3 1JA
- Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
- Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
- Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
What do buyers say about CJ Hole?
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
What do landlords say about CJ Hole?
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Has CJ Hole won any awards?
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
