5/5
GoogleExcellent service , would highly recommend Lorraine Banbury , very professional , efficient , fast to respond , I can’t fault her
Agent replied · 13 October 2023
Thanks for the review, and the recommendation! CJ Hole Team
Trusted Agent profile · Bristol and Somerset
Verified
CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers23 reviews
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
Buyers14 reviews
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
Landlords9 reviews
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
Tenants2 reviews
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
Our offices
CJ Hole's 18 offices, most reviewed first. Each has its own page.
- CJ Hole Southville268 North Street, BS3 1JA1,595 reviews · 1,519 on Google (4.6)54 in the last 90 days
- CJ Hole Bishopston94 Gloucester Road, BS7 8BN891 reviews · 848 on Google (4.6)10 in the last 90 days
- CJ Hole Kingswood8 Regent Street, BS15 8JS675 reviews · 631 on Google (4.9)60 in the last 90 days
- CJ Hole Cheltenham1 Bath Street, GL50 1YE547 reviews · 515 on Google (4.8)9 in the last 90 days
- CJ Hole Clifton161 Whiteladies Road, BS8 2RF417 reviews · 371 on Google (4.8)1 in the last 90 days
- CJ Hole Westbury On Trym25 Canford Lane, BS9 3DQ413 reviews · 315 on Google (4.9)5 in the last 90 days
- CJ Hole Brislington46 Sandy Park Road, BS4 3PF367 reviews · 367 on Google (4.8)7 in the last 90 days
- CJ Hole Bradley StokeThe Willow Brook Centre, BS32 8BS349 reviews · 307 on Google (4.5)11 in the last 90 days
- CJ Hole Hucclecote5 Silverdale Parade, Hillview Road, GL3 3LA326 reviews · 226 on Google (4.9)18 in the last 90 days
- CJ Hole Downend5 Cleeve Wood Road, BS16 2SF308 reviews · 236 on Google (4.8)15 in the last 90 days
- CJ Hole Henleaze108 Henleaze Road, BS9 4JZ284 reviews · 271 on Google (4.8)7 in the last 90 days
- CJ Hole Burnham-On-Sea Sales64 High Street, TA8 1PE253 reviews · 252 on Google (4.7)0 in the last 90 days
- CJ Hole Worcester58 Foregate Street, WR1 1DX218 reviews · 129 on Google (4.7)0 in the last 90 days
- CJ Hole Redfield163 Church Rd, BS5 9LA176 reviews · 166 on Google (4.9)6 in the last 90 days
- CJ Hole Bishopsworth35 Church Road, BS13 8JL165 reviews · 101 on Google (4.8)30 in the last 90 days
- CJ Hole Cirencester1 Woolrich House, The Waterloo, GL7 2GA159 reviews · 111 on Google (4.8)7 in the last 90 days
- CJ Hole Weston Super MareSuite 3 Pure Offices, Pastures Avenue, BS22 7SB62 reviews · 60 on Google (4.9)0 in the last 90 days
- CJ Hole BroadwaySaddlers Barn, Kennel Lane, WR12 7DP2 reviews · 2 on Google (4.5)0 in the last 90 days
Reviews on Google
Showing 6,411 reviews on Google only. Show every review
Google5/5
GoogleThe best estate agents in the UK.
Agent replied · 13 October 2023
Couldn't ask for a better review - thank you! CJ Hole Team
5/5
GoogleKate at CJ hole save our bacon. Not only did her team help us secure a full asking price during the downturn, but Kate also went above and beyond when a post-exchange issue cropped up and she held the chain together with a sheer foce of will and determination. I cannot recommend them enough.
Agent replied · 29 September 2023
Thank you for leaving this fantastic review Simon. We really do appreciate it. Enjoy your new home. CJ Hole Team
4/5
GoogleFast and efficient services. Show professional
Agent replied · 29 September 2023
Annie, thank you for leaving the review. CJ Hole Team
5/5
GoogleFurther to my original review of the guys who valued and sold the property Josh and James ( and did a great job with enthusiasm and professionalism ) i must give a big vote of appreciation to Victoria Grantham who is the lady you would deal with once the offer is accepted as she is Sales Processor and she is brilliant , always responds to any queries and keeps you informed of progress with solicitors and the buyers and basically smooths the whole process out . Any niggles are quickly sorted to ensure both you as seller and the buyers are happy and you get to completion FAST . She's an absolute asset to CJ Hole and cant thank her enough
Agent replied · 5 August 2023
Thank you so much Tony for this wonderful review! Many thanks Clifton CJ Hole Team
5/5
GoogleCJ Hole have been fantastic from start to finish. The whole experience has renewed our faith in estate agents. Our Sales progressor was particularly impressive keeping us informed and encouraging us to never give up. Thanks Kate!
Agent replied · 30 September 2023
Katie, thank you for leaving such a glowing review. We are glad to have renewed your faith in Estate Agents! CJ Hole Team
5/5
GoogleMy property sale is now due to complete, thanks to the brilliant work by the wonderful team at CJ Hole - everyone has been really helpful from the initial work to put the house on the market to exchange. Particular thanks to Lorraine, who has been absolutely brilliant and great to deal with, ensuring that everything has progressed smoothly and that I've been kept up to date all the way through. thanks Lorraine - you're a star!
Agent replied · 30 September 2023
Katherine, thank you for such a glowing review. We look forward to the completion and wish you all the best with your onward plans. CJ Hole Team
5/5
GoogleKate Cullen progressed the completion of the sale brilliantly. She was very personable and knowledgeable, and easy to get hold of too. She was so nice in fact that I even took her a little gift after the sale completed!!
Agent replied · 30 September 2023
Thanks for the review Neil, much appreciated. CJ Hole Team
5/5
GoogleQuality Service
Agent replied · 31 October 2023
Many thanks Muhammad!
5/5
GoogleThoroughly impressed with the level of service and expertise provided by CJ Hole Kingswood in the sale of our property. Particular thanks to Kerry, Vicky, Isaac and Eva with whom we had the most contact and provided us with an excellent marketing strategy, detailed feedback from viewings, and keep us updated throughout the whole process. Would highly recommend to anyone in the area.
Agent replied · 31 October 2023
Thank you so much for your amazing review Matt, the whole team really appreciate it!
5/5
GoogleRating only, no written review.
Agent replied · 31 October 2023
Thank you for your review Joe! We wish you all the best and we really enjoyed working with you. Many thanks Clifton CJ Hole Team
5/5
GoogleI found the whole experience of moving home very easy from start to finish, as Kate kept me well informed at every stage. Answering any questions I had without delay.
Agent replied · 28 September 2023
Anne, thank you for leaving the review. We're pleased to hear you've felt the process very easy, with us helping and supporting. Enjoy your new home. CJ Hole Team
5/5
GoogleLulu was very helpful and attentive, would highly recommend!
5/5
GoogleI strongly recommend CJ Hole for selling your home. The Bishopston team went above and beyond for me on a tricky sale, delivering an excellent service right through the whole process. Many thanks to Andy and his colleagues for their great work.
Agent replied · 28 September 2023
Hi Kate, thank you so much for the kind words. We do really appreciate you taking the time. We are delighted to have got your property sold too- it all came together in the end!
5/5
GoogleI can honestly say that the experience we had with the CJ Hole team was the best we’ve had with from any local agent. George & Kate were always on hand to guide, support & help us navigate the whole process. I would highly recommend the Henleaze & Westbury offices if you’re looking to buy/sell in the BS9 area.
Agent replied · 28 September 2023
Tom - a great review! We agree that both Henleaze and Westbury offices do support and help as much as we can, so thank you for mentioning this. Enjoy your new home. CJ Hole Team
5/5
GoogleI use several estate agents to manage properties, including a couple of CJHole offices. Rafal Lunitz, property manager at Bishopston branch, has gone above and beyond for managing my property. He is the best property manager I have dealt with so far. Please keep it up.
Agent replied · 18 November 2023
Thank you so much junxin for this glowing review for Raf, we are so pleased to read reviews like this, it encourages us to continue to deliver an excellent service - Cj Hole Team.
5/5
GoogleVery quick to respond to emails or messages. Were always willing to help me regardless of the extent of the request. Continue to show support after moving into the property. Highly recommend. Their services are first class.
Agent replied · 9 February 2024
Thank you for taking the time to leave the team a review.
5/5
GoogleKerry and Eva and the whole team made the whole process so easy, they were responsive, proactive and supportive and it felt like they were on my team throughout my whole "first-time buyer" experience. Cannot recommend them enough!
Agent replied · 23 September 2023
Thank you for your lovely review Katherine, we're pleased you were happy with the experience and hope that you're settling into your new home well.
5/5
GoogleEthan was really helpful through the process and has been a pleasure to deal with. Sadly he was let down by the appalling Homelet referencing company they use to verify tenants but that was not of his making and he did everything to try smooth the process.
5/5
GoogleAn excellent service from all the team at C J Hole from beginning to end especially Donna, Issac and Kerry.
Agent replied · 23 September 2023
Thank you so much for your review Richard!
5/5
GoogleKingswood branch managed sale of block to two flats. Excellent service throughout. Eva (sales manager) very attentive and great communicator. Kerry provided a thorough sales progresser service helping to unblock issues with solicitors and keeping myself and purchasers up to date. Great job all round. Highly recommend.
Agent replied · 23 September 2023
Thank you for your review Chris, we really appreciate the feedback and are so pleased you've been happy with the service
5/5
GoogleWe bought our new property in Westbury-on-Trym via CJ Hole and although moving home can be a stressful business, the entire team went out of their way to ensure it has been as easy as possible. Special mention to Lorraine, who has been frequently updating us as to the status of the purchase and gently encouraging all parties, solicitors, sellers and us, to keep up the momentum of the sale. They are an extremely friendly, professional and effective team and I would have no hesitation in recommending them to anyone selling or buying a house.
Agent replied · 10 September 2023
Hi Darren, fantastic review - thank you so much for leaving it. We're pleased to hear that we've helped you through this transaction smoothly. We aim to please. Enjoy your new home. CJ Hole Team
5/5
GooglePrompt and accurate valuation and good promotion. Most impressive of all, though, was Victoria's work at progressing a potentially complex sales process with diligence and care. Would use again.
Agent replied · 13 September 2023
Hi Neil, Thank you so much for your review! We really enjoyed working with you. Wish you all the best Clifton CJ Hole Team
5/5
GoogleGreat experience. We dealt mainly with Kerry. She was very proactive during the sale which did have its legal issues. Very grateful to Kerry and the rest of the team.
Agent replied · 23 September 2023
Thank you so much Marvin, we really appreciate the feedback and are pleased you were happy with the service.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about CJ Hole
Which CJ Hole office has the most reviews?
Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
Where are the CJ Hole offices?
The 18 CJ Hole offices, by town:
- Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
- Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
- Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
- Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
- Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
- Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
- Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
- Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
- Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
- Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
- Henleaze: 108 Henleaze Road, BS9 4JZ
- Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
- Kingswood: 8 Regent Street, Kingswood, BS15 8JS
- Redfield: 163 Church Rd, Redfield, BS5 9LA
- Southville: 268 North Street, Southville, Bristol, BS3 1JA
- Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
- Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
- Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
What do buyers say about CJ Hole?
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
What do landlords say about CJ Hole?
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Has CJ Hole won any awards?
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
