Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,411 reviews on Google only. Show every review
5/5
GoogleVery easy to deal with CJ Hole Burnham-On-Sea. All of the team was very friendly and helpful through the whole process of buying my first home. Thank you Tom, Sommer and Lisa for all your help with my purchase.
Thank you so much for your kind review Best wishes Edward
5/5
GoogleWe bought mum's bungalow through C J Hole and we could not have been happier with the process considering my mum relocated from 200 miles away. The staff were professional, friendly and extremely helpful and the communication with every step was excellent. They were always happy to answer any questions and helped us to negotiate a fair price that was acceptable to both parties. I would highly recommend CJ Hole as a estate agent that cares. Judith Heale
Thank you so much for your kind review Best wishes Edward
5/5
GoogleSommer and Lisa are a joy to deal with. The service has been very professional, responsive, and friendly. (It's probably the only sale/purchase I've been involved with - including those of my sons - where I haven't felt the need to swear or turn to bucketloads of alcohol!)
Thank you so much for your kind review Best wishes Edward
5/5
GoogleWe had a difficult sale, it took a year but we got there in the end. Sommer at CJ Hole helped us all the way down a stressful road, well done young lady. I would say these are the agents to use if you are considering selling.
5/5
GoogleTo be honest, it was a pleasure to deal with the Burnham On Sea office and Sommer made it a so easy to get my purchase over the line .
5/5
GoogleVery helpful and friendly team! I highly recommend this agency to anyone who wants to rent. Special thanks to Maddie ans Sarah :)
Thank you for taking the time to write a review Karol, Maddie & Sara appreciate the feedback - Cj Hole Team
5/5
GoogleDealt with Maddie whilst letting out my house. Very patient, helpful and polite. When she didn’t know the answer she would say so but got back to us straight away with an update. A rare quality these days. Very pleased
Lovely review Jean, thank you for taking the time to write it, we appreciate your feedback - Cj Hole Team
5/5
GoogleMoved recently with the help of Summer who chased the chain regularly and kept us up to date. Very satisfied.
Thank you for your feedback Steve. I'll make sure this is passed onto Sommer - Tom
5/5
GoogleFantastic service, couldn't do enough to help us find our new home ,Sommer was brilliant, I wouldn't hesitate to recommend CJ Hole to any of my friends or family looking to move.
Thank you for your kind review Trevor, we hope you've settled into your new home! - Tom
5/5
GoogleWe recently listed my mum and dad's property with C J Hole Burham on Sea , first contact we were impressed with Lisa, she was so helpful and knowledgeable. We then meet Tom a very charming young man who was also very knowledgeable and professional, but also put myself and mum and dad at ease with the process. Tom is a great asset to the company and won't hesitate to recommend to friends should they wish to sell or buy Wishing you all every success for the future.
Wow, what a lovely review. Thank you so much Tracey, we're proud of the service we offer and are so glad it has come across to you and your lovely parents. All the best, Tom
5/5
GoogleI received excellent service from Maddie and would have no hesitation in using her again Martin Grant
Thank you for taking the time to rate us Martin, we really appreciate it and its great to know you received an excellent service from Maddie - Cj Hole Team
5/5
GoogleThank you to Maddie Aldridge and her team for making the re-letting of our property a smooth process. The whole transaction was carried out very professionally.
Thank you for the feedback Graham, we really appreciate it and it serves as encouragement for our team to continue to deliver an excellent service - Cj Hole Team
5/5
GoogleThank you to all the team at CJ Hole on Whiteladies Road, Clifton for making my house sale such a smooth process. The communication has been great all the way through - a really down to earth friendly professional team to work with.
Thank you for your lovely review Maria! We really enjoyed working with you. We wish you all the best. Clifton CJ Hole Team
5/5
GoogleThe experience I had with this team at CJ Hole was excellent. Formerly struggling to find a suitable rent property, Quaid helped massively. He was efficient and understanding. You can tell he really looks after his clients.
5/5
GoogleCJ Hole were very professional, friendly and helpful.We looked at quite a few houses that were on the market with them.Then found the perfect one ,they kept us informed of what we needed to know and nothing was too much trouble.Thank you to the team.Would definitely recommend CJ Hole .
Dear Lucy and David, I trust this message finds you settled and enjoying the warmth of your new home. Reflecting on the journey from house hunting to the day you received the keys brings a smile to our faces. Your heartfelt review captures the essence of our commitment to professionalism, friendliness, and helpfulness, and we couldn't be more grateful for your kind words. We appreciate your patience on that particularly VERY warm move-in day. We understand the nervous anticipation that comes with receiving the keys, especially when the completion takes place later in the day. Your understanding and patience did not go unnoticed, and we're thankful for your positive spirit throughout the process. It's truly heartening to know that you found the perfect home, and we're thrilled to have been part of your journey. If there's anything you need, whether related to your new home or anything else, please know that our team is here for you. Thank you once again for choosing CJ Hole, and we wish you countless happy memories in your new home. Warm regards, Ian Salter CJ Hole Weston-super-mare & North Somerset
5/5
GoogleI was completely satisfied with the service I received from C J Hole. They were able to sell my house in a very short time and at a great price, the whole process was made very simple. Their communication was fantastic, always keeping me updated and responding quickly to emails and phone calls. I always felt I was a priority even though I'm sure they had many many other clients to deal with! Couldn't have asked from more from an estate agent, would definitely recommend them.
Thank you so much Ingrid, we really appreciate your feedback and are thrilled you were so happy with the service. We hope to work with you again in the future!
5/5
GoogleJust sold my parents house through C J hole in Cheltenham. I cant thank them enough for all there hard work in achieving the sale in a difficult housing market. From the initial valaution through to them preparing all the property particulars, the constant updates on all the viewings and there negotiaton skills with the offers. It didnt stop there, the sale at times was tricky, yet there expertise and continued communication in chasing the chain and keeping us informed was amazing.We finally exchanged contracts sucessfully. Special thanks to Jenni, Ella and Annie. I cant recommend them enough to anyone selling locally in Cheltenham and the surrounds. Brilliant Experience!
5/5
GoogleMadison has been a pleasure to work with. She is personable and always willing to help, nothing has been too much trouble. Thank you, really happy with the service.
Thanks so much for your review Shelley :)
5/5
GoogleWe had a great experience with George and his team. Always able to get hold of someone to speak to if we had questions. Lorraine was amazing, thanks so much for supporting us! :)
Thanks for the review Suzy and Ben. We are so pleased you've had the customer service we'd expect you to have. Enjoy your new home. CJ Hole Team
5/5
GoogleGreat communication from Quaid, and really accommodating. Taking the stress out of house hunting!
5/5
GoogleRating only, no written review.
Thank you for your review Stephen. Wish you all the best with your purchase. Many thanks Clifton CJ Hole Team
5/5
GoogleThe guys did a really good job. The looked after us well throughout the sale, keeping us well informed. Even after completion, they checked to make sure we were ok and answered a few extra questions. I would not hesitate to use them again, a job well done, thanks.
Thank you Paul, it was a pleasure assisting you with the sale.
5/5
GoogleCJ Hole navigated both our sale and purchase. Kate was helpful throughout the entire process - she was great responding to all communication whether through emails or phone calls when we had questions, and kept us up to date while liaising with the entire chain and relevant solicitors, and was involved and responsive in handling all issues that came up.
Heather, thanks for leaving the review. It means a lot to us when customers leave such kind words, acknowledging our hard work. Thanks again. CJ Hole Team
5/5
GoogleFantastic company who did everything from start to finish , Rowena was very professional throughout the whole process and was very knowledgeable about everything , very charming and nothing was too much trouble. Highly recommendable.
Thank you for the five star review, it is much appreciated.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
