Trusted Agent profile · Bristol and Somerset

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CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,187 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,419

Reviews on Google

All 18 offices

Facebook logo

4.2 / 5

62

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

378

Reviews on Trustpilot

All 18 offices

allAgents logo

278

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 6,411 reviews on Google only. Show every review

5/5

Google

Really helpful and communicative estate agents. Particularly grateful for Cameron's excellent work in helping me secure an apartment. And then a year later Lulu's help when I bought my first house. The team at CJ Hole are a great bunch!

Amy · 17 November 2023 · CJ Hole Southville

5/5

Google

I can thoroughly recommend CJ Hole Lettings. Ciaran, Tilly and Emma provided an excellent and efficient service. All aspects of finding new tenants for our flat were taken care of. I was kept informed of proceedings and any queries were attended to promptly.

Caroline · 16 November 2023 · CJ Hole Bishopston

Agent replied · 18 November 2023

Thank you so much for your 5-star review Caroline! Your feedback is highly appreciated and serves as encouragement for our team to continue delivering excellent service. Thank you for choosing to use us. If you have any further questions or require any assistance in the future, please don't hesitate to reach out. We're here to help.

5/5

Google

Very pleased to have had my property sold by CJ Hole. The whole process went very smoothly - Josh Bradbury and team did a great job in getting the property advertised and under offer very quickly, and Victoria Grantham progressed the sale with great efficiency and attention to detail. She kept me informed at every stage, and put a lot of effort into keeping momentum going! Many thanks!

Mary · 16 November 2023 · CJ Hole Clifton

Agent replied · 17 November 2023

Thank you for your lovely review Mary! We really enjoyed working with you. Wish you all the best for the future. Many thanks Clifton CJ Hole Team

5/5

Google

Very pleased to recommend CJHole Henleaze who have helped me to sell my house despite the current choppy waters in the housing market. Particular thanks to Tim for his patience in explaining the process at the beginning to a couple who last moved over 35 years ago. Latterly, huge gratitude to Kate who has kept on top of all the details and made sure we always knew what was going on.

G · 15 November 2023 · CJ Hole Henleaze

Agent replied · 9 November 2023

Thank you for your review Mrs Cutler. We are so very pleased to hear that you will recommend CJ Hole to others looking for the right agent. Tim and Kate also appreciate your kind words. CJ Hole Team

5/5

Google

The responsible agents were unbelievably helpful

Wai-kwok · 15 November 2023 · CJ Hole Clifton

Agent replied · 17 November 2023

Thank you for your review! Wish you all the best in your new home. Many thanks ! Clifton CJ Hole Team

5/5

Google

Rating only, no written review.

SY · 14 November 2023 · CJ Hole Clifton

Agent replied · 18 November 2023

Thank you for your 5 star review, we appreciate your feedback.

5/5

Google

Can't thank the team at Cj hole enough, they kept in contact all the time and answered all of my emails quickly (even when emailing several times a day) it's been a long 7 months but without the help of the team in downend it would have been so much more stressful. Thank you all again. I would recommend to all of my friends and family and I would use them again if I ever chose to move again.

Liza · 14 November 2023 · CJ Hole Downend

Agent replied · 11 June 2024

Thank you for the amazing review Liza. We hope you are all settled in your new home.

5/5

Google

CJ Hole have been amazing at helping us to buy our first home! We couldn’t be happier. We dealt mostly with Lorraine who went above and beyond to make sure we had all the information we needed and helped us with any queries. Thanks so much, if we could give more than 5 stars we would!

Ellie · 13 November 2023 · CJ Hole Westbury On Trym

Agent replied · 24 November 2023

Ellie, thank you so much for leaving this fantastic review. We hope you are very happy in your new home! CJ Hole Team

5/5

Google

C J Hole, Ethan carried out excellent service during our change in a new tenant for one of our letting properties. Keep up the good work.

Lorraine · 8 November 2023 · CJ Hole Cheltenham

5/5

Google

C J Hole - and Justin in particular - handled our sale so well. It was a complicated sale that lasted a long time and Justin was patient, understanding and excellent at communication. We felt so thankful to have Justin selling our flat! Would highly recommend using C J Hole.

Beth · 8 November 2023 · CJ Hole Redfield

Agent replied · 9 November 2023

Justin is delighted to receive such wonderful feedback Beth. Thank you so much for taking the time to put your experience into writing. It is great to hear as we strive to provide the best customer experience.

5/5

Google

Couldn't recommend Lucy and Rowena from the sales processing team more! Both were on hand throughout the whole process and chased the solicitors endlessly.

Charlotte · 8 November 2023 · CJ Hole Downend

Agent replied · 26 November 2023

Hi Charlotte. It was a pleasure assisting you with your move. Thank you for your kind review. Team at Cj Hole.

5/5

Google

Cj hole Kingswood were absolutely brilliant in selling our house all the team worked very hard as it wasn’t a straightforward sale there were lots of ups and downs but Eva and Kerry supported us along the way and made sure they could help as much as possible and eventually it all completed smoothly I would highly recommend cj hole Kingswood thank you you have been amazing

Helen · 7 November 2023 · CJ Hole Kingswood

Agent replied · 28 November 2023

Thank you so much Helen. It was quite the journey and we're so pleased with the result, especially Eva & Kerry. We hope you're enjoying your new home!

5/5

Google

I’m not going to lie, the whole experience of selling my leasehold flat was more stressful and delayed than I could have ever imagined. BUT, none of that was to do with CJ Hole and the wonderful Lorraine B. She was friendly, knowledgeable and communicative the whole way through as we ploughed through various hurdles. Days away from completion I think we are finally there! Would absolutely use Lorraine again if I come to sell or move in the future.

Ben · 7 November 2023 · CJ Hole Westbury On Trym

Agent replied · 9 November 2023

Ben, what a great review. Thank you for your kind words and for name dropping Lorraine - she very much appreciates that! CJ Hole Team

5/5

Google

Brilliant service. Really lovely staff. Always incredibly helpful and patient. Made the whole process of selling our house stress-free.

Karen · 7 November 2023 · CJ Hole Bishopston

Agent replied · 9 November 2023

We aim to give the best customer care through-out the process Karen and your kind words back up that we appear to have achieved just that. Thank you so much for the kind review.

5/5

Google

Thoroughly proactive from beginning to end. Good knowledge of their local market. Would happily use again

Daniel · 6 November 2023 · CJ Hole Kingswood

Agent replied · 28 November 2023

Thank you so much Daniel, we really appreciate your review!

5/5

Google

Absolutely brilliant. Nothing was too much trouble. Went way and beyond what they were obliged to do .

Adrian · 6 November 2023 · CJ Hole Bishopston

Agent replied · 6 November 2023

Thanks for your kind words Adrian. They are very much appreciated.

5/5

Google

CJ Hole were amazing throughout the whole process and made us feel so at ease. The whole team went above and beyond. Thanks so much for all your help! Olivia & Jamie

Jamie · 6 November 2023 · CJ Hole Kingswood

Agent replied · 28 November 2023

Thank you so much Olivia & Jamie, we're really pleased you were happy with the service and hope you're settling into your new home!

5/5

Google

Good experience selling with CJ Hole. The team were professional throughout the process. Valuations were honest and marketing photos to a high standard. I believe this helped my property to stand out and sell in a tough market, particularly combined with the friendly agents showing people around. The office assigned a sales progressor to the case, Kerry helped keep me in the loop and was pro-active in following up various parts of the chain to push towards completion. Also a big shout out to the rest of the staff at the office, who we met at visits to other properties, they were always unpushy and well-briefed. Thanks again Donna, Eva, Vickie, Kerry, Isacc, Jodie and Jeni!

Chris · 5 November 2023 · CJ Hole Kingswood

Agent replied · 28 November 2023

Thank you so much for such a detailed review Chris. Our priority is a smooth process for our clients and we're so pleased this was achieved!

5/5

Google

Great interraction with CJ Hole who are representing the vendor's side in a house purchase transaction. Isaac Hole, our POC in this transaction was a fantastic communicator and did a great job at negotiating this sale in a way to benefit both parties.

Uniteehumaine · 5 November 2023 · CJ Hole Kingswood

Agent replied · 28 November 2023

Thank you so much for your review, Isaac really appreciates the special mention too!

5/5

Google

Ethan was incredibly helpful in assisting my partner and me in finding a letting. He patiently answered all our questions and guided us through the process, making it smooth and stress-free. We truly appreciate his dedication and would highly recommend his services to anyone looking for a letting agent. Thank you, Ethan and CJ Hole, for your outstanding support.

Mey · 5 November 2023 · CJ Hole Cheltenham

5/5

Google

Really pleased with the service we received in terms of house purchase. Excellent customer service ( ie keep us updated promptly on the progress of the process, available without delay, queries answered as soon as possible, happy to help anytime).

Linta · 4 November 2023 · CJ Hole Kingswood

Agent replied · 28 November 2023

Thank you so much for your review Linta, we hope you're enjoying your new home!

5/5

Google

Both Ryan and Justin were really helpful through the whole process. From being really knowledgeable and flexible with the viewing to always being on hand and a fast reply whenever I had a query, they both were extremely approachable and helpful.

Christopher · 3 November 2023 · CJ Hole Redfield

Agent replied · 4 November 2023

Thanks for the great comments and wonderful review Christopher. Justin and Ryan are really appreciative of you taking the time. Thank you.

5/5

Google

Victoria took much time and effort to progress the sale of our flat- thank you

Catherine · 3 November 2023 · CJ Hole Clifton

Agent replied · 19 January 2024

Thank you for your review Catherine! Hope to work with you again in the future. All the best Clifton CJ Hole Team

5/5

Google

Couldn’t recommend enough , Quaid was extremely approachable, informative and helpful and the whole experience was very smooth and easy!!

Ellie · 3 November 2023 · CJ Hole Southville

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

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