Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,411 reviews on Google only. Show every review
5/5
GoogleCouldn't recommend Lucy and Rowena from the sales processing team more! Both were on hand throughout the whole process and chased the solicitors endlessly.
Hi Charlotte. It was a pleasure assisting you with your move. Thank you for your kind review. Team at Cj Hole.
5/5
GoogleIsaac was very helpful and quick to respond to any questions!
Thank you for your review Arthur!
5/5
GoogleRating only, no written review.
5/5
GoogleThe team at CJ Hole have been excellent, I've especially appreciated the proactive communication, giving me regular updates and providing great insight into the market. They are just a lovely bunch, Ed in particular has been brilliant, they always make the time to have a human conversation, a real pro from the people selling your home as it speaks to how they deal with prospective buyers too. Nothing is too much trouble and they are always suggesting ideas for promoting your property. 5 stars well earned. I would definitely recommend.
What a lovely review Penny. We always aim for excellent customer care and seems that we have delivered this for you. We really do appreciate you putting this into words. Ed will be particularly pleased to hear of this. Thank you again!
5/5
GoogleCJ Hole we’re absolutely fab with selling our house. We had a buyer that dropped out right at the last minute and they got us sold again within 3 days. We can’t thank them enough for all their hard work, support and guidance. The experience was great alll the way through with Eva, Donna, Isaac and Kerry. Kerry was absolutely fab and was so patient with me every single time I called (which was a lot). No matter what the reason for the call she honestly was brilliant, so thank you!
Thank you so much for your review Georgina! It was such a pleasure working with you both and we wish you all the best for the future!
5/5
GoogleCJ Hole have been fantastic from start to finish. They have been great at facilitating the various parties involved in the sale of the property. They have been a pleasure to deal with, I wouldn't hesitate to use them in the future.
Thank you so much Jane, we're so pleased you were happy with the service when selling your property and hope that you're all settled in your new home
5/5
GoogleThe agent is super helpful and so much patient for the follow up. Good job.
Thank you for your review Law Ego, we hope you enjoy your new home. CJ Hole Team
5/5
GoogleJodie has been of excellent help to us and has kept us in mind for this property despite us not getting it the first time round. She has recommended excellent solicitors and has made the journey very speedy and easy to purchase a house. We built an excellent rapport with her and will definitely be recommending to friends and family. Thank you Cj hole and a massive thank you to Jodie
Thank you so much Saif for your lovely review!
5/5
GoogleExcellent communication, very friendly staff, would definitely recommend them to friends and family
5/5
GoogleRafal is super helpful and gets things done quickly and efficiently, with no fuss.
Thank you Ellie for taking the time to write such a great review for Rafal, such positive feedback encourages the team to continue to deliver an excellent service!
4/5
GoogleRating only, no written review.
Thanks Stephen for your review
5/5
GoogleMany thanks to all the staff at C J Hole Kingswood for the sale of my house.I was very happy with everyone that worked on the sale. I would use you again if needed. Regards Joyce Cooper
Thank you so much for your review Joyce & David, we're really happy you've been pleased with the service!
5/5
GoogleThe team at the Kingswood branch of CjHole is exceptionally professional and excels in communication. My ongoing experience with them has consistently demonstrated their commitment to going above and beyond in providing assistance. Lindsay H, in particular, displayed impressive knowledge during property viewings. I highly recommend their services.
Thank you so much for your review, we really appreciate it - Lindsay especially!
5/5
GoogleThank you to CJ Hole for dealing with our recent move. Jenni and the team were fantastic and kept us informed throughout the whole long process. Helen and Mark Clay from 96.
5/5
GoogleI would highly recommend CJ hole to anyone looking to buy or sell a house. The sales team (especially Jenni Moore) provided invaluable support, was always on hand to answer queries, and provide guidance when needed. Will definitely be using CJ hole again
5/5
GoogleWe found CJ Hole very professional in our dealings with them. Charlotte was our main point of contact and was great to deal with.PositiveQuality, Value
5/5
GoogleCj hole were brilliant throughout selling my property, they took the pictures that I wanted and kept me updated every step of the way. Once accepting an offer Lorraine worked tirelessly with respect to exchange and completion and should be commended for her valiant effort as the buyers solicitor certainly dragged their heels. Thank you Lorraine, you are a star.
Trevor, thank you so much for taking time to do this review. Your comments about the team (and especially Lorraine) have been well received and we are pleased completion took place this week. All the best with your onward plans. CJ Hole Team
5/5
GoogleBrilliant estate agents! Would highly recommend to anyone looking to sell or rent.
Thank you for taking the time to leave us a review.
4/5
GoogleI have had a rewarding experience with cj hole
5/5
GoogleLovely service from Quaid and the team at CJ Hole. Friendly and personable service - thank you!
5/5
GoogleReally easy process with the CJ team, Emma, Kirsty, Ana! Very proactive and good with communications, always keeping me up to date and quick to answer any queries.
Thank you Joseph for taking the time to provide Emma, Kirsty & Ana with such lovely feedback!
5/5
GoogleI let my flat through CJ Hole and would definitely recommend. Rafal, the property manager, is great! So quick to react to any issue that arises and makes the whole thing stress-free.
Thanks so much Chessie for leaving Raf a review! We really appreciate you taking the time to send us feedback!
5/5
GoogleLorraine at CJHole was very efficient and good at communicating, ensuring that the sale of the property went through smoothly- unfortunately other participants in the process were not so helpful, so very glad we had Lorraine on side
Nicola, thank you for your review. We are pleased that CJ Hole got you there smoothly! CJ Hole Team
5/5
GoogleThanks to the team at C J Hole Henleaze for their efforts in selling our mother's property but particularly to Lorraine who chased responses when necessary, kept us informed of progress and did a great job overall!
Thanks for your review Claire. Lorraine appreciates the name drop too. CJ Hole Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
