5/5
Extremely professional and a joy to deal with. I felt really listened to and respected. Would highly recommend Quaid at CJ hole and the lettings department in Southville.

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,187 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,187 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
378
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,411 reviews on Google only. Show every review
5/5
Extremely professional and a joy to deal with. I felt really listened to and respected. Would highly recommend Quaid at CJ hole and the lettings department in Southville.
5/5
Excellent service provided by Lulu and the team throughout the process of selling our property. Which at times was a nail biting experience due to the lack of communication by our solicitors but Lulu did keep up the pressure at them.
5/5
C J Hole have been brilliant from the start of the sale of my mums house to completion. We were kept informed throughout the process. A friendly team, who were all very professional. Just a special thanks to Vicky who was very compassionate at the start of the sale of my mums house. We would recommend C J Hole Kingswood, a great team, helpful, great communication, professional and friendly. A big thank you Julie Keith and family
Thank you so much for your review Julie & Keith, it was a pleasure working with you in the sale of your mums house. Best wishes for the future.
5/5
Thank you to George, Kate and the team for all you help over the last 10 months - I’m delighted with my new home and very grateful for all your help and support to help make it happen. Thank you!
Thank you so much for leaving this review! We are so pleased you are happy with your new home - enjoy. CJ Hole Team
5/5
We had a very positive experience buying our house through CJ Hole, Weston-super-Mare. Ian, Ashley and Carleah were all incredibly helpful and responsive and helped keep the whole chain moving and communicating.
5/5
They are extremely helpful and accommodating, to students as well! Leigh and Fran were the staff responsible for helping me and they were so understanding of my group and helped us through any issues we had while remaining professional and respectful despite us being students. Something that other agents didn't do. Highly recommend.
Thank you Zack for your review! We appreciate your feedback, thank you for taking the time to rate our service, lots of words that we love to hear and Leigh & Fran love the mention. We hope you and your group will be happy in your home - Cj Hole Team!
5/5
We have recently sold my mums house, and the process was made very easy and straightforward by the team in the Kingswood office of CJ Hole. We started with quotes from 3 Estate Agents, but quickly decided to use CJ Hole because their valuation of the property was very realistic and their thoughtful presentation of the property generated over 40 viewings. Their communication was excellent, and we were kept updated at all times throughout the process. I recommend them, and will certainly be using them again in the future.
Thank you so much for your review Steve, it's very much appreciated and always a pleasure working with you!
5/5
CJ Hole in Westbury-on-trym have been great throughout the sale of our property. Their valuation process was quick, well explained and rational. We wanted to move quickly and they arranged viewings within the first week and at times that suited us. Lorraine who worked with us directly worked hard to provide feedback on viewings as they happend and once an offer was accepted she acted as an incredibly professional, personable and efficient liaison between ourselves, the buyers and solicitors ensuring things ran smoothly and to schedule. Previously we had purchased our property through CJ Hole Westbury-on-trym and I would not hesitate to requisition their services a third time.
Hi David, thank you for leaving such a fantastic review. We appreciate your comments, and are happy that you wouldn't hesitate using CJ Hole again. Many thanks, CJ Hole Team
5/5
CJ Hole in Henleaze helped sell my mother’s house and were very professional throughout. On viewings, the whole team got involved. Tim and George brought decades of knowledge between them on the properties and streets in our area. And once the sale was progressing Lorraine was on top of all the conversations and next steps required to move the chain swiftly to completion. We can’t thank them enough.
Fiona, this is a great review! Thank you so much for your kind words, much appreciated. CJ Hole Team
5/5
Rating only, no written review.
5/5
I was in a rush to get a rental property sorted for myself and my Partner before Christmas Holidays 2022. Upon finding an ideal place with CJHole I was able to get a viewing sorted the day of enquiry and ultimately signing the tenancy contract the Friday of the same week, I would certainly recommend them. I'd like to thank Sophie G for getting me into the property viewing so quickly, Colin D for promptly communicating my offer to the landlord and big thank you to Magda L for her friendly professionalism handling the millions of questions I asked on calls throughout that week. You all helped me secure the letting so quickly to able to enjoy a stress free (relatively!) Christmas, so thank you all very much. Just an update - currently renewing my tenancy on the property, my Point of Contact; Freya , has been a massive help and always willing to take my calls and queries - helping me stay stress free going into Christmas! Couldn’t recommend CJ Hole enough.
Thank you very much for your feedback, we are so glad we could help get you into your new home as swiftly as possible.
5/5
I have purchased 2 properties this year and currently on my 3rd purchase with this branch. The professionalism from the entire team has been second to none. Always responsive to any questions I may have and reactive with any information from other party’s. Highly recommend this company and look forward to buying more with them in the future.
Thank you so much for the kind words Jason. The whole team really appreciate you taking the time to do a review. We look forward to doing further business with you.
5/5
Recently sold our house through CJ Hole Downend. After a very long winded, difficult process with solicitors, they remained friendly, helpful and persistent to insure completion. Our move manager was Lucy Webster, who was amazing and so patient with us, and she completely went above and beyond to make this move happen. Very big thank you to Rowena and David also for being really informative, constantly following up and listening to us vent at times. Very glad we chose them and would definitely recommend.
Hi Lucy, thank you so much for the lovely review and your patience in the sale, you have been fantastic sellers and we wish you all the best for your move. The team at CJ Hole Downend.
5/5
Thank you to the brilliant team at CJHole Clifton! We used them to sell my late Mum's flat and they were helpful and supportive throughout the whole process. One of the reason's we chose CJHole was because of the initial experience I had when Josh came around to value the property. He was genuine, honest, sensitive (due to the circumstances of sale) and not pushy at all. Every interaction I had with the team thereafter was friendly and professional. It was also great to have a single point of contact once the sale was proceeding - Victoria did a great job in keeping on top of any queries and moving things forward. Can thoroughly recommend.
Thank you so much for your wonderful review Caroline! We really enjoyed working with you. Wish you all the best for the future. All the best Clifton CJHole Team
5/5
Madison was very efficient and patient with us. When I had difficulty choosing who I felt would be the most suitable tenant to rent the property Madison gave me as much time as I wanted to make a decision.
Thank you for your lovely review Trish!
5/5
Madison recently helped me and my partner view a new property for us to rent. She was super friendly and very helpful with any questions we had. Super fast responses as well, thank you madison.
Thank you so much for your review Owen!
5/5
David Whitmee & the team are a 5/5 from us. David is incredibly professional & should I ever need to sell again (I hope not!) he’d be the first person I would approach. 10 months of looking, multiple phone calls & emails a week, thank you for assisting us in finding our forever home.
Thank you for the great review Kate. We have enjoyed every minute of the journey with you. Wishing you and all the family the best in your new home.
5/5
I recently had the pleasure of working with CJ Hole Estate Agents, and I am compelled to share the outstanding experience I had with their dedicated team. Throughout the entire process, from the initial consultation to the final stages, the CJ Hole team proved to be second to none in providing a fantastic and seamless service. The collaborative efforts of Kerry, Eva, Vickie, Isaac, and the entire team were truly commendable. Their collective professionalism and commitment to excellence were evident at every stage of the journey. CJ Hole's team demonstrated a profound understanding of the local market, ensuring that my specific needs and preferences were prioritised. The cohesive teamwork and shared dedication to client satisfaction were apparent, creating an environment of trust and confidence. Communication played a key role in making the process smooth and stress-free. The team exhibited excellent communication skills, providing timely updates and addressing inquiries promptly. This proactive approach instilled confidence and made the entire experience highly positive. What sets CJ Hole apart is their unwavering commitment to delivering exceptional service. The team's professionalism, attention to detail, and client-focused approach set a new standard in the industry. The entire experience with CJ Hole Estate Agents was not only efficient but also enjoyable, thanks to the dedication and hard work of the entire team. In conclusion, if you are seeking a restate agent that goes above and beyond, look no further than CJ Hole Estate Agents. Kerry, Eva, Vickie, Isaac, and the rest of the team collectively contribute to a service that is truly outstanding. I am grateful for their efforts and would highly recommend CJ Hole to anyone in search of a reliable and top-notch real estate experience.
Wow, thank you so much Brad for such a detailed and glowing review!! It was a real pleasure to work with you and feedback like this is exactly why we love our jobs, it really does mean so much! We hope you're settling into your new home well and wish you many years of happiness there!
5/5
The team at cj hole were extremely helpful and professional when we were looking for a rental.As it was our first time renting they took the time to explain everything to us and were really informative for any queries we had.
Thank you for your kind review of the team.
5/5
CJ Hole, Downend are wonderful estate agents that I would have no hesitation in recommending. Each and everyone of the team worked above and beyond our expectations in order to get the sale of our house through, along with the purchase of our new home. They are a great team who guided us through the stresses, always keeping us informed, so professional and yet so friendly. With special thanks to David who found our dream home and made it all happen and everyone else in the branch who ensured the journey was as smooth as possible. Thanks to you all. You are amazing!
Thank you for the lovely review. Its been a pleasure and we are over the moon for you both. Wishing you all the best in your new home.
5/5
I haven’t had the opportunity to use CJ Hole before. I have to say they were excellent. Agreeing a sale in this market is one thing however progressing the sale to exchange and completion is another. I cannot thank Kate enough. Thank you. Ross.
Ross, thanks for this review. We are pleased to read you found our service to be excellent! We look forward to hearing from you again if you need us. CJ Hole Team
5/5
C J Hole at Bishopsworth have been amazing and I cannot recommend them highly enough. I would never use anyone else. I need to give Ben a special mention, he has been a star from the moment he came to value right through to completion. He had to deal with the tears at selling the property after 70 years of being there so we could pay for my mums care home costs, to two failed sales, and finally through to completion on sale three. He’s listened to us, understood the trauma we were going through, supported and guided us, always remaining calm and reassuring. The whole team have been great when I felt I was struggling under pressure they always were understanding, supportive and very helpful. Excellent communication and customer service. Cannot speak highly enough of them throughout our whole experience. If you need an estate agent use C J Hole at Bishopsworth. Thank you Ben, Matt and team.
5/5
I selected CJ hole to sell my property in Bristol. I cannot recommend the sales team enough! Flat sale was done in record time from memorandum of sales in less than 2 months! Charismatic, super responsive, proactive, and very efficient in dealing with the buyer/seller ping pong to get the deal over the line!
Thank you for your lovely review! Wish you all the best in the future. All the best Clifton CJ Hole Team
5/5
Great experience, helped me process our house purchase quickly and nothing was too much bother. Quick at emails and any replies. Thankyou Kerry Ray and everyone who helped at cjhole x
Thank you so much for your review Paige, we hope you're settling into your new home well! Best wishes from the whole team :)
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The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.