Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,411 reviews on Google only. Show every review
5/5
GoogleGreat service from start to finish- Victoria was always helpful and prompt with handling any queries for the sale of my property. Excellent communication from the whole team - I highly recommend
Thank you Emma for your lovely review. We really enjoyed working with you and wish you all the best. Many thanks Clifton CJ Hole Team
5/5
GoogleHuge thanks to Kate and everyone at CJ Hole who has helped us negotiate the purchase of a flat as a starter home. When unexpected difficulties arose, Kate helped us find a path, keeping everyone informed and making sure we all got what we wanted. It couldn't have happened without her expertise.
Christopher, thank you for leaving such a glowing review. Kate very much appreciates the shout out! We hope you settle in nicely into your new home. CJ Hole Team
5/5
GoogleCJ Hole Westbury-on-Trym were professional, friendly and helpful throughout my uncle's house sale. They provided excellent customer service and support throughout the entire selling process. The weekly update and progress reporting was excellent. Many thanks to Samantha, Victoria, Lorraine and the rest of the team. I thoroughly recommend them.
Paul and Jo, thank you for leaving this review. We strive on providing excellent customer service - it's very important to us. We're pleased you've left this review for others to read when choosing an Estate Agent. CJ Hole Team
5/5
GoogleExcellent service would use CJ Hole Bishopston again it was a difficult sale but the staff were so patient and helpful with regular updates till sale went through
Thank you so much for taking the time to do a review Julie. Your kind words are really appreciated by all the team. We are so happy to have been of help and support during the transaction.
5/5
GoogleI have rented a property through CJ Hole for many years. I just remortgage my Buy-2-let mortgage through their in-house advisor Barry. All well quickly and smoothly and it has saved me £100‘s per month! Definitely recommend them.
Hi Steven, Barry is glad to be of help and to ensure that you are now not overpaying for your mortgage. We are so pleased we are able to assist with not only the rental aspect but the financing. Thanks so much for taking the time to offer us a review .
5/5
GoogleThanks to CJ Hole for our recent successfully completed purchase. It was particularly helpful to have a Sales Progressor as thorough as Lorraine on our side.
Thank you for leaving the review Simon - much appreciated. We hope you have many happy years in your new home. CJ Hole Team
5/5
GoogleMy experience with CJ Hole and the team has been nothing but positive. Since deciding to list the house for sale with them we've been kept in the loop with every detail that has happened during the selling process. This was especially important to me as I live far from the property being sold and didn't want to have any issues that needed face to face discussions. Price wise they're as competitive as the rest and have a very good reach to their target audience, this is testament to how quickly the house sold and for how much it sold for. I'm grateful to both them and the Solicitors used, Barcan Kirby and my solicitor Kim Pratt. Very thorough, quick to respond and always very knowledgeable answering any questions I had.
Thank you so much Gary, your feedback means a lot and we're so pleased you were happy with the service!
5/5
GoogleKerry was great throughout my purchase and Lindsay for the viewing and initial correspondence. Thank you for the constant communication for my first time purchase.
Thank you so much Joe, hope you're settling into your new home well!
5/5
GoogleQuick and efficient, good communication and very happy with our new flat.
5/5
GoogleExceptional service from Lulu on sales progression. As part of a complicated chain with various issues she was the go to person to solve problems. Very good at her job and kept all participants happy and moving towards completion. I can't recommend her highly enough.
5/5
GoogleWe had a fantastic experience with CJ Hole - Geena Dinnis was incredibly helpful throughout the entire process. Her knowledge and professionalism made the journey smooth and stress-free. We highly recommend her for anyone looking for a reliable and pleasant experience!
Thank you for your lovely review Elizabeth! We look forward to working with you on your purchase. Best, Clifton CJ Hole Team
5/5
GoogleWe had a very positive experience buying our house through CJ Hole, Weston-super-Mare. Ian, Ashley and Carleah were all incredibly helpful and responsive and helped keep the whole chain moving and communicating.
5/5
GoogleHappy with our experience with the rental team at CJ Hole. Friendly and prompt at answering any questions. Quaid was very personable and helped us find our new flat in Bedminster when our landlord decided to sell.
5/5
GoogleTim and his team proved instrumental in achieving another good and speedy completion for us. We have instructed them twice now, and would have no hesitation in doing so again.
Thank you for leaving the Sales Team a review, we are so pleased to have been able to help.
5/5
GoogleI recently purchased my first flat through C J Hole in Westbury on Trym. The team---especially Dan, Jasmine, and Lorraine---were really great, incredibly professional, easy to reach, and made the entire process smooth and efficient. They kept me informed at every step, ensuring a quick and largely painless experience. I would highly recommend them and would happily use their services again in the future. Thank you for all your help!
Thank you for leaving this review James. As a first time buyer we are happy to hear we helped you along at all stages. It was a pleasure, and we hope you have many happy years in your new home. CJ Hole Team
5/5
GoogleCJ hole made the process of buying a flat easy, they are very professional from meeting Daniel at the flat and negotiating the price, Lorraine kept us up to date during the buying process and was able to answer any queries we had, she also helped us to get set up with the rental team, Thank you
Tina, what a great review with great feedback. We appreciate it! We are pleased that you are continuing working with us too, with our lettings department. Thank you. CJ Hole Team
5/5
GoogleVictoria and James are a star; they have handled a very stressful and difficult process extremely professionally and delivered at the end by selling my house. If I buy/sell in future, I would definetely use them again. The best agents in Bristol!
Thank you for your great review Serdar! Wish you all the best in the future. All the best Clifton CJ Hole Team
5/5
GoogleI rented my flat thanks to CJ Hole Southville. They were very helpful. And my special thanks goes to Mr. Quaid Sheppard. He was very professional and attentive to my questions. Thanks to him and the rest of the team!
5/5
GoogleGreat company and helpful staff. Bought a property through CJ Hole andtheir service was really good. Always helping to push things as fast as possible and sorting problems along the way.
5/5
GoogleThis is the 3rd property we have sold through CJ Hole and the service was just what you require from your Estate Agent. We were kept informed on the viewings and once we accepted the offer the Sales progressor worked very had to ensure the sale completed, keeping us informed all the way. We cannot recommend them enough.
Thank you so much for your review Henry, pleasure as always working with you!
5/5
GoogleAt CJ Hole, Kingswood, I felt valued and listened to. The team were so very helpful throughout the process, from looking for a property to completion. They certainly helped me and I cannot speak more highly of them.
Thank you so much for your feedback Alex, it was a pleasure working with you.
5/5
GoogleFirst class service - especially from Lorraine, our negotiator. Great communication and professionalism throughout a long sale (Land Registry issues, not C J Hole's)! Would definitely recommend.
Jeannie, thank you so much for leaving this review - first class service received, it's what we aim for each time. We appreciate that you will recommend us to others. CJ Hole Team
5/5
GoogleSmashing help from Max sorting my new contract, super nice guy to deal with.
5/5
GoogleVery helpful, made the process of renting a new property a lot easier.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
