Trusted Agent profile Β· Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

7,188 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,419

Reviews on Google

All 18 offices

Facebook logo

4.2 / 5

62

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

379

Reviews on Trustpilot

All 18 offices

allAgents logo

278

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 6,411 reviews on Google only. Show every review

5/5

Google

Helpful, efficient and friendly. Thank you!

Louisa Β· 31 January 2024 Β· CJ Hole Southville

5/5

Google

Really friendly and good communication throughout our renting journey!

ChloΓ« Β· 31 January 2024 Β· CJ Hole Southville

5/5

Google

Lulu has been really helpful and efficient and made the move a really smooth process. Very grateful to the whole team. Thank you 😊 …

Kimberley Β· 31 January 2024 Β· CJ Hole Southville

5/5

Google

They were incredibly nice and helpful in my search for a new rental property. it was a very difficult time and I really appreciate their kindness.

Jennifer Β· 31 January 2024 Β· CJ Hole Southville

5/5

Google

Good experience with CJ Hole, in particular Max has been super helpful, polite and responsive as the property manager. We’ve really appreciated the quick communication and well-informed responses to all our questions. Thank you for making the process happen so smoothly!

Cerys Β· 31 January 2024 Β· CJ Hole Southville

5/5

Google

Really good estate agents. Justin and the team kept me well informed all the way through process.

Sam Β· 31 January 2024 Β· CJ Hole Redfield

Agent replied Β· 6 February 2024

Thanks for kind review Sam. Justin is so pleased to hear of your positive experience and how he has impacted on that.

5/5

Google

Great experience with CJ Hole Redfield. Justin and Ryan did a fantastic job selling my property (leasehold) and I found them professional, knowledgeable and communicative throughout. A very positive experience, thank you!

Larisa Β· 31 January 2024 Β· CJ Hole Redfield

Agent replied Β· 6 February 2024

We always strive to provide the best experience for our clients, so thank you for your feedback as it seems that we have managed to succeed. Ryan and Justin appreciate you putting your thoughts into words.

5/5

Google

Excellent experience with the team at CJ Hole Westbury - responsive, friendly and professional. Jasmine and Kate were a pleasure to work with, very easy to communicate with and kept us up to date throughout the process.

Gemma Β· 31 January 2024 Β· CJ Hole Westbury On Trym

Agent replied Β· 6 February 2024

Gemma, thank you for leaving such a great review. We appreciate it. CJ Hole Team

5/5

Google

Very polite staff , does the job of selling very well ,friendly polite and professional ,

Veronica Β· 30 January 2024 Β· CJ Hole Weston Super Mare

4/5

Google

Rating only, no written review.

Susan Β· 30 January 2024 Β· CJ Hole Brislington

5/5

Google

Highly recommend for the sale of my property very helpful and great communication. Big big thanks Ryan 😊 …

Ivot Β· 30 January 2024 Β· CJ Hole Redfield

Agent replied Β· 6 February 2024

Thanks for the feedback Ivot. Ryan was really pleased to hear of your review, so we appreciate you taking the time to put your experience into words. .

5/5

Google

Had great experiences with this estate agents, in both buying and selling properties. Ryan Burt in particular made the process as simple and straightforward as possible with his friendly and professional approach.

Rosina Β· 30 January 2024 Β· CJ Hole Redfield

Agent replied Β· 6 February 2024

Thank you so much for the kind words Rosina. We really appreciate you taking the time to provide this feedback. Ryan has commented how pleased he is to hear of your experience.

5/5

Google

Sold my flat through CJ Hole Clifton. James, Josh, Geena and Victoria were excellent with the marketing, viewings, negotiations and the post offer aftercare work. Our upward chain was complicated and the process was tricky but the team at CJ Hole couldn't have done more. I can't recommend them highly enough.

Catherine Β· 30 January 2024 Β· CJ Hole Clifton

Agent replied Β· 6 February 2024

Thank you Catherine for your lovely review! We really enjoyed working with you and wish you all the best. Many thanks Clifton CJ Hole Team

5/5

Google

Just recently had a mortgage completion and got our keys to our new home from CJ Hole. About few months back, we viewed this property with assistance of Tim from CJ Hole, not only that he was so professional but he was so kind to us that he drove us to bus stop due to heavy rains after our viewing. We appreciate him so much at the time for doing that extra mile for us. Just want to thank Tim for mediating our negotiation with the vendor so in the end it was reserved for us. To the whole team of CJ Hole, we are grateful for all your effort with following through our mortgage application, also answering all our queries, for being so approachable, and for taking the time to listen to our sentiments during the whole process. Thank you very much, and we wish you all the best in your career & life., Khristine & Toqef Cirelos

Khristine Β· 30 January 2024 Β· CJ Hole Hucclecote

Agent replied Β· 9 February 2024

Thank you for taking the time to leave such a lovely review. We hope you will be happy in your new home!

5/5

Google

I've had excellent service from Kate and all the staff at CJ Hole - would 100% recommend them. They have also been very patient with the length of time the sale took due to hold ups and personal issues.

Becky Β· 30 January 2024 Β· CJ Hole Henleaze

Agent replied Β· 6 February 2024

Hi Becky, great to see you will 100% recommend us! Thanks for your review. CJ Hole Team

5/5

Google

We have had a fantastic experience with Barry as our mortgage advisor. He worked so tirelessly to get us our mortgage and never gave up. We are hugely grateful! CJ Hole have also been fantastic and we couldn't recommend the whole team enough!

Helen Β· 30 January 2024 Β· CJ Hole Bishopston

Agent replied Β· 6 February 2024

We always aim to provide the best experience possible for our clients and really do appreciate you providing such brilliant feedback. Barry will especially be pleased to hear such praise. Thanks Helen.

5/5

Google

Our experience of purchasing our property through CJ Hole was nothing but positive, from the initial viewings to the actual move. Lorraine was so professional and patient, she updated us daily throughout the whole process, which was extremely helpful and reassuring as we were relocating from a different part of the country, throughout we felt we were kept in the loop. We'd highly recommend CJ Hole, we cannot speak highly enough of Lorraine & the whole team. Many thanks, Sarah & Derek Hart.

Sarah Β· 27 January 2024 Β· CJ Hole Henleaze

Agent replied Β· 12 January 2024

Sarah, this is a glowing review, thank you. Lorraine appreciates the shout out too! We are pleased to hear you will highly recommend us. Enjoy your new home. CJ Hole Team

5/5

Google

CJ Hole Westbury-on-Trym were professional, friendly and helpful throughout my uncle's house sale. They provided excellent customer service and support throughout the entire selling process. The weekly update and progress reporting was excellent. Many thanks to Samantha, Victoria, Lorraine and the rest of the team. I thoroughly recommend them.

P Β· 26 January 2024 Β· CJ Hole Westbury On Trym

Agent replied Β· 9 February 2024

Paul and Jo, thank you for leaving this review. We strive on providing excellent customer service - it's very important to us. We're pleased you've left this review for others to read when choosing an Estate Agent. CJ Hole Team

5/5

Google

I recently sold my house through CJ HOLE Westbury and the team were great from start to finish very professional and responsive in terms of communications - Special mention to Kate who followed up the process of the sale with the buyer and was excellent at ensuring the sale progressed in a timely manner.

Rachel Β· 23 January 2024 Β· CJ Hole Westbury On Trym

Agent replied Β· 6 February 2024

Thanks for the review Rachel. Kate especially appreciates the shout out! Many thanks again, CJ Hole Team

5/5

Google

I went to there to renting they really friendly and very helpful (Quaid ) he’s really good he’s got me what I want thank you

Ari Β· 23 January 2024 Β· CJ Hole Brislington

5/5

Google

Thanks to the team in particular Lucy for making my move as smooth as possible and helping with queries upon completion.

Leo Β· 23 January 2024 Β· CJ Hole Downend

Agent replied Β· 7 March 2024

Hi Leo, apologies for the delay in responding to this review. Thank you for your kind words, I'm glad that we were able to guide you through the process. We hope you've managed to settle in well to your new home. CJ Hole

5/5

Google

Lulu was always available when required which is very unusual these days! She was always helpful and courteous. CJ Hole North Street Bedminster had also been letting Agents for myself and were faultless.

Barry Β· 22 January 2024 Β· CJ Hole Southville

5/5

Google

I recently purchased a flat with CJ Hole and the process was as easy as it could have been with the help of Geena and Victoria. They worked hard to ensure the purchase went as smoothly as possible, and Victoria's quick and helpful communication made the whole experience so much less stressful, particularly as a first time buyer. Everyone I interacted with at the Clifton office was warm, friendly and generous with their help. Really happy with my experience purchasing through CJ Hole!

Alexandra Β· 22 January 2024 Β· CJ Hole Clifton

Agent replied Β· 6 February 2024

Thank you Alexandra for you wonderful review! We really enjoyed working with you and we wish you all the best in your new home. Many thanks Clifton CJ Hole Team

1/5

Google

Travelled four hours to Bristol for a confirmed viewing only to have it cancelled 20 minutes before our appointment. Very disappointed, will not be continuing our property search with CJ Hole, we shall find another agent.

Caroline Β· 20 January 2024 Β· CJ Hole Brislington

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

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