5/5
Helpful, efficient and friendly. Thank you!

Trusted Agent profile Β· Bristol and Somerset
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7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,411 reviews on Google only. Show every review
5/5
Helpful, efficient and friendly. Thank you!
5/5
Really friendly and good communication throughout our renting journey!
5/5
Lulu has been really helpful and efficient and made the move a really smooth process. Very grateful to the whole team. Thank you π β¦
5/5
They were incredibly nice and helpful in my search for a new rental property. it was a very difficult time and I really appreciate their kindness.
5/5
Good experience with CJ Hole, in particular Max has been super helpful, polite and responsive as the property manager. Weβve really appreciated the quick communication and well-informed responses to all our questions. Thank you for making the process happen so smoothly!
5/5
Really good estate agents. Justin and the team kept me well informed all the way through process.
Thanks for kind review Sam. Justin is so pleased to hear of your positive experience and how he has impacted on that.
5/5
Great experience with CJ Hole Redfield. Justin and Ryan did a fantastic job selling my property (leasehold) and I found them professional, knowledgeable and communicative throughout. A very positive experience, thank you!
We always strive to provide the best experience for our clients, so thank you for your feedback as it seems that we have managed to succeed. Ryan and Justin appreciate you putting your thoughts into words.
5/5
Excellent experience with the team at CJ Hole Westbury - responsive, friendly and professional. Jasmine and Kate were a pleasure to work with, very easy to communicate with and kept us up to date throughout the process.
Gemma, thank you for leaving such a great review. We appreciate it. CJ Hole Team
5/5
Very polite staff , does the job of selling very well ,friendly polite and professional ,
4/5
Rating only, no written review.
5/5
Highly recommend for the sale of my property very helpful and great communication. Big big thanks Ryan π β¦
Thanks for the feedback Ivot. Ryan was really pleased to hear of your review, so we appreciate you taking the time to put your experience into words. .
5/5
Had great experiences with this estate agents, in both buying and selling properties. Ryan Burt in particular made the process as simple and straightforward as possible with his friendly and professional approach.
Thank you so much for the kind words Rosina. We really appreciate you taking the time to provide this feedback. Ryan has commented how pleased he is to hear of your experience.
5/5
Sold my flat through CJ Hole Clifton. James, Josh, Geena and Victoria were excellent with the marketing, viewings, negotiations and the post offer aftercare work. Our upward chain was complicated and the process was tricky but the team at CJ Hole couldn't have done more. I can't recommend them highly enough.
Thank you Catherine for your lovely review! We really enjoyed working with you and wish you all the best. Many thanks Clifton CJ Hole Team
5/5
Just recently had a mortgage completion and got our keys to our new home from CJ Hole. About few months back, we viewed this property with assistance of Tim from CJ Hole, not only that he was so professional but he was so kind to us that he drove us to bus stop due to heavy rains after our viewing. We appreciate him so much at the time for doing that extra mile for us. Just want to thank Tim for mediating our negotiation with the vendor so in the end it was reserved for us. To the whole team of CJ Hole, we are grateful for all your effort with following through our mortgage application, also answering all our queries, for being so approachable, and for taking the time to listen to our sentiments during the whole process. Thank you very much, and we wish you all the best in your career & life., Khristine & Toqef Cirelos
Thank you for taking the time to leave such a lovely review. We hope you will be happy in your new home!
5/5
I've had excellent service from Kate and all the staff at CJ Hole - would 100% recommend them. They have also been very patient with the length of time the sale took due to hold ups and personal issues.
Hi Becky, great to see you will 100% recommend us! Thanks for your review. CJ Hole Team
5/5
We have had a fantastic experience with Barry as our mortgage advisor. He worked so tirelessly to get us our mortgage and never gave up. We are hugely grateful! CJ Hole have also been fantastic and we couldn't recommend the whole team enough!
We always aim to provide the best experience possible for our clients and really do appreciate you providing such brilliant feedback. Barry will especially be pleased to hear such praise. Thanks Helen.
5/5
Our experience of purchasing our property through CJ Hole was nothing but positive, from the initial viewings to the actual move. Lorraine was so professional and patient, she updated us daily throughout the whole process, which was extremely helpful and reassuring as we were relocating from a different part of the country, throughout we felt we were kept in the loop. We'd highly recommend CJ Hole, we cannot speak highly enough of Lorraine & the whole team. Many thanks, Sarah & Derek Hart.
Sarah, this is a glowing review, thank you. Lorraine appreciates the shout out too! We are pleased to hear you will highly recommend us. Enjoy your new home. CJ Hole Team
5/5
CJ Hole Westbury-on-Trym were professional, friendly and helpful throughout my uncle's house sale. They provided excellent customer service and support throughout the entire selling process. The weekly update and progress reporting was excellent. Many thanks to Samantha, Victoria, Lorraine and the rest of the team. I thoroughly recommend them.
Paul and Jo, thank you for leaving this review. We strive on providing excellent customer service - it's very important to us. We're pleased you've left this review for others to read when choosing an Estate Agent. CJ Hole Team
5/5
I recently sold my house through CJ HOLE Westbury and the team were great from start to finish very professional and responsive in terms of communications - Special mention to Kate who followed up the process of the sale with the buyer and was excellent at ensuring the sale progressed in a timely manner.
Thanks for the review Rachel. Kate especially appreciates the shout out! Many thanks again, CJ Hole Team
5/5
I went to there to renting they really friendly and very helpful (Quaid ) heβs really good heβs got me what I want thank you
5/5
Thanks to the team in particular Lucy for making my move as smooth as possible and helping with queries upon completion.
Hi Leo, apologies for the delay in responding to this review. Thank you for your kind words, I'm glad that we were able to guide you through the process. We hope you've managed to settle in well to your new home. CJ Hole
5/5
Lulu was always available when required which is very unusual these days! She was always helpful and courteous. CJ Hole North Street Bedminster had also been letting Agents for myself and were faultless.
5/5
I recently purchased a flat with CJ Hole and the process was as easy as it could have been with the help of Geena and Victoria. They worked hard to ensure the purchase went as smoothly as possible, and Victoria's quick and helpful communication made the whole experience so much less stressful, particularly as a first time buyer. Everyone I interacted with at the Clifton office was warm, friendly and generous with their help. Really happy with my experience purchasing through CJ Hole!
Thank you Alexandra for you wonderful review! We really enjoyed working with you and we wish you all the best in your new home. Many thanks Clifton CJ Hole Team
1/5
Travelled four hours to Bristol for a confirmed viewing only to have it cancelled 20 minutes before our appointment. Very disappointed, will not be continuing our property search with CJ Hole, we shall find another agent.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.