5/5
Quiad from Lettings goes above and beyond to help and keep communication going. A star in a … More

Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,188 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,188 reviews on five platforms, rated 4.7 out of 5 overall.
6,419
Reviews on Google
All 18 offices
62
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
379
Reviews on Trustpilot
All 18 offices
278
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Showing 6,411 reviews on Google only. Show every review
5/5
Quiad from Lettings goes above and beyond to help and keep communication going. A star in a … More
5/5
This estate agents have been so helpful in my process of finding a rental property fast and efficiently. Quaid the estate agent who showed me around the property was super helpful and very professional during the process. Max was also super … More
5/5
I had a nice experience with CJ Hole Southville. The entire process was smooth and stress-free. The agent, Quaid Sheppard, was highly professional and attentive to my needs. Communication was superb, and I always felt well-informed … More
5/5
I can’t recommend this branch enough - I worked with Lulu on the purchase of my flat and she was brilliant throughout, always clear and timely with communications and always went the extra mile. It was a very tricky sale and solicitors on … More
5/5
We've just bought a property through CJ Hole, and it's been a really good experience. Lulu was our sales progressor and she is unfailingly polite, responsive and professional. We've really appreciated the regular check ins and updates, … More
5/5
I am in the process of buying a property and have had a fair few viewings with CJ Hole Southville and I've been really impressed so far with their professionalism, patience and flexibility. Particular thanks goes to Anya for being so … More
1/5
I recently tried to book a viewing. No one responded to my e-mail, so I called CJ Hole’s switchboard twice, and neither of my calls were returned. So then I done more research and found a number for the local CJ Hole Southville and spoke to … More
5/5
When the landlord decided to sell the house after 3 years (rented property also with CJ Hole), they were beside us and helped us to find a suitable rental property, similar to the last one. Many thanks Stan for supporting me … More
5/5
I highly recommend CJ Hole, from start to finish I have been kept up to date with everything. The team are all lovely and very helpful. Special praise to Holly, Jasmine and Kate. Kate was really great at keeping me up to date as the sale progressed. We had a few bumps along the way due to the chain but I felt in capable hands.
Hi Sara, what a great review! Thank you for leaving it. Holly, Jaz and Kate appreciate the name check too! We are glad that you also mentioned you felt you were in capable hands. CJ Hole Team
5/5
Bought a property at the beginning of this year which had quite a long time between offer accepted & completion. Ed Thornton was great throughout - providing updates, chasing and always available to answer any questions from an anxious first time buyer. Thanks Ed!
Thank you for the kind words Tom. Ed is so pleased to be able to support you during the moving process and appreciates you taking the time to provide a review and sharing your experience with other potential clients.
4/5
Lulu from CJ Hole has been great - always responsive and helpful with trying to iron out the kinks of selling a house to nervous buyers.
5/5
We had found C J Hole to be very professional and helpful in our recent house purchase. They were very flexibile with our multiple viewings and supportive in the purchase process. Kate was really great at keeping in touch and ensuring the process was always moving forward. Thank you
Nicola, thank you for leaving the review. So good to read we supported you from start to finish! Enjoy your new home. CJ Hole Team
5/5
My experience with CJ Hole was really good, I am a first time buyer so knew virtually nothing and found all the staff I dealt with to be very friendly and informative. They kept me updated as much as they could and made the whole process less stressful due to their service and genuine care for what they do. I would recommend CJ Hole to anyone wanting to buy - thanks guys!
Thank you so much for your lovely review Chelsea, it was a pleasure working with you!
5/5
Highly recommend using, very smooth process in beginning tenancy. Max and Quaid were both of great help with the letting process and viewings, respectively.
5/5
Great service and clear communication throughout the sale of my property. Would definitely recommend and use in the future if needed. Thanks Justin and his team
We are so pleased you had a good experience during the sale of your home. We always strive to provide the best experience and clearly you have received just that. Justin is delighted to hear of this too.
5/5
Kept informed throughout the process and everyone I spoke to was helpful and understanding.
Thanks so much for the feedback Alex. We appreciate you taking the time and hope you are very happy in your new home.
5/5
Wow what a pleasure working with all the team from CJ Hole Whiteladies Rd for sticking with us and getting over all the hurdles that were put in front of us all the way, James and Victoria were very professional and patient so I would like to say a big thank you to them for getting our property sold, we are so happy this finally happened, thanks again Mike & Liz ,Coldharbour Rd
Hi Mike, Thank you for your review and for being such a great client through such a long process ! It was a pleasure working with you too. Glad we got there in the end! We wish you all the best. Many thanks James, Victoria, Geena, Phoebe, Josh and Colin
5/5
As always a first class agency for lettings.
5/5
Always have amazing properties on the market and the staff and really friendly and helpful!
5/5
We started working with Ryan recently and he has been so helpful. Looking forward to continuing the process with him!
We really appreciate the feedback Annabel and hope for a speedy transaction. Ryan is delighted to hear of your positive comments.
5/5
Rating only, no written review.
Thank you for your review - much appreciated. CJ Hole Team.
5/5
Rating only, no written review.
Thank you for your review Conor! Wish you all the best in your new home. Many thanks CJHole Clifton Team
5/5
Rating only, no written review.
Thank you for your review - much appreciated. CJ Hole Team.
5/5
Very satisfied with the service. They have sought to keep the process as painless as possible and have kept me updated through my house sale. Great team and would happily recommend.
SparkT5 ! Thanks for the review - much appreciated. We are happy to hear you would happily recommend us to others. Thanks. CJ Hole Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,595 reviews rated 4.6 out of 5, followed by Bishopston with 891.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.